7 Replies Latest reply: Apr 4, 2012 12:31 PM by RZ_VNG RSS

    Acrobat 8 printing old version of a file???

    RZ_VNG

      We have an Adobe Acrobat document that was recently changed with a new logo and some extra text on the form.  When a user opens the form with Acrobat 8, the form looks fine, but when you click the Print Button, An OLD version of the file actually opens in the Print Preview Windows and actually prints to the printer the old way.  Old way shows old logo and no added text etc.  If we open the same file in Reader 9, it seems to work fine though. Obviously we can just use Reader 9 to get around the issue, but we would rather just have this work correctly in Acrobat. 

       

      Anyone have any idea why this would be happening?  I have heard that it happened in this office before, but I don't know what they did to fix it and can't seem to duplicate it on another machine. 

       

      Thanks in advance