0 Replies Latest reply: Apr 6, 2012 8:45 PM by Pixelhopper RSS

    Install error

    Pixelhopper

      I installed/updated on PC to muse 7. Put in my adobe id, but it gives "encountered error" message and asks if I want to try again. Doesn't allow log in, same error  message. Have projects I need to work on.

       

      Have not yet tried on Mac, don't want to case it locks me out there too.

       

      I uninstalled, reinstalled muse and adobe air thru PC uninstaller.

       

      Anyone have ideas on what to do?

       

      Adobe ID works since I am logged in here using it.

       

      Thanks