Did you run in compatibility mode for WinXP? If not, please do. The issue is simply that the data is actually there, it's just in the wrong place. Only inputting it in legacy mode will store it in the right location in the registry. and of course you will have to run as admin, turn off UAC and system protection as wel las any third-party security tools to avoid possible inetrference.
delete the cache.db file located in
MAC OSX:- /Library/Application Support/Adobe/Adobe PCD/cache/
Windows:- C:/ Program Files\Common Files\Adobe\Adobe PCD\cache
Thank you for your response. I deleted the file you mentioned and still no luck. When I open any of the CS programs they open very briefly and then shut down. If you have any other ideas, I'd love to try them and thanks again for your help- I appreciate it!
RE-install the software, no need to uninstall...
also check your system time clock it should be PST