Is your Ipad connected to internet...if yes is it possible to switch it off for few seconds and then check.
Also, Do you have any theme installed on your Ipad which may be causing the issue.change to default theme and check.
Ok, i test it without internet connection and no no theme nothing. just a blank iPad with one custom app - PST^^
I have tried it out and still Not working. Still freezing on Start Logo, no menu just the logo
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If this doesn't work then the only other thing that comes to mind for me would be a factory reset. You might want to backup your apps through iTunes on your Mac before going through the process to make reinstalling easier. Apple would most likely be able to assist you with the steps if needed. I would also be curious if you had any issue with other apps or programs freezing or running slow on the device.
Thx, i will try it.
Ok, i have made a hole reset with iTunes and just installed PST and it still doesnt work =(
Can you please collect the crash log and upload it on "Pastebin.com"
To find a log file, please sync your iPhone, iPod or iPad first, then locate the correct log file for the app using the path for your OS below. The log file’s name should start with the app’s name.
~/Library/Logs/CrashReporter/MobileDevice/<your iPhone’s name>/
Already send it to a member who want to help me. Tried all possible solutions to fix it but no one works.
Is it possible for you to share and post the link here.
Sure, gimme a moment
Incident Identifier: ABBCC342-F6E9-4D61-B072-500C6E1FCD53
CrashReporter Key: 958d7c1ecdcdbc190de9d8c4573eb04c6d718319
Hardware Model: iPad3,1
Process: PSTouch 
Version: ??? (???)
Code Type: ARM (Native)
Parent Process: launchd 
Date/Time: 2012-03-28 16:41:36.773 +0200
OS Version: iPhone OS 5.1 (9B176)
Report Version: 104
Exception Type: EXC_CRASH (SIGKILL)
Exception Codes: 0x00000000, 0x00000000
Crashed Thread: 0
Thread 0 Crashed:
0 dyld 0x2fe75464 0x2fe5c000 + 103524
1 dyld 0x2fe696e2 0x2fe5c000 + 55010
2 dyld 0x2fe71058 0x2fe5c000 + 86104
3 dyld 0x2fe6a23a 0x2fe5c000 + 57914
4 dyld 0x2fe612f6 0x2fe5c000 + 21238
5 dyld 0x2fe6155e 0x2fe5c000 + 21854
6 dyld 0x2fe61716 0x2fe5c000 + 22294
7 dyld 0x2fe618fe 0x2fe5c000 + 22782
8 dyld 0x2fe61d5e 0x2fe5c000 + 23902
9 dyld 0x2fe62240 0x2fe5c000 + 25152
10 dyld 0x2fe62392 0x2fe5c000 + 25490
11 dyld 0x2fe624c4 0x2fe5c000 + 25796
12 dyld 0x2fe5d676 0x2fe5c000 + 5750
13 dyld 0x2fe66fd6 0x2fe5c000 + 45014
14 dyld 0x2fe67590 0x2fe5c000 + 46480
15 dyld 0x2fe60f80 0x2fe5c000 + 20352
16 dyld 0x2fe62b58 0x2fe5c000 + 27480
17 dyld 0x2fe5d2c8 0x2fe5c000 + 4808
18 dyld 0x2fe5d058 0x2fe5c000 + 4184
Thread 0 crashed with ARM Thread State:
r0: 0x01c1a27c r1: 0x2fe79acf r2: 0x2fe67d8d r3: 0x2fdfd36c
r4: 0x2fe83044 r5: 0x00000001 r6: 0x2fe79acf r7: 0x2fdfc278
r8: 0x2fe79ac8 r9: 0x0000d000 r10: 0x00000000 r11: 0x00000005
ip: 0x000000c5 sp: 0x2fdfc244 lr: 0x2fe696e9 pc: 0x2fe75464
0x1000 - 0x19b8fff +PSTouch armv7 <e58534f13f20399ca52d4854966b3457> /var/mobile/Applications/E32D67A4-0F6D-4E93-A31A-227B456212DC/PSTouch.app/PSTouch
0x2fe5c000 - 0x2fe7dfff dyld armv7 <4a817f3e0def30d5ae2032157d889c1d> /usr/lib/dyld
0x30885000 - 0x308d6fff libstdc++.6.dylib armv7 <c352af5a742e3c7a8d4d7e5f6f454793> /usr/lib/libstdc++.6.dylib
0x3094c000 - 0x309fafff EventKitUI armv7 <7566046160d13190bbfec560d1e3af56> /System/Library/Frameworks/EventKitUI.framework/EventKitUI
0x30a08000 - 0x30eaafff UIKit armv7 <d72bcc68e76a3a55a963590cdcffe8cd> /System/Library/Frameworks/UIKit.framework/UIKit
0x30f1e000 - 0x30f82fff MessageUI armv7 <b74d79ea691a35ada276f063b7217a20> /System/Library/Frameworks/MessageUI.framework/MessageUI
0x310b1000 - 0x310bdfff CoreVideo armv7 <364fa32d513f3c11b50970120545f1a8> /System/Library/Frameworks/CoreVideo.framework/CoreVideo
0x310be000 - 0x310fcfff IOKit armv7 <fcda71d29d6136dfbd84c1725f4998e5> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x311ba000 - 0x31253fff EventKit armv7 <d67aa1508ee7306b8e2a45c76ffddff0> /System/Library/Frameworks/EventKit.framework/EventKit
0x31254000 - 0x312acfff CoreAudio armv7 <be335e8eb6f93594b028a6ddd503a183> /System/Library/Frameworks/CoreAudio.framework/CoreAudio
0x31878000 - 0x3193efff libobjc.A.dylib armv7 <90014d1bc583366d85622e43097df416> /usr/lib/libobjc.A.dylib
0x31943000 - 0x31952fff OpenGLES armv7 <e80acc691001301e96101bb89d940033> /System/Library/Frameworks/OpenGLES.framework/OpenGLES
0x3197d000 - 0x319bcfff QuickLook armv7 <802b1092542a3017a0380632502610d4> /System/Library/Frameworks/QuickLook.framework/QuickLook
0x319ea000 - 0x31ac1fff CFNetwork armv7 <765a472c824830eea91b8f02d12867e4> /System/Library/Frameworks/CFNetwork.framework/CFNetwork
0x31b27000 - 0x31c33fff GameKit armv7 <71390d3818da3afc97709bf960ae7360> /System/Library/Frameworks/GameKit.framework/GameKit
0x31c34000 - 0x31c7dfff AddressBook armv7 <b17a2962e9043e0385c3c2c652155f2b> /System/Library/Frameworks/AddressBook.framework/AddressBook
0x31cc7000 - 0x31d7dfff AVFoundation armv7 <35cb7a0eb1dc3554a777c1cc11cb0415> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x321b3000 - 0x321bffff AssetsLibrary armv7 <cc135b7ce25c3009935f8a76d1ac2ca3> /System/Library/Frameworks/AssetsLibrary.framework/AssetsLibrary
0x326fc000 - 0x32714fff iAd armv7 <9e9184ed0077317a97b879c3df950316> /System/Library/Frameworks/iAd.framework/iAd
0x32717000 - 0x328d4fff ImageIO armv7 <02e3578171fa3b6a969b244275fd2bab> /System/Library/Frameworks/ImageIO.framework/ImageIO
0x32967000 - 0x329b8fff CoreText armv7 <5bfac4ee88d03d5b87a1f105abb7756c> /System/Library/Frameworks/CoreText.framework/CoreText
0x32b38000 - 0x32cabfff MediaPlayer armv7 <63cdf8f9c66d36e7a4e69e2f6cae854f> /System/Library/Frameworks/MediaPlayer.framework/MediaPlayer
0x32d4f000 - 0x32dd5fff CoreMotion armv7 <6a9355d5a8e238b5b8f193605d509e15> /System/Library/Frameworks/CoreMotion.framework/CoreMotion
0x32e5f000 - 0x32e78fff OpenAL armv7 <b038673e21c132ff9d0c4de6502efea5> /System/Library/Frameworks/OpenAL.framework/OpenAL
0x32fe8000 - 0x33007fff libSystem.B.dylib armv7 <0c55744b6f7335eebba4ca2c3d10b43c> /usr/lib/libSystem.B.dylib
0x3302c000 - 0x33074fff CoreMedia armv7 <eb1f503312be3c93b07b2d0d25177000> /System/Library/Frameworks/CoreMedia.framework/CoreMedia
0x33075000 - 0x330c1fff CoreTelephony armv7 <e8eb52ca5fe33c7488a33efd222e7804> /System/Library/Frameworks/CoreTelephony.framework/CoreTelephony
0x336bc000 - 0x3373ffff MapKit armv7 <e39706ac199134a497954e1f1d6d7245> /System/Library/Frameworks/MapKit.framework/MapKit
0x337b2000 - 0x33996fff AudioToolbox armv7 <c91e27850452330ea804db6408840fd2> /System/Library/Frameworks/AudioToolbox.framework/AudioToolbox
0x34c54000 - 0x34dd2fff Foundation armv7 <c40ddb073142315bb4ebb214343d0b7f> /System/Library/Frameworks/Foundation.framework/Foundation
0x350d9000 - 0x350e4fff ExternalAccessory armv7 <432d4e04c00f383f9be0151c6131c920> /System/Library/Frameworks/ExternalAccessory.framework/ExternalAccessory
0x3525a000 - 0x35261fff StoreKit armv7 <1bc0c05f99a8309d90476b42263e3487> /System/Library/Frameworks/StoreKit.framework/StoreKit
0x3528f000 - 0x353d4fff CoreGraphics armv7 <903545b89a7f311d95100ac7d1d44709> /System/Library/Frameworks/CoreGraphics.framework/CoreGraphics
0x355b6000 - 0x35604fff CoreLocation armv7 <44550ebedf23334d85441d9743b74e03> /System/Library/Frameworks/CoreLocation.framework/CoreLocation
0x356e2000 - 0x356eefff libz.1.dylib armv7 <36ce86a3dc8c344596c8c325615f374b> /usr/lib/libz.1.dylib
0x359ed000 - 0x35a93fff AddressBookUI armv7 <da424fecc66e3628ab03378ae80b38fc> /System/Library/Frameworks/AddressBookUI.framework/AddressBookUI
0x35e4f000 - 0x35f66fff CoreFoundation armv7 <6d450fe923d7387f8b01845e0edd713d> /System/Library/Frameworks/CoreFoundation.framework/CoreFoundation
0x36129000 - 0x3616dfff MobileCoreServices armv7 <757226927a873d5492be721908077b48> /System/Library/Frameworks/MobileCoreServices.framework/MobileCoreServices
0x36996000 - 0x369cbfff SystemConfiguration armv7 <4464a4e3bb3f32f7abaa35ebf31fda49> /System/Library/Frameworks/SystemConfiguration.framework/SystemConfiguration
0x3715f000 - 0x3715ffff libgcc_s.1.dylib armv7 <eb82984fa36c329387aa518aa5205f3d> /usr/lib/libgcc_s.1.dylib
0x372cd000 - 0x372cdfff Accelerate armv7 <55b24cf91a8b3532bde6733c96f14c08> /System/Library/Frameworks/Accelerate.framework/Accelerate
0x37353000 - 0x37444fff QuartzCore armv7 <a2afbe6483683d05ad51b106f98776e2> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
0x37635000 - 0x3766cfff Security armv7 <eea56f71fde83c2981f9281dc7823725> /System/Library/Frameworks/Security.framework/Security
0x37ae7000 - 0x37c8dfff CoreData armv7 <b0215b6d4d143859a2b313ecade095ec> /System/Library/Frameworks/CoreData.framework/CoreData
I think you have restored your Ipad using the itunes , can you reset your Ipad to the factory defualt settings and after that install just the photoshop touch and check.
I will try ist Out later but I think I already did it
I did it and its not working… what about my crashlog? Did it helped?
Bitte auf Deutsch
Von meinem iPhone gesendet
Am 31.03.2012 um 10:21 schrieb Armand111 <firstname.lastname@example.org>:
Re: Adobe Photoshop Touch, Freeze on Startup
created by Armand111 in Adobe Photoshop Touch - View the full discussion
I did it and its not working… what about my crashlog? Did it helped?
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Unfortunately the problem is not quite clear from the crashlog.
Can you do me the favor and try to only sync via iTunes PSTouch to your iPad. Just to exclude if we have a conflict with one of your installed apps.
Please let me know the result on this.
Ok, i have restored the iPad and sync only PS touch to it. Not working =/
Interesting. Can you try to install from app store.
Maybe there went something wrong while first initial
Sent from my iPhone
Ok, I did it again... I restored the iPad with iTunes and installed only PS Touch from the AppStore. No backup nothing only this app on a fresh iPad 3 and still not working... I will wait for an update but thx to all for the help :D great community
Hahaha its working now! whats the problem was? ... dunno^^ and what i have did... i visit my apple store and tell the guys there my problem, got a new new ipad and installed it again and it works beautiful
Thx to everyone for the help and everyone who has a problem like me... visit the apple store in your near
Thanks for the update, glad to hear that fixed it
I have this problem as well, have tried everything with no luck. Is there an actual workaround?
After the recent update on November 28th, this problem is back. It is unfortunate, because I really need a file stored in the app. Is Adobe working on a update to fix this very same problem? Is it possible to get my file?
Hi. Have you tried to reboot your device? Are you on
Android or iOS?
iPad 3 "New iPad" with iOS 6.0.1 and yes I tried both a reboot and a restore with iTunes.
Did you try to re-install via the "App Store"-app on your iPad? Hope that helps. -Guido
I was afraid to do this and fear loosing my files stored in the App. Please let me know if this might happen?
1 person found this helpful
That might happen, but you can use iExplore (trial version) to backup your PSTouch files upfront http://www.macroplant.com/iexplorer/?utm_expid=15979170-8
See my attached screenshot where to find the psdx (PS Touch) files. Hope that is helping you.
Awsome, I found the files, backed them up and reistalled the app. Everything is working great! Thanks greule!
Great. Glad that it worked for you.