i updated long ago to photoshop premier elemets 10 and photoshop premier elements 10. already had the cs5 to create webpage. i am disabled. reason tell you of this for when i upgraded to plus twice and i am confused. i updated all of these. keep signed in. take your updates when you say i need. i spent my last 40.00 dollars to do this last upgrade to plus. someone help. i have 9 dollars in my account, still undergoing chemo. i love adobe. someone mixed me up somewhere. thank you
I'm so sorry you're having this problem. I've escalated this to our customer service group. They will contact you shortly.
Adobe Community Help & Learning team