I'm using Premiere Elements 10.0 and an am having a lot of trouble. On a simple project (just half a dozen video clips with audio and some DVD menu stuff) I din't have much trouble. However my bigger project (which is the reason I bought PRE10) isn't working well at all. My pc specs are at the bottom of the post.
Issue 1. about a third of the time, when starting PRE10, the opening welcome screen comes up, I hit 'Open Project', it start to load, then gets an error. With this error I also get an entry in windows event viewer, application log of: Faulting application adobe premiere elements.exe, version 10.0.0.0, faulting module gdiplus.dll, version 5.2.6002.22509, fault address 0x0000f47d.
If I get past that bug, the PRE sometimes just freezes up (a couple times with the audio track still playing, but otherwise frozen).
After many frustrating hours, I think I'm close to having my project complete, and now PRE won't render and create a file. I've tried just a short snippet, or the entire thing - either way it renders for a while (just a few minutes), then gives the subject line error message - "Unknown error" isn't very helpful! Once, after getting this error an I let it sit there a whle, it then gave the same gdipluss.dll fault that I typically see on startup.
I'd love to have all of these issues solved, but I most important thing is being about to get some sort of output! I've tried a variety of output format, all do the same thing (mpeg2, avchd, dvd, hdtv, etc.)
- video format is AVCHD (m2ts) coming from a Panasonic HDC-TM90.
- mostly a single video track with audio, sometimes a second video track layered on top
- narration track in .wav format
- soundtrack in .wav format
- roughly 30 minutes long
- video files are coming off of the external usb 500GB drive
- I've played with setting the rendering location to the mostly empty E: drive or the mostly full C: drive - no difference
- I see from other posts about crashes that a key question is what is the project format set to. How do I tell?? I chose that a month back (been working on this off and on for a while...) and I don't remember, and don't see how to check the current settings.
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.111025-1629)
Language: English (Regional Setting: English)
System Manufacturer: PCCHIPS
System Model: P53G
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
Memory: 2046MB RAM
Page File: 1819MB used, 2123MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Card name: ATI Radeon HD 3800 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x9505)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9505&SUBSYS_E6301002&REV_00
Display Memory: 512.0 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor: SyncMaster P2350/P2350G,SyncMaster Magic P2350G(Digital)
Monitor Max Res: 1920,1080
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.7236 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/25/2011 20:04:50, 304128 bytes
Free Space: 52.0 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD2500JS-60MHB5 WD-WCANKM19329410.02E04
Free Space: 147.8 GB
Total Space: 152.6 GB
File System: NTFS
Free Space: 32.2 GB
Total Space: 476.8 GB
File System: FAT32
Model: WD 5000AAJ External USB Device