1 Reply Latest reply on Apr 5, 2012 7:30 AM by John.Stegenga

    Long Audio Delay

    Mindful by Design

      I'm running on Mac 10.7.3 using the latest free trial of Adobe Connect.


      I'm experiencing very long audio delays (5 seconds or more) when in a meeting room. I've searched the forums and found this   Re: Long audio delay By jonturkle, posted Nov 20, 2008 by this doesn't seem to match my situation as I'm not in a hosted environment or behind any firewalls that would restrict ports. (Or at least I don't think anything like this should be going on)


      Video streams fine, so it doesn't seem to be a bandwidth problem, just a lag with audio.


      Has anyone got any ideas what might be causing this and how it can be fixed?




        • 1. Re: Long Audio Delay

          By free trial of Adobe Connect, are you talking about Hosted Trial? or did you build a server?

          If it's Hosted trial, then you are in a hosted environment.


          In the upper right corner of your meeting, see the vertical green bar.  Click that - to see your connection /latency.


          In the room, choose Meeting / Preferences.

          Set your preferences for bandwidth to DSL/Cable


          Then run the audio setup wizard.