Copy link to clipboard
Copied
My PC did an automatic update on restart and after trying to open Acrobat it tells me that a mandatory update from version 2.0.0.0 to 2.3.0.0 is required. After allowing this update to take place the installation fails continuously and therefore cannot be updated and therefore Acrobat will not open. Any Ideas please?
Good day Andy,
It sounds like the Acrobat.com Desktop Applicaiton is trying to update. Unfortunately that update doesn't exist anymore and the Acrobat.com Desktop Application is no longer supported. I'd recommend uninstalling that application from your system. To access Acrobat.com moving forward, visit http://acrobat.com/signin.html
Kind regards,
David
Copy link to clipboard
Copied
Acrobat 2 is a very old unsupported version.
Copy link to clipboard
Copied
Good day Andy,
It sounds like the Acrobat.com Desktop Applicaiton is trying to update. Unfortunately that update doesn't exist anymore and the Acrobat.com Desktop Application is no longer supported. I'd recommend uninstalling that application from your system. To access Acrobat.com moving forward, visit http://acrobat.com/signin.html
Kind regards,
David