21 Replies Latest reply: Apr 9, 2012 2:36 PM by Jeff A Wright RSS

    Installer failed to initialize

    Rich Murphy

      I am getting an "Installer failed to initialize" error while trying to install PSE 9 from a DVD and PSE 10 from a download. I download Adobe Support Advisor but it crashes without giving any error message. Located PDApp.log for the failed PSE 9 installation. It shows the following errors:

       

      [FATAL] PIM - Error Failed to mount the package dmg.

      [FATAL] PIM - Error Failed to extract assets...

      [FATAL] Setup - Error installing core /Volumes/Photoshop Elements 9/Adobe Photoshop Elements 9/packages/core/PDApp.pimx package. pim_installPackage returned -8

      [FATAL] Setup - Error installing Packages.

       

      Unable to find any log file for the PSE 10 failed install.

       

      Have tried creating a fresh user account with admin privilages but that didn't help. Also tried complete shut down & reboot.

       

      System: Mac OS 10.6.8, 4gb ram, plenty of HD free space, firewall off, no virus protection installed.

      Hardware: iMac 2.4gh

      Operator: moron

       

      What's the next step?

        • 1. Re: Installer failed to initialize
          Jeff A Wright Employee Hosts

          Are you able to successfully install the Adobe Support Advisor but unable to launch it successfully?  I would recommend beginning with Troubleshoot AIR installation | Mac OS - http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html.  Please feel free to respond to this thread if you have any questions about the steps listed within the document.

           

          Adobe AIR is also utilized by Photoshop Elements so the two issues could be related.

          • 2. Re: Installer failed to initialize
            Rich Murphy Community Member

            Jeff,

            I am able to launch Adobe Support Advisor and see its initializing window but after about 3 seconds it crashes.

             

            It appears that I have the current version of AIR and it's doing its job. I have extracted the AIR log and found some interesting items:

             

            Application Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86              [refers to AIR]

            No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''

            No app located for appID 'AdobeSupportAdvisor' and pubID

             

            Starting app uninstall from /Applications. Uninstalling app

            Could not delete the file at /Applications/Adobe Support Advisor.app

            Error occurred during delete operation; beginning rollback:

            Rollback complete

            Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]

             

            Looks like there may be some read/write issues and trouble finding files.

            There are also Diagnostic Reports shown in Console for ExpanderDaemon  and Adobe Support Advisor crashing, both around the same time but not exactly.

            • 3. Re: Installer failed to initialize
              Jeff A Wright Employee Hosts

              Rich Murphy for the next step I would recommend deleting the log files to see if they are possibly causing the Adobe Support Advisor to crash.  The log files are stored in the following locations:

               

              /Library/Logs/Adobe/Installers/

              Users/<UserName>/Library/Logs/PDapp.log

               

              Alternately you may want to consider contacting our support team.  With the Adobe Support Advisor not currently available we will need to solve for this first before we can begin diagnosing your issue with Photoshop Elements further.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

              • 4. Re: Installer failed to initialize
                Rich Murphy Community Member

                Thanks for your guidance on this puzzling issue. If deleting the log files doesn't help I will go to the chat support. I will also post additional entries here as things develop.

                • 5. Re: Installer failed to initialize
                  James Wicks

                  I'm having the same issue.

                  PowerMac 2x2.66Ghz 6-Core Intel Xeon,

                  24GB RAM

                  Mac OS X 10.6.8

                   

                  I followed the suggestions above without a positive resolution to the issue:

                  Tried installing with Firefox/Chrome open: nothing

                  Tried installing with Adobe AIR.framework removed: nothing

                   

                  Here is the system log:

                   

                  Mar 27 13:20:57 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[789]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -updatecheck

                  Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Commandline is: -updatecheck

                  Mar 27 13:20:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Performing pingback request

                  Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Starting runtime background update check

                  Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Clearing unused background update directory

                  Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos/x86/patch/2.5.1.17730/update

                  Mar 27 13:20:58 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Unpackaging http://airdownload.adobe.com/air/3/background/macos/x86/patch/2.5.1.17730/update to /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background

                  Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Unpackaging complete

                  Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Download success

                  Mar 27 13:21:37 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime updated downloaded

                  Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: User has selected immediate install of the update

                  Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Starting runtime background update installation

                  Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Launching subprocess with commandline /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background/updater -update

                  Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime updater successfully launched

                  Mar 27 13:21:57 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[804]: Runtime Installer end with exit code 0

                  Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Commandline is: -update

                  Mar 27 13:22:01 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 27 13:22:28 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airUbjHko/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[843]: Runtime Installer end with exit code 6

                  Mar 27 13:22:31 Administrators-Mac-Pro ReportCrash[853]: Saved crash report for Adobe AIR Installer[843] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132231_Administrators-Mac-Pro.crash

                  Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Commandline is: -psn_0_176171

                  Mar 27 13:22:48 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 27 13:29:12 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[881]: Runtime Installer end with exit code 6

                  Mar 27 13:29:13 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x2b02b].com.adobe.air.Installer[881]): Job appears to have crashed: Bus error

                  Mar 27 13:29:13 Administrators-Mac-Pro ReportCrash[970]: Saved crash report for Adobe AIR Installer[881] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132913_Administrators-Mac-Pro.crash

                  Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Commandline is: -psn_0_229432

                  Mar 27 13:29:17 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Installed runtime (2.5.1.17730) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 27 13:30:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[974]: Runtime Installer end with exit code 6

                  Mar 27 13:30:21 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x38038].com.adobe.air.Installer[974]): Job appears to have crashed: Bus error

                  Mar 27 13:30:22 Administrators-Mac-Pro ReportCrash[1006]: Saved crash report for Adobe AIR Installer[974] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133022_Administrators-Mac-Pro.crash

                  Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Commandline is: -psn_0_266305

                  Mar 27 13:32:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: No installed runtime detected

                  Mar 27 13:35:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1054]: Runtime Installer end with exit code 6

                  Mar 27 13:35:08 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x41041].com.adobe.air.Installer[1054]): Job appears to have crashed: Bus error

                  Mar 27 13:35:09 Administrators-Mac-Pro ReportCrash[1097]: Saved crash report for Adobe AIR Installer[1054] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133509_Administrators-Mac-Pro.crash

                  Mar 27 13:35:17 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x47047].com.adobe.air.Installer[1101]): Exited: Killed

                  Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Commandline is: -psn_0_127007

                  Mar 27 13:42:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: No installed runtime detected

                  Mar 27 13:46:54 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[455]: Runtime Installer end with exit code 6

                  Mar 27 13:46:57 Administrators-Mac-Pro com.apple.launchd.peruser.502[210] ([0x0-0x1f01f].com.adobe.air.Installer[455]): Exited: Killed

                  Mar 27 14:48:04 Administrators-Mac-Pro SubmitDiagInfo[1019]: Removed expired file /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-13-120742_Administrators-Mac-Pro.crash

                  Mar 28 13:41:21 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132231_Administrators-Mac-Pro.crash

                  Mar 28 13:41:22 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-132913_Administrators-Mac-Pro.crash

                  Mar 28 13:41:23 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133022_Administrators-Mac-Pro.crash

                  Mar 28 13:41:24 Administrators-Mac-Pro SubmitDiagInfo[3332]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-27-133509_Administrators-Mac-Pro.crash

                  Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Commandline is: -psn_0_573580

                  Mar 28 17:13:45 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: No installed runtime detected

                  Mar 28 17:18:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5376]: Runtime Installer end with exit code 6

                  Mar 28 17:18:27 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x8c08c].com.adobe.air.Installer[5376]): Exited: Killed

                  Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Commandline is: -psn_0_598162

                  Mar 28 17:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:18:54 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[5456]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

                  Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Commandline is: -eula

                  Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:18:55 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Starting eula display

                  Mar 28 17:19:10 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[5449]: Runtime Installer end with exit code 6

                  Mar 28 17:19:13 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Finished eula display

                  Mar 28 17:19:13 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[5458]: Runtime Installer end with exit code 0

                  Mar 28 17:19:14 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[5456]: Subprocess /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater failed (1)

                  Mar 28 17:19:14 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x92092].com.adobe.air.Installer[5449]): Job appears to have crashed: Bus error

                  Mar 28 17:19:14 Administrators-Mac-Pro ReportCrash[5462]: Saved crash report for Adobe AIR Installer[5458] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914_Administrators-Mac-Pro.crash

                  Mar 28 17:19:14 Administrators-Mac-Pro ReportCrash[5462]: Saved crash report for Adobe AIR Installer[5449] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914-1_Administrators-Mac-Pro.crash

                  Mar 28 17:21:05 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[401]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

                  Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Commandline is: -eula

                  Mar 28 17:21:05 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:21:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Starting eula display

                  Mar 28 17:22:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Finished eula display

                  Mar 28 17:22:06 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[406]: Runtime Installer end with exit code 0

                  Mar 28 17:22:09 Administrators-Mac-Pro ReportCrash[430]: Saved crash report for Adobe AIR Installer[406] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172209_Administrators-Mac-Pro.crash

                  Mar 28 17:22:16 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[435]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

                  Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Commandline is: -eula

                  Mar 28 17:22:16 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:22:17 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Starting eula display

                  Mar 28 17:22:43 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Finished eula display

                  Mar 28 17:22:43 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[438]: Runtime Installer end with exit code 0

                  Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Commandline is: -psn_0_147492

                  Mar 28 17:23:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:23:16 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[470]: Runtime Installer end with exit code 6

                  Mar 28 17:23:16 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x24024].com.adobe.air.Installer[470]): Exited with exit code: 6

                  Mar 28 17:23:24 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[476]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

                  Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Commandline is: -eula

                  Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:23:25 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Starting eula display

                  Mar 28 17:23:49 Administrators-Mac-Pro /Applications/Pandora.app/Contents/MacOS/Pandora[494]: Launching subprocess with commandline /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater -eula

                  Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Commandline is: -eula

                  Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:23:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Starting eula display

                  Mar 28 17:24:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Finished eula display

                  Mar 28 17:24:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[478]: Runtime Installer end with exit code 0

                  Mar 28 17:24:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Finished eula display

                  Mar 28 17:24:50 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[496]: Runtime Installer end with exit code 0

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Performing runtime install

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: UI SWF load is complete

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: UI initialized

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: starting user confirmation

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Version of this installer: 2.0.3.13070

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Installed version: 3.1.0.4880

                  Mar 28 17:26:23 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: Installation type: patchOlder

                  Mar 28 17:26:32 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[559]: begin quitting

                  Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Commandline is: -installupdatecheck

                  Mar 28 17:26:32 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Performing pingback request

                  Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Pingback request completed with HTTP status 200

                  Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Starting runtime background update check

                  Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Begin Background update download from http://airdownload.adobe.com/air/3/background/macos10.6/x86/patch/3.1.0.4880/update

                  Mar 28 17:26:33 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Unpackaging http://airdownload.adobe.com/air/3/background/macos10.6/x86/patch/3.1.0.4880/update to /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background

                  Mar 28 17:26:44 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Unpackaging complete

                  Mar 28 17:26:45 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Download success

                  Mar 28 17:26:45 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime updated downloaded

                  Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: User has selected immediate install of the update

                  Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Starting runtime background update installation

                  Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Launching subprocess with commandline /Users/color1/Library/Application Support/Adobe/AIR/Updater/Background/updater -update

                  Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime updater successfully launched

                  Mar 28 17:26:48 Administrators-Mac-Pro /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Adobe AIR Updater.app/Contents/MacOS/Adobe AIR Installer[563]: Runtime Installer end with exit code 0

                  Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Commandline is: -update

                  Mar 28 17:26:53 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Commandline is: -psn_0_245820

                  Mar 28 17:28:12 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:28:16 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Relaunching with elevation

                  Mar 28 17:28:16 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

                  Mar 28 17:28:18 Administrators-Mac-Pro authexec[594]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Commandline is: -eu

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

                  Mar 28 17:28:18 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[594]: Runtime Installer end with exit code 7

                  Mar 28 17:28:25 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[589]: Runtime Installer end with exit code 7

                  Mar 28 17:28:25 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x3c03c].com.adobe.air.Installer[589]): Exited with exit code: 7

                  Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Commandline is: -psn_0_258111

                  Mar 28 17:28:34 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:28:47 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[596]: Runtime Installer end with exit code 6

                  Mar 28 17:28:48 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x3f03f].com.adobe.air.Installer[596]): Job appears to have crashed: Bus error

                  Mar 28 17:28:48 Administrators-Mac-Pro ReportCrash[601]: Saved crash report for Adobe AIR Installer[596] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172848_Administrators-Mac-Pro.crash

                  Mar 28 17:28:54 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airRQUiZ1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer end with exit code 6

                  Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Commandline is: -psn_0_270402

                  Mar 28 17:29:07 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:29:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Relaunching with elevation

                  Mar 28 17:29:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

                  Mar 28 17:29:15 Administrators-Mac-Pro authexec[613]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Commandline is: -eu

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Installed runtime (3.1.0.4880) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Starting runtime uninstall. Uninstalling runtime version 3.1.0.4880

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: uninstaller is older than installed version" errorID=5026]

                  Mar 28 17:29:15 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[613]: Runtime Installer end with exit code 7

                  Mar 28 17:29:17 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[610]: Runtime Installer end with exit code 7

                  Mar 28 17:29:17 Administrators-Mac-Pro com.apple.launchd.peruser.502[206] ([0x0-0x42042].com.adobe.air.Installer[610]): Exited with exit code: 7

                  Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Commandline is: -psn_0_135201

                  Mar 28 17:48:05 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:48:08 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Relaunching with elevation

                  Mar 28 17:48:08 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Launching subprocess with commandline /Applications/Utilities/Adobe AIR Uninstaller.app -eu

                  Mar 28 17:48:09 Administrators-Mac-Pro authexec[480]: executing /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer

                  Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Runtime Installer begin with version 2.5.1.17730 on Mac OS 10.6.8 x86

                  Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Commandline is: -eu

                  Mar 28 17:48:09 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 28 17:48:10 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Starting runtime uninstall. Uninstalling runtime version 1.5.3.9120

                  Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[480]: Runtime Installer end with exit code 0

                  Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Elevated install completed

                  Mar 28 17:48:13 Administrators-Mac-Pro /Applications/Utilities/Adobe AIR Uninstaller.app/Contents/MacOS/Adobe AIR Installer[477]: Runtime Installer end with exit code 0

                  Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Commandline is: -psn_0_167977

                  Mar 28 17:48:57 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: No installed runtime detected

                  Mar 28 17:53:04 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[513]: Runtime Installer end with exit code 6

                  Mar 28 17:53:07 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[513]): Exited: Killed

                  Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: Commandline is:

                  Mar 28 17:56:24 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[608]: No installed runtime detected

                  Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Commandline is: -psn_0_217141

                  Mar 28 17:58:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: No installed runtime detected

                  Mar 28 18:01:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[630]: Runtime Installer end with exit code 6

                  Mar 28 18:01:12 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x35035].com.adobe.air.Installer[630]): Exited: Killed

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Performing runtime install

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: UI SWF load is complete

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: UI initialized

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: starting user confirmation

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Version of this installer: 2.0.2.12610

                  Mar 28 18:02:49 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: Installation type: new

                  Mar 28 18:03:07 Administrators-Mac-Pro /Volumes/Adobe AIR 1/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[698]: begin quitting

                  Mar 28 18:03:10 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x3c03c].com.adobe.air.Installer[698]): Exited: Killed

                  Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

                  Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Commandline is: -psn_0_135201

                  Mar 28 18:07:43 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: No installed runtime detected

                  Mar 28 18:12:54 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[460]: Runtime Installer end with exit code 6

                  Mar 28 18:12:57 Administrators-Mac-Pro com.apple.launchd.peruser.502[205] ([0x0-0x21021].com.adobe.air.Installer[460]): Exited: Killed

                  Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.6.8 x86

                  Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Commandline is: -psn_0_167977

                  Mar 29 08:30:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: No installed runtime detected

                  Mar 29 08:33:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[577]: Runtime Installer end with exit code 6

                  Mar 29 08:33:06 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[577]): Exited: Killed

                  Mar 29 08:33:43 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x2b02b].com.adobe.air.ApplicationInstaller[620]): Exited with exit code: 4

                  Mar 29 08:37:49 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x19019].com.adobe.air.ApplicationInstaller[417]): Exited with exit code: 4

                  Mar 29 08:38:18 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x1e01e].com.adobe.air.ApplicationInstaller[441]): Exited with exit code: 4

                  Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Commandline is: -psn_0_127007

                  Mar 29 08:38:25 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: No installed runtime detected

                  Mar 29 08:38:39 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x21021].com.adobe.air.ApplicationInstaller[449]): Exited with exit code: 4

                  Mar 29 08:39:27 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[443]: Runtime Installer end with exit code 6

                  Mar 29 08:39:30 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x1f01f].com.adobe.air.Installer[443]): Exited: Killed

                  Mar 29 08:39:58 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x22022].com.adobe.air.ApplicationInstaller[462]): Exited with exit code: 6

                  Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Commandline is: -psn_0_143395

                  Mar 29 08:40:09 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 29 08:40:30 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x25025].com.adobe.air.ApplicationInstaller[481]): Exited with exit code: 6

                  Mar 29 08:40:41 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[472]: Runtime Installer end with exit code 6

                  Mar 29 08:40:44 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x23023].com.adobe.air.Installer[472]): Exited: Killed

                  Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

                  Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Commandline is: -psn_0_192559

                  Mar 29 08:42:14 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 29 08:42:41 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[525]: Runtime Installer end with exit code 6

                  Mar 29 08:42:44 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x2f02f].com.adobe.air.Installer[525]): Exited: Killed

                  Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.6.8 x86

                  Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Commandline is: -psn_0_217141

                  Mar 29 08:43:08 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Mar 29 08:43:32 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[538]: Runtime Installer end with exit code 6

                  Mar 29 08:43:35 Administrators-Mac-Pro com.apple.launchd.peruser.502[208] ([0x0-0x35035].com.adobe.air.Installer[538]): Exited: Killed

                  Apr  4 14:32:19 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914-1_Administrators-Mac-Pro.crash

                  Apr  4 14:32:20 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-171914_Administrators-Mac-Pro.crash

                  Apr  4 14:32:21 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172209_Administrators-Mac-Pro.crash

                  Apr  4 14:32:22 Administrators-Mac-Pro SubmitDiagInfo[986]: Submitted crash report: /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-03-28-172848_Administrators-Mac-Pro.crash

                  Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Runtime Installer begin with version 2.7.1.19610 on Mac OS 10.6.8 x86

                  Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Commandline is: -update

                  Apr  6 07:59:52 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Apr  6 08:05:47 Administrators-Mac-Pro /var/folders/Ye/YeRSrZbKFuiakqwevh31qU+++TM/-Tmp-/airxKgf0W/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[475]: Runtime Installer end with exit code 6

                  Apr  6 08:05:50 Administrators-Mac-Pro ReportCrash[532]: Saved crash report for Adobe AIR Installer[475] version 2.7.1 (2.7.1.19610) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-080550_Administrators-Mac-Pro.crash

                  Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Commandline is: -psn_0_167977

                  Apr  6 08:08:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Apr  6 08:09:35 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[640]: Runtime Installer end with exit code 6

                  Apr  6 08:09:36 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x29029].com.adobe.air.Installer[640]): Job appears to have crashed: Bus error

                  Apr  6 08:09:36 Administrators-Mac-Pro ReportCrash[654]: Saved crash report for Adobe AIR Installer[640] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-080936_Administrators-Mac-Pro.crash

                  Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Commandline is: -psn_0_241723

                  Apr  6 08:49:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Apr  6 08:50:10 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[1065]: Runtime Installer end with exit code 6

                  Apr  6 08:50:13 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x3b03b].com.adobe.air.Installer[1065]): Job appears to have crashed: Bus error

                  Apr  6 08:50:13 Administrators-Mac-Pro ReportCrash[1074]: Saved crash report for Adobe AIR Installer[1065] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-085013_Administrators-Mac-Pro.crash

                  Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Commandline is: -psn_0_303178

                  Apr  6 09:05:03 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Installed runtime (1.5.3.9120) located at /Library/Frameworks/Adobe AIR.framework

                  Apr  6 09:05:51 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3955]: Runtime Installer end with exit code 6

                  Apr  6 09:05:54 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x4a04a].com.adobe.air.Installer[3955]): Exited: Killed

                  Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Runtime Installer begin with version 3.2.0.2070 on Mac OS 10.6.8 x86

                  Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Commandline is: -psn_0_335954

                  Apr  6 09:10:31 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: No installed runtime detected

                  Apr  6 09:12:38 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4034]: Runtime Installer end with exit code 6

                  Apr  6 09:12:42 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x52052].com.adobe.air.Installer[4034]): Job appears to have crashed: Bus error

                  Apr  6 09:12:42 Administrators-Mac-Pro ReportCrash[4073]: Saved crash report for Adobe AIR Installer[4034] version 3.2 (3.2.0.2070) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091242_Administrators-Mac-Pro.crash

                  Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Commandline is: -psn_0_385118

                  Apr  6 09:13:06 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: No installed runtime detected

                  Apr  6 09:15:20 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[4102]: Runtime Installer end with exit code 6

                  Apr  6 09:15:21 Administrators-Mac-Pro com.apple.launchd.peruser.502[204] ([0x0-0x5e05e].com.adobe.air.Installer[4102]): Job appears to have crashed: Bus error

                  Apr  6 09:15:21 Administrators-Mac-Pro ReportCrash[4130]: Saved crash report for Adobe AIR Installer[4102] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091521_Administrators-Mac-Pro.crash

                  Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Commandline is: -psn_0_131104

                  Apr  6 09:18:21 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: No installed runtime detected

                  Apr  6 09:18:42 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[449]: Runtime Installer end with exit code 6

                  Apr  6 09:18:45 Administrators-Mac-Pro com.apple.launchd.peruser.502[205] ([0x0-0x20020].com.adobe.air.Installer[449]): Job appears to have crashed: Bus error

                  Apr  6 09:18:46 Administrators-Mac-Pro ReportCrash[460]: Saved crash report for Adobe AIR Installer[449] version 3.1 (3.1.0.4880) to /Users/color1/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-04-06-091846_Administrators-Mac-Pro.crash

                  Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.6.8 x86

                  Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: Commandline is: -psn_0_167977

                  Apr  6 09:19:40 Administrators-Mac-Pro /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[500]: No installed runtime detected

                   

                   

                   

                  Any help to resolve this is greatly appreciated.

                   

                  Best,

                  James Wicks

                  • 6. Re: Installer failed to initialize
                    Jeff A Wright Employee Hosts

                    James are you saying that you also have the Adobe Support Advisor crashing on launch?  If you have tried the steps listed then I would recommend contacting our support team directly.  They can provide better assistance for this issue since the Adobe Support Advisor is not functioning.

                    • 7. Re: Installer failed to initialize
                      James Wicks Community Member

                      Jeff,

                      I am as up to date on all things technical as I can be, but I admit I have no idea what the Adobe Support Advisor is.

                      I am simply trying to install Air because some of my programs need it.

                       

                      If this issue is beyond the forum, can you provide an email or contact info for your support team?

                       

                      Thanks, James Wicks

                      • 8. Re: Installer failed to initialize
                        Jeff A Wright Employee Hosts

                        James please see my previous postings in this message thread which have links for possibly solving this issue as well as links to support if that fails.  In case you are reviewing this through e-mail only you can use the following link to access the message thread in your web browser - http://forums.adobe.com/message/4318025#4318025.

                        • 9. Re: Installer failed to initialize
                          James Wicks Community Member

                          Thank you for your guidance, Jeff.

                          I will contact support.

                           

                          Best, James Wicks

                          • 10. Re: Installer failed to initialize
                            Rich Murphy Community Member

                            Haven't had any luck getting to a chat session. The closest page I have found (after much hunting around) is http://www.adobe.com/support/chat/ivrchat.html but there is not button or anything else that will initiate chat. I have turned off cookie blocking, javascript is active and am not blocking popups. Have tried this page in Safari and Firefox.

                            • 11. Re: Installer failed to initialize
                              Jeff A Wright Employee Hosts

                              Rich I duplicated your difficulties with Safari 5.1.5.  I was able to get both pages to work properly in Firefox 11 and Chrome 18.0.1025.142 beta.  I was also prompted to update my Chrome so I will try the update with Chrome and then try again.  In the meantime you might want to check your Firefox version and possibly download and try Chrome.

                              • 12. Re: Installer failed to initialize
                                Jeff A Wright Employee Hosts

                                Both pages work fine under Chrome 18.0.1025.151 beta as well. So looks like the difficulties are limited to Safari.

                                • 13. Re: Installer failed to initialize
                                  Manish-Sharma Employee Hosts

                                  1)  Run this command :-

                                   

                                  cd /Library/Frameworks in terminal followed by

                                   

                                  sudo rm -R ./Adobe\ AIR.framework

                                   

                                  2) Copy the content of teh DVD on teh desktop

                                   

                                  3) Control+click on the setup file of PSE , go to "show package content"--->look for the unix exec file for the "setup" and then double click on it, the installation will start in the terminal.

                                   

                                  check if that goes through

                                  • 14. Re: Installer failed to initialize
                                    Rich Murphy Community Member

                                    Sorry, Manish_1988, that produced the same failed result.

                                    After a chat session with Adobe, I was referred to main tech support. Spent an hour or so on phone with tech support with no resolution, yet. Going to upload some log files to them now so they can look at them.

                                    • 15. Re: Installer failed to initialize
                                      Manish-Sharma Employee Hosts

                                      What crash log have you provided???

                                       

                                      can you paste them on pastebin.com  and provide the link here.

                                      • 16. Re: Installer failed to initialize
                                        Rich Murphy Community Member

                                        I am sending the Adobe Support Advisor crash log and PDApp.log

                                         

                                        The failures in the PDApp.log are:

                                        [FATAL] PIM - Error Failed to mount the package dmg.

                                        [FATAL] PIM - Error Failed to extract assets...

                                        [FATAL] Setup - Error installing core /Volumes/Photoshop Elements 9/Adobe Photoshop Elements 9/packages/core/PDApp.pimx package. pim_installPackage returned -8

                                        [FATAL] Setup - Error installing Packages.

                                        but it seems to exit gracefully:

                                        Setup - Exiting Installer with Code: 0

                                        • 17. Re: Installer failed to initialize
                                          Manish-Sharma Employee Hosts

                                          OK...

                                           

                                          1) Uninstall Adobe Air ....

                                           

                                          2) delete com.adobe.air.installer file

                                           

                                          3) Enable root user on your mac

                                           

                                          4) then go to get.adobe.com/air/ and install the latest verison of the adobe air

                                           

                                          then run this script http://dl.dropbox.com/u/16243351/AIR%20Install%20Repair.zip  ,

                                           

                                          then check . installing the PSE 9.

                                          • 18. Re: Installer failed to initialize
                                            Rich Murphy Community Member

                                            Problem finally resolved. Tech support had me delete 4 or 5 folders in various locations (mostly in Library/Application support/Adobe) such as: caps, Adobe PCD (can't remember the others). We'll never know which one it was that had the corrupted data.

                                            • 19. Re: Installer failed to initialize
                                              Jeff A Wright Employee Hosts

                                              Excellent Rich!  Was our support team also able to assist with getting the Adobe Support Advisor to function?  Just curious because if you have future issues we could have utilized the Adobe Support Advisor to review your log files.

                                              • 20. Re: Installer failed to initialize
                                                Rich Murphy Community Member

                                                Adobe Support Advisor still crashes. We only worked on the cheif complaint - getting PSE9 installed. I'm not sure that I have the energy to go through another hour or two with tech support right now.

                                                 

                                                By the way, I also had trouble accessing the support portal (got error messages) and even when I did get in, I got an error when trying to send my report with attachment. Work around: logged in as root user.

                                                 

                                                Also, when searching knowledge base for specific errors in PDApp.log, I got plenty of results but none were in english. Think Adobe has quirks in their system?

                                                • 21. Re: Installer failed to initialize
                                                  Jeff A Wright Employee Hosts

                                                  I understand Rich I only inquired because the Adobe Support Advisor would have allowed me to review your log files.  I haven't seen any reports of any issues with our servers since Friday morning.  It might possibly be browser related.  I would just keep in mind that you were having difficulties with the Adobe Support Advisor in case you run into future difficulties.