11 Replies Latest reply: Apr 6, 2012 8:54 AM by Sando234 RSS

    Backed up with elements 5 but wont restore on elements 6

    Sando234

      Hi. Have had to replace my hard drive and lost all my Elements 5 photos, program, etc but had backed up to an external drive. Unfortunately I've lost my elements 5 disc and have installed my brothers element 6 software. Cann't find a restore option on that so dragged and dropped the backup file onto the blank cataloue page. All the photos came across but hardly any tags and no collections or captions have come across. Have I done something wrong or have I lost this information? Could I try and find another elements 5 disc? Please excuse my ignorance of the technicalities!