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      • 40. Re: Wrong page numbers on PDF export (ID CS5.5)
        Peter Spier ACP/MVPs

        Is the pagination correct in ID? if it is, try exporting tath file to .idml and repalce the existing version. If not, then the porblem is in your numbering options someplace.

        • 41. Re: Wrong page numbers on PDF export (ID CS5.5)
          John Hawkinson Community Member

          My understanding that exporting to IDML sometimes works...for a while, but not reliability, consistently, or more importantly permanently.

          I also heard a rumor that this behavior seems to be related to tables of contents.

          • 42. Re: Wrong page numbers on PDF export (ID CS5.5)
            LNYVR Community Member

            John and Peter, thanks for your replies. Given there doesn't seem to be a definitve fix, I called Adobe tech support. One hour later they fixed pagination in chapter via an export of ID book doc to PPS but now there is a problem re-configuring file to PDF -and I am waiting for them to get back to me. I'm told pagination problem IS a bug.

            • 44. Re: Wrong page numbers on PDF export (ID CS5.5)
              LNYVR Community Member

              I meant to say .ps, a postscript file.

               

              Sooo... after 3 hours on the phone with tech support we got the pagination right. 1st try was to print book using postscript printer (PPD Adobe PDF 9) The pagination was correct however there is no way to create this standard for printing: PDF/X-4:2008.

               

              Solution was to transfer every chapter from the book (.indb) and combine in one new doc (.indd)  Exported to PDF and pagination worked. Very time consuming. Adobe tech promised they will escalate pagination bug fix. Until they do, I don't trust Indesign 5.5. I'm glad I don't work on many books.

              • 45. Re: Wrong page numbers on PDF export (ID CS5.5)
                John Hawkinson Community Member

                Ugh. Yes, that sounds like a huge pain.

                I think the better solution would have been to simply export the individual documents to PDF/X and then combine those PDF/X files. Or, if you were willing to trust the Book export for all-but-the-problem, export the whole book and then replace the pages for the one that was messed up. You would do these page changes in Acrobat Pro.

                I suppose we could even automate this for books with a script.

                • 46. Re: Wrong page numbers on PDF export (ID CS5.5)
                  LNYVR Community Member

                  Tech support did suggest using Acrobat Pro, but I don't have it. I could have uploaded 10 chapters, one at a time, via Adobe connect for them to make correction in Acrobat Pro, but that seemed even more tedious.

                  • 47. Re: Wrong page numbers on PDF export (ID CS5.5)
                    John Hawkinson Community Member

                    Oh. Not having Acrobat Pro makes this annoying, yes.

                    You can use another tool to manipulate PDFs.

                    Are you on a Mac or a PC?

                     

                    Despite it's history of not being 100% accurate at rendering PDFs, I would probably give Preview a shot, because it does let you shuffle pages between PDFs. If that didn't work, I would use pdftk (http://www.pdflabs.com/docs/install-pdftk/), which is a command-line tool.

                    • 48. Re: Wrong page numbers on PDF export (ID CS5.5)
                      Paul Erdman UGM-MVPs

                      The problem lives on. I continue to have success with my own and other peoples files using IDML. The advantage is you can then export the book properly from within InDesign as intended, preserving interactive elements such as bookmarks and hyperlinks. However, I have seen at least 2 cases where people followed the steps perfectly and it didn't work for them. I've seen many other cases where people failed to follow the steps properly; in most of these cases people did not repeat the process after running the IDML fix on the first problem files.

                       

                      The other workarounds, such as exporting individual problem documents separately and using replace pages in Acrobat to insert them, or printing a .PS file and distilling it, are great if you (1) have Acrobat and (2) don't need the interactive features to be preserved.

                       

                      In most of the cases I've seen or read about, the problem has involved files updated from previous versions of InDesign. I could be wrong about this. However, contrary to what SimonVG posted, in my experience and in the experience of several other people, recreating the book file from scratch in CS5.5 has not made any difference. It certainly could be worth a try, and if it helps, that would be great! but it did not help in my case or in several other cases I'm familiar with.

                       

                      I originally ran into this problem and wrote it up on my site on June 1, 2011. I've since tried to keep that article up-to-date. I just updated it again today to include all the relevant information from this thread, and added another link to this thread as well. You can see the article here:

                       

                      http://www.creativeprogression.com/indesign-book-pdf-export-problem/

                      • 49. Re: Wrong page numbers on PDF export (ID CS5.5)
                        McShaman Community Member

                        OMG! I cannot belive this problem even exists and even still exists!

                         

                        I have the most recent version of InDesign and have been doing an annual report for a few months now and am just getting the file ready for print. LUCKY that I was doing a task in which I had to ceck the page numbers that I stumbled appon this issue!

                         

                        THIS COULD HAVE COST ME THOUSANDS OF DOLLARS!

                         

                        What the hell!?

                        • 50. Re: Wrong page numbers on PDF export (ID CS5.5)
                          Peter Spier ACP/MVPs

                          Failure to set the indiviual documents to section numbering can cause problems, too.

                          • 51. Re: Wrong page numbers on PDF export (ID CS5.5)
                            Graphic Extensions

                            I found a solution that works. The problem seems to reside on the master pages, so if you take the text block that holds the page number from the master page and paste it in place on each page (fill with paper color to block the master items), the page numbers then pdf perfectly. This saves you the trouble of having to idml and resave the files. Hope it helps!

                            • 52. Re: Wrong page numbers on PDF export (ID CS5.5)
                              Shlomit Heymann Community Member

                              Hello,

                              Got the same problem on the Middle East version 5.5, glad to see it's not an ME issue but what we call US verison.

                              Obviously it's a serious bug. I have lot's of books with hunderds of pages, I will just close each file seperately.

                              Hoping there is a solution.

                               

                              all the best,

                              Shlomit

                              • 53. Re: Wrong page numbers on PDF export (ID CS5.5)
                                Univocal

                                Same problem here, its pretty disappointing that Adobe has regressed in such a key feature, and to let this bug drag on… I've just been exporting each document separately and then merging the .pdf files and haven't yet noticed any problems, its annoying but it should get me through until they patch the bug or release CS6.

                                • 54. Re: Wrong page numbers on PDF export (ID CS5.5)
                                  macromac Community Member

                                  I think this problem is too heavy to solve for Adobe. What about changing from ID2Q? Does anyone think this bug will be away in CS6? It's really funny because CS5.5 is made for people who create books and ebooks.

                                   

                                  The post of Graphic Extensions gives a good idea where the bug may be located. So, Adobe, hurry up and do something for your true customers.

                                   

                                  @Univocal: I am sure you will update. Otherwise you will loose your advantages for the next but one update (CS7). This is Adobe's new strategy of enforcement instead of kindness/politeness.

                                   

                                   

                                  Nevertheless all the best for the new year,

                                  and keep on being creative and smart

                                  CA

                                  • 55. Re: Wrong page numbers on PDF export (ID CS5.5)
                                    prepress girl Community Member

                                    Huh. If I duplicate the text box on the master page that has the page numbering in it, the DUPLICATE is fine, but the "original" page numbers still number incorrectly! Curiouser and curiouser...

                                    • 56. Re: Wrong page numbers on PDF export (ID CS5.5)
                                      RobotGod

                                      I have this problem and it HAS cost me money because I didn't find out about it until it got to the printer. Pretty soon I'll be paying more in fixes than the program actually cost me to purchase.

                                       

                                      In my case, I have ID CS5.5 (7.5.2) and created a book with about 30 chapters. It looked fine in ID, but exporting to PDF caused three chapters to repeat the even-numbered page numbers throughout that chapter. (Each chapter was built using the same template -- most chapters are fine, but some are not.) I fixed this by going into the Master page for that chapter, deleting the offending page number reference, copying the one that worked (on the odd-numbered side of the page), and pasting it on the even-numbered side. This seemed to fix the problem.

                                       

                                      But being a small press without a lot of capital, this sucks.

                                      • 57. Re: Wrong page numbers on PDF export (ID CS5.5)
                                        Graphic Extensions Community Member

                                        Sorry, I didn't mean to imply that you duplicate the text box on the master pages, you duplicate the text boxes to each individual "live" page (you can even remove the master item if you want). I had limited success fixing this by synching the Master Pages and variables from a chapter that had working page numbers. I think the bug is either on the master page or in the variable definition, however moving the page number to the actual page clears the issue very consistently.
                                        Should mention that this works with the US and ME versions. We run both.

                                        • 58. Re: Wrong page numbers on PDF export (ID CS5.5)
                                          prepress girl Community Member

                                          No, I got that bit... was just playing about trying to "save" the Master Page numbering, since copying + pasting onto each page seems to defeat the purpose of Master Pages! LOL!

                                          • 59. Re: Wrong page numbers on PDF export (ID CS5.5)
                                            John Hawkinson Community Member

                                            Some carefully hedged speculation

                                             

                                            If we were to imagine that, in the best of all possible worlds, Adobe has worked hard to fix this problem and it will be fixed in a future patch release of CS5.5 (I think that is a good assumption in this case), then if we look at the semi-public precursor announcements to releases, we would see that the latest CS5.5 patch release candidate was birthed on December 12, and they generally take about a month to bake before seeing public release, though everything takes longer around the holidays.

                                             

                                            So one might be optimistic about a potential fix for this the second week in January or so.

                                            • 60. Re: Wrong page numbers on PDF export (ID CS5.5)
                                              John Hawkinson Community Member

                                              if we look at the semi-public precursor announcements to releases, we would see that the latest CS5.5 patch release candidate was birthed on December 12, and they generally take about a month to bake before seeing public release, though everything takes longer around the holidays.

                                               

                                              So one might be optimistic about a potential fix for this the second week in January or so.

                                              Unfortunately it looks like another release candidate was cut today (see above link), so please reset the optimism for the 2nd week in February.

                                              • 61. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                Jochen F. Uebel Community Member

                                                It would be fine if this bug could be fixed too

                                                • 62. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                  Shlomit Heymann Community Member

                                                  I just wanted to add that no only the page number is wrong, but also section markers.

                                                  The problem does not show up in CS5 only 5.5. I have left some jobes in this version.

                                                  My only solution was the export each file sepreately and combine them all via acrobat pro.

                                                  this makes me really sad

                                                  • 63. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                    Liz_P

                                                    I recently developed this problem, too. US InDesign 5.5 v7.5.2; Mac 10.6.8; export smallest file size; booked file of 18 documents, each with 22 pages or less. Happy to find workarounds but disappointed there is no cure yet.

                                                    • 64. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                      John Hawkinson Community Member

                                                      Happy to find workarounds but disappointed there is no cure yet.

                                                      Funny you should ask, Liz_P.

                                                       

                                                      More carefully hedged speculation

                                                       

                                                      Over in the semi-public precursor announcements to releases, this morning (Apr. 2) there was an update: "InDesign Family CS5.5 7.5.3 dot release tentatively scheduled for 4/30/2012."

                                                      So, if we take that at face value, and again assume that the bug likely to have been fixed (something I think is likely given its severity), then we could assume that this bug fix is tentatively scheduled to be released at the end of this month.

                                                      • 65. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                        Liz_P Community Member

                                                        How tentatively encouraging.

                                                         

                                                        Thanks for your quick response, John!

                                                        • 66. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                          John Hawkinson Community Member

                                                          "InDesign Family CS5.5 7.5.3 dot release tentatively scheduled for 4/30/2012."

                                                          So, if we take that at face value, and again assume that the bug likely to have been fixed (something I think is likely given its severity), then we could assume that this bug fix is tentatively scheduled to be released at the end of this month.

                                                          A few days late, but it seems to be out! The release notes list:

                                                           

                                                          Import / Export: Wrong page number on export book to PDF [2940448]*

                                                          • 67. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                            xSarahHx Community Member

                                                            I just installed the 7.5.3 update and it seems to have solved the page number issue on my problematic book from last year. Woohoo! Thanks for the info, John, and glad this issue finally made it to the top of Adobe's priority list.

                                                            • 68. Re: Wrong page numbers on PDF export (ID CS5.5)
                                                              ralfellis Community Member

                                                              Had the same problem – drove me mad. Only one or two chapters in each book were effected. And because we did not spot this, we were selling books with the same page number all through a chapter.

                                                               

                                                              Solution.

                                                               

                                                              I found a solution that works every time, and it is quite simple. The problem lies in the Master Pages section. 

                                                              The solution is to create a new Master Page (but not copying the previous Master). Copy details from a Master Page that works! Make sure the new Master has the same dimensions and indents as the old one.

                                                               

                                                              Then change all the pages in that chapter to the new Corrected Master. (A global change to all pages – easy to do). 

                                                              Presto – you should have proper page numbering in the resulting pdf.

                                                               

                                                              Cheers,
                                                              Ralph

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