7 Replies Latest reply: Apr 5, 2012 6:47 PM by Pierce Ewards RSS

    Flash uninstaller - Strange activity

    Pierce Ewards Community Member

      Hello,

       

       

      I noticed some unusual behavior with the latest flash uninstaller, can someone explain please?

       

       

      I download the 32bit flash uninstaller for Windows.

       

      http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

       

       

      When I double-click the uninstaller, a confirmation window appears asking whether I want to run the file.

       

      I select run, then a 2nd confirmation window appears asking again if I want to run the file.

       

      When I select run this time, I get a UAC prompt asking if I want to continue.

       

       

      Why are there 2 request to run the uninstaller?

       

       

      If I select run for the first prompt, but cancel the second prompt, the UI for the flash player uninstaller still appears.

       

      I didn't go any further as this behavior was suspicious enough for me to stop. Instead I used a previously saved flash player uninstaller.

       

       

      I'm wondering what would that second run prompt have executed if I had let it run?

       

       

      Regards,

      Pierce.

        • 1. Re: Flash uninstaller - Strange activity
          Manish-Sharma Employee Hosts

          Just single click on the uninstaller and check , do you get the confirmation window.

           

          also turnoff the UAC and then check.

          • 2. Re: Flash uninstaller - Strange activity
            Jeff A Wright Employee Hosts

            Moving this discussion to the Installing Flash Player forum.

            • 3. Re: Flash uninstaller - Strange activity
              pwillener CommunityMVP

              What is your Windows version?

               

              What you describe I have seen happening when I accidentally triple-click an executable.

               

              Can you try again with a right-click, then Open (or Run)?

              • 4. Re: Flash uninstaller - Strange activity
                Pierce Ewards Community Member

                Thanks for the replies.

                 

                System is Vista SP2 x86.

                 

                Behavior is still the same if I right-click and select open.

                 

                I'm still presented with 2 run windows, with only the 2nd one requiring UAC confirmation.

                 

                I was also thinking maybe I had executed the uninstaller twice, but surely then I would be seeing a UAC prompt after clicking run on both confirmation windows, not just one.

                 

                 

                Thanks.

                • 5. Re: Flash uninstaller - Strange activity
                  pwillener CommunityMVP

                  I do not know why this is happening; never seen this before.

                   

                  Can you try to let it run completely (by clicking OK every time it asks), then post the contents of the FlashInstall.log file (from C:\Windows\system32\Macromed\Flash) here in the forum?  Maybe we can see from that log file what is happening.

                  • 6. Re: Flash uninstaller - Strange activity
                    chris.campbell Employee Hosts

                    Could you post the contents of your flashinstall.log so we can review it?

                     

                    Where do I find the Flash Player installation log on Windows?

                     

                    Thanks,

                    Chris

                    • 7. Re: Flash uninstaller - Strange activity
                      Pierce Ewards Community Member

                      Sure.

                       

                      =O====== M/11.2.202.228 2012-04-04+01-14-35.098 ========

                      0000 [I] 00000010 "C:\Users\Pierce\Downloads\install_flash_player_11_plugin_32bit.exe"

                      0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                      0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                      0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                      0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                      0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                      0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                      0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                      0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                      0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                      0013 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32_11_2_202_228.dll

                      0014 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe

                      0015 [I] 00000017 C:\Windows\system32\Macromed\Flash

                      0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                      0017 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                      0018 [W] 00001102

                      0019 [W] 00001106

                      =X====== M/11.2.202.228 2012-04-04+01-14-53.303 ========