14 Replies Latest reply: Sep 23, 2012 5:31 PM by Terry_Br RSS

    Repeatedly asked to install Flash 11 on IE 9 Windows Home Premium 64 bit

    jimsup33 Community Member

      From my admin account - I successfully install the latest version of Adobe Flash Player 11.  Everything works fine (in that same admin account) until a system reboot.  Then I receive messages from websites stating that they want me to install Adobe Flash.  I do so and all is well until the reboot.


      I have followed all the instructions on the Adobe main troubleshooting pages from uninstalling, rebooting, reinstalling, rebooting through the deletion of folders at run %appdat%\Adobe - Flash Folder and %\Macromedia and then uninstalling, rebooting, reinstalling etc. 


      Again, I receive a successful installation message and everything works properly until the reboot.   Looks like a lot of users have had this problem, but I haven't found a clean answer. Thanks in advance for your thoughts.


      I followed one suggestion and downloaded and ran Secunia PSI and found no older version of Flash Player installed.  I do also have Adobe CS 5 Suite installed. I also started receiving messages from HP Solution Software that it would not operate until the latest version of Adobe Flash is installed.  I uninstalled the HP software pending resolution.  Uninstalls and reinstalls of Flash were not successful after removing the HP software either.