16 Replies Latest reply: Jun 1, 2012 5:55 PM by chris.campbell RSS

    Mac OSX Player Issue: kernel: IOSurface: buffer allocation size is zero.


      We posted a blog entry trying to investigate the Console.app error log messages that appear when using the Adobe Flash Player on OSX (32bit and 64bit affected, 10.7 Lion, Player version 10.3 and 11.0).

      find our Blog entry here: http://www.nanofunk.net/mac-osx-lion-10-7-system-freezes-kernel-iosurface-buffer-allocatio n-size-is-zero-console-message/


      The Message that appears is


      kernel: IOSurface: buffer allocation size is zero


      To reproduce the issue, use this steps


      1. click on "Clear Display" in Console.app
      2. go to http://www.adobe.com/software/flash/about/ and the error will show up in the console.




      Sometimes, this freezes the whole OSX system, with a spinning beachball for at least 20seconds, up to five minutes.
      This is inacceptable. We are hoping to hear back from Apple or Adobe ASAP.
      Please try to reproduce this on your OSX installation and post the results to this thread.