30 Replies Latest reply: Sep 19, 2012 1:40 PM by station_two RSS

    New Canon 5D MkIII

    eyeLINEphotography Community Member

      I have just downloaded  RAW 6.7 and PS5 will now see and open my files.

       

      BUT LR3 will not

       

      Any suggestions or do I just have to wait and not use LR3 until a version for that arrives.

       

      I am running these on an iMac (1 yr old) The computer also does not have a RAW  update for this camera.

       

      Regards

       

      Des

        • 1. Re: New Canon 5D MkIII
          JimHess CommunityMVP

          Lightroom 3 is now officially out of production and is no longer officially supported by Adobe. That means that if it will not open your raw files it never will. You have two choices, basically. You can upgrade to Lightroom 4, or you can use the latest DNG converter to create digital negative copies of your raw images. Those DNG files will be usable in Lightroom 3.

          • 2. Re: New Canon 5D MkIII
            eyeLINEphotography Community Member

            But from what I read LR4 does not have Raw 6.7. When LR4 was released RAW 6.7 was released for CS5. I cannot find any mention of 6.7 for Lightroom anyway.

            • 3. Re: New Canon 5D MkIII
              JimHess CommunityMVP

              Lightroom does NOT use the Camera Raw plug-in. All of that technology is built into the Lightroom program. The only way you get added support for additional cameras in Lightroom is to download the Lightroom updates that are made available. Lightroom 3.6 is the last version of the 3.x series, and it will be necessary for you to purchase a paid upgrade to get any additional support.  And it may take an additional update or two before your camera is supported.

              • 4. Re: New Canon 5D MkIII
                eyeLINEphotography Community Member

                I have just had this reply from Adobe to the question "Just purchased the new Canon 5D MkIII But Lightroom 3 does not support the RAW file format. CS5 has a release which will open them there. Have you any idea when LR3 will have its update?"

                Adobe Photoshop Lightroom Very soon. In the meantime, Download the DNG Converter 6.7 here:http://labs.adobe.com/downloads/cameraraw6-7.html

                • 5. Re: New Canon 5D MkIII
                  JimHess CommunityMVP

                  But Photoshop CS5 is still the current official release of that product. Lightroom 4 has been released. Lightroom 3 is no longer a product that Adobe is working on as far as I am aware. You can wait, and hope, and beg. You "might" get something in the form of an update, but I seriously doubt that will ever happen. As far as Adobe is concerned, Lightroom 3 is obsolete. Adobe has moved on, and I suspect that is just what you're going to have to do too.

                  • 6. Re: New Canon 5D MkIII
                    Jeff Schewe Community Member

                    JimHess wrote:

                     

                    Lightroom 3 is no longer a product that Adobe is working on as far as I am aware.

                     

                    That's basically correct however, both ACR and LR have to stay in step, so, I would expect to see a LR 3.7 when ACR 6.7 is released in final form.The same thing happened when the final version of LR 2 was updated to match the final version of ACR for CS4. Both .7 versions as I recall.

                    • 7. Re: New Canon 5D MkIII
                      Tom Hogarty Adobe Employee

                      Lightroom 3.6 is the last update available for Lightroom 3.  Going forward, new camera support will only be added to Lightroom "4.x" releases.

                       

                      Regards,

                      Tom Hogarty

                      • 8. Re: New Canon 5D MkIII
                        Jeff Schewe Community Member

                        I stand corrected...sorry I misspoke.

                        • 9. Re: New Canon 5D MkIII
                          everywhere.101 Community Member

                          So, now that we know LR4.x  Do we know when?  Nothing like spending $3500 and having no place to go for your work flow...

                          • 10. Re: New Canon 5D MkIII
                            Jeff Schewe Community Member

                            If you download the DNG 6.7 Converter beta, you'll be able to convert the 5DMIII files to DNG and use in the current LR/ACR versions.

                            • 11. Re: New Canon 5D MkIII
                              Ian Lyons CommunityMVP

                              Lightroom 4.1 RC1 will allow you to open and edit Canon 5D MkIII images without conversion to DNG. It can be downloaded from http://labs.adobe.com/technologies/lightroom4-1/

                              • 12. Re: New Canon 5D MkIII
                                eyeLINEphotography Community Member

                                I understand that 4 will open my files and thanks.

                                 

                                However having only bought LR3 about 2 weeks before LR4 came out I am as you might understand somewhat annoyed that Apple would totally abandon  LR3 within minutes of LR4 launch as has been implied here.

                                AND it will cost me another £50 to upgrade to LR4

                                • 13. Re: New Canon 5D MkIII
                                  ssprengel CommunityMVP

                                  Adobe not Apple, and if you bought from Adobe, not eBay or somewhere like that, you can try calling Customer Service and see if they will give you LR4 for free.  I think others have said they did this.

                                  • 14. Re: New Canon 5D MkIII
                                    shutterbugzz Community Member

                                    Yes they will send you the latest upgrade if you just purchased it and it came out a few weeks later... I had the whole CS5 Creative Suite Master collection and they came out with the 5.5 and sent me the entire new program... They are very generous that way, you just need to ask!  And as far as the software not working, I too have the 5D Mkiii and it is frustrating, but Canon (or the camera manufacture) is the one that changes things and Adobe has to try and keep up!  A lot of new cameras hit the market in the last month or so, as did their new software, and they are working on CS6...  Kudos to the developers to getting fixes out this fast!   Thanks Adobe:-}

                                    • 15. Re: New Canon 5D MkIII
                                      eyeLINEphotography Community Member

                                      Thanks for that information Shutterbugzz but who do I write to. All the connections where i try to write to them seem to either lead to a 'paid' help or want order numbers. I bought my copy throught Amazon. Evry which way i went to try and put my original question also ran into the same problem

                                      Any help would be appreciated.

                                      • 16. Re: New Canon 5D MkIII
                                        ssprengel CommunityMVP

                                        While “Amazon” may be an Adobe reseller, other retailers on that are part of the Amazon Marketplace are not legit Adobe resellers.  When you say you purchased via Amazon, which “Amazon” was it?

                                        • 17. Re: New Canon 5D MkIII
                                          eyeLINEphotography Community Member

                                          Amazon EU itself.

                                          • 18. Re: New Canon 5D MkIII
                                            ssprengel CommunityMVP

                                            You might try a customer service chat or phone number, if such a thing exists in the Euro version of Adobe’s website.    Assuming Amazon EU is a legit Adobe reseller, then Adobe should be able to find records of the order that’s been transmitted to them along with the serial number information.

                                            • 19. Re: New Canon 5D MkIII
                                              Timothy Haines Community Member

                                              Well we do have one other option. That is, we can just not use Lightroom anymore, be as loyal to Adobe as Adobe is to their customers, and focus our workflow on Aperture instead of Lightroom.  There's an option!  If Photoshop can open 5D Mk III files, and DNG Converter can open Mk III files, there is no reason why Lightroom 3 cannot.  This is a dirty tactic to force people to upgrade. I'm highly disappointed in Adobe over this.  Frankly I can't believe there aren't more peopel in an uproar over this injustice.

                                              • 20. Re: New Canon 5D MkIII
                                                areohbee Community Member

                                                My guess: It's just not worth it to them (Adobe) to continue supporting new cameras in legacy versions of Lightroom. But, I could be wrong...

                                                 

                                                I mean: switch to Aperture if you prefer it, or you really believe in your cause..., but to me it would be like cutting off my nose to spite my face - YMMV.

                                                 

                                                Reminder: Lr4 is a $79 upgrade, not $790.

                                                 

                                                Cheers,

                                                Rob

                                                • 21. Re: New Canon 5D MkIII
                                                  Jeff Schewe Community Member

                                                  Timothy Haines wrote:

                                                   

                                                  This is a dirty tactic to force people to upgrade. I'm highly disappointed in Adobe over this.  Frankly I can't believe there aren't more peopel in an uproar over this injustice.

                                                   

                                                  The reality is that camera support has to be added, it doesn't just fall from the sky. It's Adobe's policy to offer free updates to currently shipping products. When the 5D MIII came out, Adobe had released Lightroom 4 and 3.x was end of lifed. Could they upgrade 3.x for new cameras? Sure, but it's not a simple thing to ask...it would require having two code branches alive and active at once, one for 3.x and one for 4.x. Adobe made the policy decision that's a waste of dev resources...

                                                   

                                                  If you want to use a 5D MIII in Lightroom 3.x, you can...Adobe offers the free DNG Converter which can create DNGs that are compatible all the way back to ACR 2.4 in Photoshop CS and Lightroom 1.

                                                   

                                                  The other part of this story you don't seem to grasp is who is really at fault here? Adobe for not providing backwards compatibility to old versions of software or the camera companies that refuse to ahere to any raw file format standards...if they adopted a standard file format such as DNG, new cameras would automatically be suppored by older software...to want to complain? Go complain to the camera companies...

                                                  • 22. Re: New Canon 5D MkIII
                                                    areohbee Community Member

                                                    Jeff Schewe wrote:

                                                     

                                                    ...it would require having two code branches alive and active at once, one for 3.x and one for 4.x. Adobe made the policy decision that's a waste of dev resources...

                                                     

                                                    If I were a member of the Lightroom development team, I would be ecstatic about this decision. I hate having to maintain mutiple code branches just so a relatively few users can avoid a relatively small upgrade fee.

                                                     

                                                    Come on people! - Lr4/PV2012 is the cat's meow... - why in the world would you want a spankin' new camera and then use inferior software to process the raws from it - I just don't get it...

                                                    • 23. Re: New Canon 5D MkIII
                                                      ssprengel CommunityMVP

                                                      Does Apple Aperture only come in one version, or are all version upgrades free, or does the very first version of Aperture support the 5D.3 perhaps because the support is built in to the OS instead of a particular product, or why is Apple’s upgrade and camera support policy preferable to Adobe’s?

                                                      • 24. Re: New Canon 5D MkIII
                                                        eyeLINEphotography Community Member

                                                        Quote "Does Apple Aperture only come in one version, or are all version upgrades free, or does the very first version of Aperture support the 5D.3 perhaps because the support is built in to the OS instead of a particular product, or why is Apple’s upgrade and camera support policy preferable to Adobe’s?"

                                                         

                                                        I have only used Mac's for about 2 years. I bought Aperture 3 so I presume at one point there was a 1 and 2. So far any updates have been free. Apple also alows you to put the same programme (for free) onto another machine registered to you once you have purchased it on one machine. If there are plans for Aperure 4 then I haven't read any on the rumour market.

                                                         

                                                        I have had the updates for 5D3 from Apple for the OS and for Aperture separately.

                                                         

                                                        I finally gave in and Purchased LR4

                                                         

                                                        Today i loaded Canons EOS Utility for the camera. Then I did an expeiment. I connected Laptop and Camera using the USB. I fired off a load of shots both remotely and using the camera trigger and recorded all onto the hard drive using EOS Utility.

                                                        The I set Aperture to Tethered and shot and saved some frames.

                                                        Then I set up LR4 and set it to remote capture ..........  and nothing happens. The Remote / Tethered bar comes up, says the Camera is present - hit the trigger and .... keeps saying BUSY and will not take a picture. LR3 would not remote take pictures either if tethered to to my 1DsMkII with USB, it would only work with Firewire.

                                                        • 25. Re: New Canon 5D MkIII
                                                          areohbee Community Member

                                                          eyeLINEphotography wrote:

                                                           

                                                          I bought Aperture 3 so I presume at one point there was a 1 and 2. So far any updates have been free.

                                                           

                                                          I'm "sure" *major* upgrades of Aperture are not free - I think that was ssprengel's point.

                                                           

                                                           

                                                          eyeLINEphotography wrote:

                                                           

                                                          I finally gave in and Purchased LR4

                                                           

                                                          Why? Which one do you use for raw conversion and editing?? (both???)

                                                           

                                                           

                                                          Cheers,

                                                          Rob

                                                          • 26. Re: New Canon 5D MkIII
                                                            eyeLINEphotography Community Member

                                                            LR4 as I had been using it since LR1 on a windows machine and was well used to the way it works.

                                                            So why did i buy Aperture? Because it had a feature that the version of LR I had didn't have, but now I would say LR4 is way out in front.

                                                            • 27. Re: New Canon 5D MkIII
                                                              areohbee Community Member

                                                              eyeLINEphotography wrote:

                                                               

                                                              So why did i buy Aperture? Because it had a feature that the version of LR I had didn't have, but now I would say LR4 is way out in front.

                                                               

                                                              Please forgive if I'm prying, but would you mind sharing which feature, and in what way you consider Lr4 out in front now?

                                                               

                                                              Thx,

                                                              R

                                                              • 28. Re: New Canon 5D MkIII
                                                                Mirrabooka Community Member

                                                                I down loade the 7.1 converter and it still cannot reconize the Raw files from my Mk III

                                                                • 29. Re: New Canon 5D MkIII
                                                                  ssprengel CommunityMVP

                                                                  ACR 7.1 does work with 5D.3 files, so something is either wrong with the files, or you’re not actually using the ACR 7.1 that you downloaded and should have installed.  ACR 7.1 only works with CS6.

                                                                   

                                                                  In PS, if you do Help / About Plug-in… / Camera Raw… what version does it report, and do you see more than one entry for Camera Raw?

                                                                  • 30. Re: New Canon 5D MkIII
                                                                    station_two Community Member

                                                                    The Adobe DNG Converter is a stand-alone application.  Version 7.1 does support that camera.  What you need to do is launch the Adobe DNG Converter 7.1 and, from within that application, point it to a folder containing your raw files.

                                                                     

                                                                    Plaese note that it works on folders only, not on individual files.

                                                                     

                                                                    Within the Adobe DNG Converter 7.1 just select the FOLDER where the files reside and click Convert (or whatever the interface says at that point).

                                                                     

                                                                     

                                                                     

                                                                    .

                                                                    EDITED typos

                                                                     

                                                                    Message was edited by: station_two