What version of Premiere Pro? I.e., have you installed the recent updates?
What operating system? What other software are you running? Do you have any third-party effects or codecs installed? Are you using any third-party video hardware? Are you using Mercury Playback Engine GPU Acceleration?
I have Adobe PPro 5.0.3
Windows 7 Ultimate 64 bit
Only certain Sony mxf files will do this: At the end of the video clip - either in source window or from timeline - and I tried it only with video track on time line - at the END of the clip about 1 second from end, there is a stutter stop - then freeze for a few seconds - then a pop up from WINDOWS saying
Windows is collecting information....
ADOBE HAS STOPPED WORKING
Then shut down.
I tried un connecting from the internet, but it still has this problem.
I have Matrox Mini ox2 with Max. Mercury excelleration is on.
Everything seems to be working fine with other clips in the bin and in other projects.
These Sony HD XDCam clips came not from a camera recording - rather from a export file to disc - at a TV station using AVID Newscutter - and a U1 deck (I believe.) These mxf files were in AVID - then I exported the files to a HD XDCam Disc - then imported them into my computer into ADOBE.
Perhaps there is a problem with the AVID copy? Or settings?
Thanks for any help.
simple logic dictates that it would most likely be a corrupt file. if you have mxf files that play every time and then run into a file that does not play every time you would think there must be something corrupt at the end of that file that is crashing premiere.
As another test i would take a bad file and drop it in AME and export it out and see if that works.
I am going to do a test. I am going
to export some different files to my HD XDCam disc - and ingest them
into Adobe to see if I can isolate the files that are problematic.
The files were actually AVID SEQUENCES now that I think of it.
They play, but at the end, it shuts down ADOBE.
Anyone familiar with this, or is this an issue that is known? Thanks.
It appears that the problematic MXF files are
AVID Sequences - which have been exported to Sony XD Disc - as a CLIP
then ingested into ADOBE.
It appears some of these sequences do play and end without crashing Adobe... but others do stutter at the end then Shut Down Adobe CS5.
The CLIPS themselves, when importing them into the ADOBE Premiere Pro - look the same from the outside. There is no difference in actual MXF Files to the eye.
What is inside these clips that causes a shut down?
Is there any similar stories anywhere? Anyone working with AVID files? Any known problems with AVID sequence files? Thanks.
Here is one of the file properties after ingested into ADOBE PP.
File Path: F:\Video Ingest\Sony XD Cam\Eric Videojournalism\KCNC Stories 2010\Telluride Getaways.MXF
Type: XDCAM-HD Movie
File Size: 1.7 GB
Image Size: 1440 x 1080
Pixel Depth: 32
Frame Rate: 29.97
Total Duration: 00;06;28;26
Average Data Rate: 4.5 MB / second
Pixel Aspect Ratio: 1.3333
Compression Type: MPEG
These files are listed as being openable by Windows Media Player. Is there another player I can open these with - without going into ADOBE PPro? These mxf files do not play on WMP. Thanks.
That'll play XDCAM MXFs. As far as "fixing" the broken MXFs, it's possible that FFmpeg, or more likely, FFmbc could losslessly rewrap these into fresh containers. The footage itself is probably not the issue, but something with the container itself.
No, FFmpeg is an open source command line tool for compressing, converting, and rewrapping media files; FFmbc could be considered the more "professional" variant of FFmpeg. There's a bit of a learning curve, and a tremendous lack of information about how to use it, but it has the ability to ocassionally fix or change media files that don't work as they are in Premiere. I'm no pro with it, but I'll try to write up a little instruction sheet for something you can try later on.
Meh, why do I stick with this software? I've been forking out for years and always have to baby this application along, always issues, always crashing, for years! I guess PS is the saviour
Fresh install of windows7 64, updated, then fresh install of Master Collection 5.5. I load PP and the thing wont even close without crashing + the above and other issues. Now I have to download the 245mb update! Cummon guys; you must have this software development thing licked by now...