Have you verified that the Acrobat PDFMaker Office COM Add-In is selected in the Office 2007 application's list of available add-ins? To do this:
- Open Outlook and choose Tools > Trust Center.
- Choose Add-Ins in the list on the left side of the Trust Center window.
- Choose COM Add-ins in the Manage pop-up menu at the bottom of the Options window or the Trust Center window.
- Click Go and look for Acrobat PDFMaker Office COM Add-In in the list.
If Acrobat PDFMaker Office COM Add-In appears in the list but the checkbox beside it is not selected, then click the checkbox. Click OK. Then close and reopen the Office 2007 application.
If Adobe PDFMaker COM Add-In is not in the list of available add-ins, then click Add and navigate to C:\Program Files\Adobe\Acrobat [9.0]\PDFMaker\Office. Select PDFMOfficeAddin.dll. Click OK. Then close and reopen the Office 2007 application.
Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe, then modify the folder path above for your installation location.