my understanding is Cp5/5.5 doesn't 'judge' the question until you press 'submit.' This is good because it allows people to change their answer before submitting. It's bad, well, because of what you described.
When it grades the question it sees it as a whole, not individual questions, so when it resets to retake it, it resets everything, even the right responses.
again, my understanding.
if they're struggling with the question, maybe there's a different way to present the content that will give the appropriate level of difficulty?
Adobe Captivate Matching question
In real life each correct response gets a mark while in Captivate you have to get them all right to get a point for the question. Will there be a version where each correct response gets part of the mark. The current marking system is unfair and the punters are revolting. (torch and pitchfork revolting, that is.)
Partial scoring is not (yet) possible in Captivate. If you want to have that, you can achieve it by creating custom question slides. Reporting to a LMS is not that easy as well in that case. Do you need to report?
I have been blogging a lot about creating custom questions. Here is the link to a list with posts about using Widgets for them (have other posts and articles as well):
It was helpful in some ways. I hope matching questions will get its deserved attention by Adobe, shortly. I will have to look deeper if your recommendation can be used for matching questions.
Thanks heaps, will have a look at Widgets and Custom Questions.
If you want to build really engaging matching questions that do not require users to enter text, I suggest you look at drag and drop widgets. Infosemantics has just upgraded it's Drag and Drop Lite Question Widget with about a dozen new features including the ability to mouse over an object during Quiz Review mode to have the draggable objects move to their correct positions to show what the correct answer would have been. Very cool new feature.