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Install of CS 5.5 Master Collection fails on Win 7 x64 Professional

New Here ,
Mar 30, 2012 Mar 30, 2012

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This is happening after a clean install of windows with no other adobe applications installed.

Exit Code: 6


-------------------------------------- Summary --------------------------------------


- 0 fatal error(s), 6 error(s), 15 warning(s)

WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.


WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.


WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.


WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.


----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------


WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.5E7348P-1017rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Master Collection CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)


----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------


ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\AWHITT~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi


ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\AWHITT~1\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi


----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)


----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)


----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)


----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)


----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)


ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp6552520409" Error 5 Access is denied.(Seq 74)


ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 74)


----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------


WARNING: DF012: File/Folder does not exist at C:\Users\awhittaker\Desktop\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)

ERROR: DW050: The following payload errors were found during install:


ERROR: DW050:  - Adobe Flash Player 10 ActiveX: Install failed


-------------------------------------------------------------------------------------

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LEGEND ,
Mar 30, 2012 Mar 30, 2012

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Do the apps run? if so, there is nothing to worry. The issues with Flash Player/ Adobe AIR are a known issue with a version conflict if newer versions are already on the system. They do not affect the otehr programs. If the programs do not run, then we may need more info...

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