5 Replies Latest reply: Apr 2, 2012 4:27 PM by Stan Jones RSS

    Encore CS5.1 Won't Load

    RC2112

      When I go to launch Encore CS5.1 it returns an error saying Adobe Encore has stopped working.  This is a 64bit Windows 7 machine.

      The Event viewer shows the following error:

       

       

      Faulting application name: Adobe Encore.exe, version: 5.0.0.342, time stamp: 0x4d83fd30

      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

      Exception code: 0xc0000005

      Fault offset: 0xffffffff

      Faulting process id: 0x184c

      Faulting application start time: 0x01cd110f32c9ccdd

      Faulting application path: C:\Program Files (x86)\Adobe\Adobe Encore CS5.1\Adobe Encore.exe

      Faulting module path: unknown

      Report Id: 72950f91-7d02-11e1-ac11-ec55f9f57add

       

      Any ideas on how to fix this?