14 Replies Latest reply: Apr 1, 2012 11:49 PM by David Dilling RSS

    InDesign CS5 for Mac crashes on opening file. Have replaced References and all other suggestions.

    donnaoverall Community Member

      I am having a problem with InDesign CS5 crashing when I try to open a file that formerly opened just fine. Even restored versions from Time Machine or that I had a backup saved on an external hard drive will not open. I recently had to reconstruct a 90 page magazine for the same reason. I heard that Extensis Suitcase might be causing the problem so I disabled the plug-in, but still can't get the file open. The file in question is full of tables and would be a nightmare to redo. I am running Snow Leopard. It will open briefly and tell me that fonts are missing, then crash.

       

      This is the first part of the crash report:

       

      Process:         Adobe InDesign CS5 [3618]

      Path:            /Applications/Adobe InDesign CS5/Adobe InDesign CS5.app/Contents/MacOS/Adobe InDesign CS5

      Identifier:      com.adobe.InDesign

      Version:         7.0.0.355 (7000)

      Code Type:       X86 (Native)

      Parent Process:  launchd [243]

       

       

      Date/Time:       2012-03-28 04:09:54.429 -0400

      OS Version:      Mac OS X 10.6.8 (10K549)

      Report Version:  6

       

       

      Interval Since Last Report:          726303 sec

      Crashes Since Last Report:           21

      Per-App Interval Since Last Report:  644196 sec

      Per-App Crashes Since Last Report:   20

      Anonymous UUID:                      3E14D8F3-3E05-4DD3-AF05-C27CC15C3CA3

       

       

      Exception Type:  EXC_BAD_ACCESS (SIGBUS)

      Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

      Crashed Thread:  0  Dispatch queue: com.apple.main-thread