10 Replies Latest reply: Apr 9, 2012 5:55 PM by pwillener RSS

    Installation program of adobe flash player on windows 7 - General Installation Error

    helloflash123 Community Member

      I cannot install flash player on a machine (running on windows 7 - 64 bits)


      This is the error message that I get when progress bar reaches 50%: General Installation Error


      Machine Details :

      OS: Windows 7 64 bit


      Tried installing the 64 bit version of flash player" install_flash_player_11_plugin_64bit.exe"  - Same problem


      Tried uninstalling (based on this: http://forums.adobe.com/message/4041846#4041846) - Can't run uninstaller, not able to start the uninstaller software (It gives a blank error message pop window).


      Tried running the exe file as "Run as admin" - Still same problem



      Based on this: http://forums.adobe.com/message/4241994


      I deleted flash folder from both locations:

      C:\Windows\system32\Macromed\Flash\ (DELETED "Flash" folder)

      C:\Windows\SysWOW64\ Macromed\Flash\ (DELETED "Flash" folder)


      Still same problem


      Please advise.