If you have the latest driver, that card should work.
See GPU FAQ and please try the troubleshooting options and let us know if it helps. http://forums.adobe.com/message/4289204#4289204
GPU/OpenGL preferences in Photoshop CS6
The advantages of using a compatible video card (GPU) with Photoshop are that you can experience better performance and more features. Problems can occur if you have an older video card with limited VRAM or if you use other programs at the same time as Photoshop that use the GPU.
- 1.Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS).
- 2.In the Performance panel, make sure Use Graphics Processor is selected in GPU Settings.
- 3.Click Advanced Settings and specify the following options:
- Mode > Basic
- Mode > Normal
- Mode > Advanced Provides the benefits of Normal mode as well as newer OpenGL advances that can result in improved performance.
- Use Graphics Processor to Accelerate Computation
- Use OpenCL Uses the GPU to accelerate the new blur filters (Field Blur, Iris Blur, and Tilt-Shift) – OpenCL will only be available on newer GPUs that support OpenCL v1.1 or higher
- Anti-Alias Guides And Paths Allows the GPU hardware to smooth the edges of drawn guides and paths.
- 30 Bit Display (Windows only) Allows Photoshop to display 30 bit data directly to screen on video cards that support it
Quick GPU Troubleshooting StepsYou can experience problems such as artifacts, errors, and crashes if there are incompatibilities between Photoshop and the display components that access the GPU.If you experience crashes, incorrectly rendered windows or objects, redraw issues, or performance issues while running Photoshop, first determine whether OpenGL is causing the problem.
- 1. Turn off OpenGL.
- Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS).
- In the Performance panel, uncheck Use Graphics Processor. Click OK.
- Restart Photoshop, and perform the same function.
If the problem recurs while OpenGL Drawing is disabled, OpenGL is not the cause. For additional troubleshooting, see Troubleshoot system errors and freezes | Adobe software on Windows(cpsid_82252) or Troubleshoot system errors and freezes | Adobe software on Mac OS 10.x(cpsid_82414).If the problem resolves, proceed with the rest of the troubleshooting steps to fix OpenGL.
- 2. Make sure that you're using the latest update of Photoshop.
Updates fix bugs and issues.
- 3. Update the display driver.
Updated display drivers can fix many issues, such as crashing, incorrectly rendered objects, and performance problems. See Update the video display driver. Then, turn on Use Graphics Processor in Photoshop preferences.
- 4. Reset preferences.
Resetting preferences returns OpenGL settings to their default status. Reset Photoshop preferences by pressing and holding Shift+Ctrl+Alt (Windows) or Shift+Option+Command (Mac OS) immediately after you start Photoshop. Click Yes when asked if you want to delete the Adobe Photoshop Settings File. Retry the function that caused the problem.
- 5. Change the OpenGL mode to Basic.
Setting the OpenGL mode to Basic uses the least amount of GPU memory and the most basic GPU feature set.
- Close all documents.
- Choose Edit > Preferences (Windows) or Photoshop > Preferences (Mac OS)
- In the Performance panel, click the GPU Settings Advanced Settings button.
- Choose Mode > Basic
- Restart Photoshop.
If this solution resolves the problem, switch to Normal mode. See if the issue recurs. If the issue recurs, return to Basic mode.Note: If you’re changing GPU preferences to troubleshoot a problem, re-launch Photoshop after each change.
- 6. If you are using more than one video adapter, remove the additional cards.
Multiple video adapters can cause problems with GPU accelerated or enabled features in Photoshop. It's best to connect two (or more) monitors into one video adapter. If you have to use more than one video adapter, make sure that they are the same make and model. Otherwise, crashes and other problems can occur in Photoshop.Note: Using two video adapters does not enhance Photoshop's performance.
- 7. Check your Cache Levels setting.
If you've set your Cache Levels to 1 in Photoshop preferences, you can experience performance issues with GPU features. Reset Cache Levels to the default setting, which is 4.
- 1.Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences (Mac OS)
In the Performance panel, choose Cache Levels > 4.
OpenCL is grayed out. The message that I get is “the limit of your video card’s shading capabilities has been reached for 3D Scene, 3D functionality will not be available”. I get this message PS CS6 when I try to render lighting effects. Nothing suggested below works. No 3D functions work.
Again, I am using the most recent driver for Nvidia 9600 GT
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:4, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2812 MHz
Built-in memory: 8184 MB
Free memory: 5907 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 69 %
Image tile size: 132K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce 9600 GT/PCIe/SSE2
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1600
Video Card Number: 1
Video Card: NVIDIA GeForce 9600 GT
Driver Version: 18.104.22.16810
Driver Date: 20120229000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1600 x 1200 x 4294967296 colors
Video Card Caption: NVIDIA GeForce 9600 GT
Video Card Memory: 1024 MB
Video Rect Texture Size: 8192
Serial number: Tryout Version
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Jill\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
C:\, 1.36T, 666.1G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-Ins\
Additional Plug-ins folder: not set
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I’m wondering if you have found anything significant in the system info I sent you. I won’t be able to purchase the upgrade unless I find the reason that the “render lighting” and the 3D features don’t work.
Again, the error message that I receive when I try to use these options is that the graphics card has reached its limit. Yet, you still feel that I should be able to use my graphics card.
Any progress? Thanks.
Thanks for the msg on this thread again, sometimes they get lost in the mix.
Make sure you're upgraded to the latest driver from nvidia's website.
Nvidia has a driver that's dated newer than the one you have listed in the system info.
See about updating the driver, then restart Photoshop while resetting the settings file (hold ctrl+alt+shift immediately after launching PS, and click YES to reset the settings file)
Let us know how that goes!
System info says your version is: Driver Date: 20120229
I would get a new card if I was certain that it would work.
Well, the only possible answer to that from anyone could be "it works for me (with a different video card)".
Is your particular video card on the "supported" list?
Assuming it is, something you could try is to thoroughly remove all remnants of the display driver(s) that may have accumulated on your system, then install only the latest 296.10 release from nVidia. There's also the possibility that an older driver would work where the latest one has a bug - though to be fair, most folks are saying the latest nVidia release fixes things, not breaks them.
If you do get a new card, consider switching brands to ATI. I'm more fond of ATI because it seems more often their drivers have higher quality (though to be fair they do flub up occasionally). If I were getting a new card today I'd get a VisionTek ATI Radeon HD 6670 1 GB DDR5.
It is also possible that a clean install of the driver is needed.
Nvidia sometimes says you need to remove all old drivers, then install the new version to clean things out.
I'd try this before looking at another card.
As for recommendation, to each his own, as Noel suggests ATI, I'm pretty fond of NVIDIA's chipsets.
Sure Jill, sorry bout the link breaking there.
I also notice that you're using the 32bit Photoshop, did the 64bit Photoshop cs6 beta install?
Do you get the same behavior in 64bit?
Glad we're making progress!
Are you able to still use the new Blur gallery plug-ins?
Filter > Blur > Iris/tilt-shift/field blur
Are those available to you? Those are the features that mainly use OpenCL, everything else should be fine
As for plug-ins -- Ideally they'll be updated for 64bit by the plug-in manufacturer, lots of them have already had updates already (since CS5 was 64bit as well), things are moving away from 32bit, so it's a pretty good idea to move with the technology!
Good you can use the Blur Gallery plugins, Those are the main uses for OpenCL...Sounds like you're still getting most functionality, and may not need to do any hardware updates at this time.
Lighting effects has been updated to 64bit to work more with the GPU and new interface.
You should still be able to use the 3d functionality with 32bit, but 64bit will be able to access and use extra ram (you have 8gigs) in your system more effectively which will allow for better performance in 3d.
Another option you could work with, is try setting your Advanced Graphics Processor Settings to something other than Advanced,
Such as Normal, or Basic.
Can you use 3d in the 64bit application?
Are you opposed to using the 64bit app?
You'll get better performance, more usable RAM, and more functionality using it.
There is still a 32bit plugin for LFX lighting effects, that is why it's in the 32bit app. We haven't removed it entirely, but it is updated for 64bit and now uses Open GL for the interface and interaction with it on canvas.
32bit is on its way out in general, it would be worthwhile to check for 64bit updates to some of the plugins you're using.
To clear up a couple things, OpenCL is only used for Field, Iris, and Tilt–Shift blur filters on contemporary and higher performing video cards. You should still get the OpenGL overlay controls for the UI with OpenCL disabled.
The LFX filter has been redone utilizing new code and requires OpenGL support for either the 32-bit or 64-bit application. When you launch the 32-bit CS6 Ps, do you get a functional Rotate tool? Quickest way to check is (with an open document) to press and hold the R key and note if the cursor changes to a hand over box icon or a ∅ icon. If it is the hand-box icon then you have an OpenGL enabled document.
My guess from the error message is that you get OpenGL enabled documents, but something else is not allowing Ps to get full access to your GPU resources. I see in the system info that your loading some OnOne libraries (they use OpenGL) and the Tiffen DFX 3 plug-in. Can you disable those and see if the LFX error still happens with Ps 32-bit?
Oh, and keep the Advanced GPU settings to Basic for now.
It’s not that I have an objection to using 64-bit. I would prefer to. And for all of the plug-ins that I own, I have all of the 64-bit updated versions available. But if you have any idea what hell is like, that would be me re-installing all of my third-party plug-ins into 64-bit.
Windows 7 is very strange and you never know where it puts things on installation even if you tell it where to put it – unlike Windows XP. The difficulty of installation is compounded if you have already installed a previous version.
I guess this is going to be my life’s project.
Nvidia just sent me an e-mail telling me that the 9600 GT does not support OPENCL in PS CS6 and that I need to get a new card. Obviously it supports 64-bit – uses less memory.
Remaining mystery is still why is OPENCL grayed out if the functionality is there?
Thanks for your help and suggestions.
I had tried with a clean install of PS CS6 32-bit – no plugins. Just doesn’t work. I tried small files. Doesn’t work.
I am in the process of migrating all of my plugins to 64-bit where I have full functionality despite the fact that OPENCL is grayed out. Further, I have Field, Iris, and Tilt-Shift functionality in 32-bit also with OPENCL grayed out.
You will be happy to know that I have fully migrated to PS6 64-bit. Nvidia confessed that I had a driver problem and provided me with a beta updated card driver that hung up my system. But since everything is now working in 64-bit, including most but not all of my favorite plug-ins, I don't need an updated driver.
Thanks for your help.