1 2 Previous Next 66 Replies Latest reply: Apr 19, 2012 1:55 AM by Interference.gt Go to original post RSS
      • 40. Re: Adobe, Please.... Quit crippling down this wonderful app......
        station_one Community Member

        AtonMusic wrote:

         

        …I cannot remember this Adam asking me to supply anything…

         

        "This Adam", as you call him, is Adam Jerugim, one of the Adobe heavyweights. 

        • 41. Re: Adobe, Please.... Quit crippling down this wonderful app......
          Adam Jerugim Adobe Employee

          In case I haven't specifically asked in this thread yet, please try the following:

           

          1.  Go to performance preferences in Photoshop and change your Advanced GPU settings from Advanced to Basic.  Then quit and re-launch the app and see if performance is better.

          2.  If it isn't with the change, try disabling GPU altogether by unchecking "Use Graphics Processor" in performance preferences.  Again, after making this change quit and re-launch PS and see if performance is better.

           

          If both these changes fail to help, let me know and we'll go onto the next set of troubleshooting steps.

           

          I've tried to reproduce your issue on a few systems, even with the same video card and have yet to be able to reproduce the problem.  Performance on my systems is about the same or better than CS5 in all cases.

           

          Thanks,

          Adam

          • 42. Re: Adobe, Please.... Quit crippling down this wonderful app......
            AtonMusic Community Member

            station_one wrote:

             

            AtonMusic wrote:

             

            …I cannot remember this Adam asking me to supply anything…

             

            "This Adam" as you call him is Adam Jerugim, one of the Adobe heavyweights. 

            Oh... by "this" Adam, I did NOT mean to degrade the guy... I just couldnt recall him asking me anything.. Sorry, If I came across as being a punk. NOT my intention...

            • 43. Re: Adobe, Please.... Quit crippling down this wonderful app......
              AtonMusic Community Member

              Hi Adam,

               

              and THANKs for chiming in...

               

              Gimme an hour and I'll run your suggestions on my setup.

              • 44. Re: Adobe, Please.... Quit crippling down this wonderful app......
                AtonMusic Community Member

                Adam,

                 

                 

                took less than an hour....;-)

                 

                 

                Tried both of your suggestions. And it makes absolutely no difference on two of my systems.

                 

                 

                What I did notice though, was that as I did a new portrait today, with about 10 adjustment layers, I had NO issues at all.

                 

                Then again, that document was a "baby" in comparison...

                 

                What I CAN do is to upload the document in question to my server, you can then download it and see if you have the same issues as I...

                 

                let me know if you would like that... And if... Please supply me with your email address.

                • 45. Re: Adobe, Please.... Quit crippling down this wonderful app......
                  Adam Jerugim Adobe Employee

                  Please do make a file available to me - that might help in reproducing the problem here.  You can email directly at:  first initial of my first name + last name (all lower case) at adobe dot com

                   

                  Thanks,

                  Adam

                  • 46. Re: Adobe, Please.... Quit crippling down this wonderful app......
                    AtonMusic Community Member

                    Hi Adam,

                     

                    done.. Mail is sent with link to download....

                    • 47. Re: Adobe, Please.... Quit crippling down this wonderful app......
                      PixbyTed Community Member

                      I also primarily do retouching and every image I work on has a separate adjustment layer for each specific "touch-up". Just eyes for example: irises get a layer, pupils get 2 layers, whites get a layer, the whole eyeball gets a heal/clone layer, the eyelashes get a layer, catchlights get a layer. Then it's on to teeth. A simple portrait will easily have 25 adjustment layers. Typical retouches end up around 100, complex ones can approach 200.

                       

                      Altonmusic's usage seems very similar to mine, but I haven't seen a significant performance difference from CS5. I am using windows, and per Adobe's advice I just updated my nvidia driver (which annectdotally seemed to help slightly).

                       

                      That being said. I still see the dodge/burn, healing, blur/smear/sharpen tools get laggier the longer I keep a given instance running.  Last night I retouched about a 10 photos. All of them at some point contained at least 20 adjustment layers, as well as maybe 6 smart object/filters. When retouching the 10th photo, the lag between moving the stylis and seeing the change on the screen became too troublesome to continue. Closing and restarting PS solved the problem, but THAT is an issue I didn't have with CS5.

                       

                       

                      I'm sorry Adam per your request (post 18).  I can't seem to be successful recording an action of my worksteps most of which involve the running of actions - my workflow actions seem to fail (errors like "invert layer is not currently available") while I am recording the new one. Probably my lousy job of making actions. I will try again tonight, but is there some specific system data I could capture that would help? I was watching the windows performance monitor last night, and  as far as I could see, I never ran out of memory resources - at least 40% were always available. CPU usage was never more than a blip.

                       

                       

                      Should I move my issue to a new post rather than hijacking Alontmusic's? I am no longer convinced we are having the same problem.

                      • 48. Re: Adobe, Please.... Quit crippling down this wonderful app......
                        Adam Jerugim Adobe Employee

                        Ted,

                         

                        There was another thread specific to slowdowns with tools (Dodge/Burn/etc), but I can't find it for now, so we can work on this here.  I have an action that runs Dodge on a large image with tons of layers.  I'm trying to reproduce the issue, but it would be worth watching Task Manager to see if Photoshop memory usage continues to climb beyond the limit you've set in performance preferences as you work.

                         

                        I'm going to keep working with this action for now and will post an update here once I have more info.

                         

                        Thanks,

                        Adam

                        • 49. Re: Adobe, Please.... Quit crippling down this wonderful app......
                          AtonMusic Community Member

                          Hi Again, All....

                           

                          Today, I am wearing the hat with the inscription - DUMB AZZ !!!

                           

                           

                          To all of you reading this here post, Adobe PS CS6 is actually faster than it's predecessor !

                           

                           

                          I contacted Adam and sent him over the document which I had problems with in CS6.

                          He guide me in a direction in which I could actually test the speed between CS5.5 & CS6... (Select Timing instead of Document Size in the little flyout menu on bottum left corner)

                          I.e. Disabling an adj.Layer took 3 seconds in that particular document... in CS6 and 4 Seconds in CS5.5

                           

                          The reason for the lag... And Adam was the one to figure this one out.... Was that I had a VERY unusual effect of a topic.. 250 Pixels of outer glow...

                          Disbling this effect took 2.5 seconds off the time of disabling the Adj. Layer... Leaving it almost instaneous....

                           

                          I have done tests today only to measure the speed of CS5.5 and CS 6 and found that CS6 IS faster than CS5.5.. Hence me with hat saying dumb azz....

                           

                           

                          Sorry if I have mislead anyone into thinking CS6 is not up to par

                          • 50. Re: Adobe, Please.... Quit crippling down this wonderful app......
                            PixbyTed Community Member

                            Well a forehead smacker, but far from dumb azz. A day without a forehead smack is a day without using Photoshop.

                             

                            Glad you figured it out. Now you realize, I will have to try it to find out what 250 px of outer glow looks like.

                             

                            Ted

                            • 51. Re: Adobe, Please.... Quit crippling down this wonderful app......
                              Adam Jerugim Adobe Employee

                              A couple updates:

                               

                              First, I need to give credit to my colleague Mike Shaw for identifying what specifically was slowing down performance in the file - I'll certainly sleep better tonight

                               

                              Second, I ran an action to try to reproduce the slowdown using tools and wasn't able to - my action ran the Dodge tool 50 times in a row on a single image without any degradation in performance for the entire run.  Note that I'm not using a tablet and there might be something about the data being passed there that's slowing down the app (just a WAG).  Ted, my email contact info is above so if you'd like to contact me directly I can help you create an action on your system that might help us figure out what's going on.

                               

                              Thanks again,

                              Adam

                              • 52. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                Noel Carboni Community Member

                                That's good news, AtonMusic.  Glad to hear it wasn't a bug!

                                 

                                -Noel

                                • 53. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                  AtonMusic Community Member

                                  Noel Carboni wrote:

                                   

                                  That's good news, AtonMusic.  Glad to hear it wasn't a bug!

                                   

                                  -Noel

                                  And I am glad to find out that my favorite software is NOT slower but faster than it predecessor ;-)

                                  • 54. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                    AtonMusic Community Member

                                    PixbyTed wrote:

                                     

                                    Well a forehead smacker, but far from dumb azz. A day without a forehead smack is a day without using Photoshop.

                                     

                                    Glad you figured it out. Now you realize, I will have to try it to find out what 250 px of outer glow looks like.

                                     

                                    Ted

                                    Those 250 pixels were a quick way of adding light-integration to a person which I key'ed out of a beige background placing the subject on a golden glowing background.

                                    I should have just duplicated the subject, colored it yellow and gaussian-blurred it... That would have given me the same effect. I will certainly do THAT in the future ;-)

                                    • 55. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                      PixbyTed Community Member

                                      Thanks Adam ...

                                       

                                      I will definitely send you an email. Tonight I only did 8 images, but on the last, I began to notice a slow down of the healing brush.

                                       

                                      Here is my system info:

                                      i7-2600K CPU @ 3.40 GHz

                                      Windows 7 Home Prem build 6.1.7601

                                      RAM: 16GB

                                      GPU: NVIDIA GTX 550 Ti with 1 GB

                                      NVIDIA Driver: 9.17.12.9610

                                      Wacom Intuous 4

                                       

                                      PS preferences:

                                      memory for PS 8703 GB (59%)

                                       

                                      This  memory table I created from the Windows Resource Monitor

                                       

                                      Stage:                    In Use          Modified          Standby          Free

                                      ----------                   -------------     -------------          -----------          --------

                                      Fresh Start             2070MB      44MB               866MB          13394MB

                                      Start Bridge           2230            64                    1179               12863MB

                                      Launch ACR          2780            86                    1640               11800

                                      Open 1 smt Obj     5090           112                   1833               11333

                                      close 2 images      5775           112                   2628                 7841 - edited / closed 2 photos, , PS running, no active img

                                      close 1 image        6516           159                   3318                 6374 - PS running, no active image

                                      close 5 images      6732           247                   4543                 4843 - PS running, no active image

                                      close PS                2318           108                   4613                  9327 - PS closed, Br still running

                                      close Br                  2090           108                   4652                  9530

                                       

                                       

                                      Somehow during the process of launching PS & Br, editing 8 images, and closing PS & Br, free memory was reduced by

                                      just shy of 4GB. The troublesome part is that in use memory increased after each image was closed. Although it wasn't as bad tonight (with only 8 images) by the time I did 12 last night, the tools were noticably sluggish.

                                      • 56. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                        Chris Cox Adobe Employee

                                        >> The troublesome part is that in use memory increased after each image was closed.

                                         

                                        That's normal: photoshop reuses memory, and freeing memory all the time would make it much slower and more likely to have problems with address space fragmentation.

                                        • 57. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                          PixbyTed Community Member

                                          Thanks Chris. That makes sense.

                                           

                                           

                                          What happens if "in use memory" exceeds the amount I have set in PS preferences (in my case 8.7 GB)? Would that result in sluggish tools?

                                           

                                          I haven't watched it long enough to see if that happens when the tools get sliuggish.

                                           

                                          Ted

                                          • 58. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                            Chris Cox Adobe Employee

                                            Photoshop's "in use" as measured by the OS includes things beyond Photoshop's control (OS buffers, display/UI buffers, the size of the loaded binaries, etc.).

                                            But Photoshop's measured memory use tries to take that into account, and limit actual allocated space to less than you specify in Photohop's preferences.

                                            Allocating the full amount would not make Photoshop sluggish.  But if you edit a document larger than RAM and hit the scratch disk a lot - then that could make Photoshop sluggish while it waits for disk IO.

                                            • 59. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                              PixbyTed Community Member

                                              I don't think it's writing to scratch disk frequently. The largest file I was working on last night was only about 760MB and 21 layers. The most "in use" memory reported by windows was 6.7GB and I have 8.7 allocated to PS out of 16GB total installed. But last night, I only noticed a slight increase in sluggishness as opposed to previously when I had opened and closed a dozen or more documents.

                                               

                                              What I will do today is just keep running the current instance until the tools become what I would call painfully sluggish - in other words when I would normally shut PS down and start a new instance. What statistics would be useful to you when I reach that state?

                                               

                                              Ted

                                              • 60. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                Chris Cox Adobe Employee

                                                The basic memory stats might be useful.

                                                Beyond that we need to figure out how to reproduce the problem so we can profile it and see where the time is going.

                                                • 61. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                  AtonMusic Community Member

                                                  Hi Adam,

                                                   

                                                  hope you're good...

                                                   

                                                  I have found what seems to be a Mac OS X Lion (cant say about Snow Leopard) GUI Bug...

                                                   

                                                   

                                                  The top of the Photoshop GUI does not flush to the OS X Meny bar...and it is impossible to make it do so..

                                                   

                                                  Just esthetics and you probably already know about it but I thought I would report it, just the same

                                                   

                                                   

                                                  Best Morten

                                                   

                                                   

                                                  ScreenShot of BUG =

                                                  • 62. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                    Noel Carboni Community Member

                                                    Images attached to eMails don't get into the forum, Morten.

                                                     

                                                    -Noel

                                                    • 63. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                      AtonMusic Community Member

                                                      Hi Noel,

                                                       

                                                      thought I had replied to Adam directly... Sorry

                                                       

                                                      Did not know I could reply here directly from my email account

                                                       

                                                       

                                                      M.

                                                      • 64. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                        station_one Community Member

                                                        What Noel is trying to tell you is that no one can see the image you thought you had attached, not even Adam.

                                                         

                                                        Images attached to emails just disappear into cyberspace, nobody gets to see them even for an instant.

                                                        • 65. Re: Adobe, Please.... Quit crippling down this wonderful app......
                                                          station_one Community Member

                                                          …and what I want to add is that, without seeing your screen shot, I don't know what you're referencing.  Everything looks fine under snow Leopard 10.6.8, if that helps.

                                                          • 66. Re: Quit crippling this wonderful app.....thought it was slower, but it is actually faster.
                                                            Interference.gt

                                                            I have just uninstalled it because I am too busy to deal with the performance issues. After using it for a while, my whole system becomes unusably slow - not just PS6. Also it won't quit completely. I'm used to Adobe programs taking forever to quit - especially Acrobat (???) but PS 6 would never quit --always had to be forced.

                                                             

                                                            For what its worth, I'm working mostly with very large documents - satellite imagery, from a few hundred MB to 2GB. If things calm down here I might try again.

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