Premiere crashing. Using Blackmagic Intensity P... |Adobe Community

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40. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 16, 2012 6:44 AM (in response to creazer)

However, the machine seems to be running ok, and I will be exporting some sequences overnight and hopefully that goes well.
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41. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

JEShort01 Mar 16, 2012 8:23 AM (in response to creazer)

Saad,

3rd strike, your system builder is OUT!

Kingston has a web site too that informs users and system builders what RAM that they sell that will work properly in your ASRock X79 Extreme 4 motherboard:
http://www.kingston.com/us/memory/search?DeviceType=7&Mfr=ASR&Line=Motherboard&Model=75151

And no, the RAM that you are running now is not on their list either.

Don't you know when to give up listening to someone taking you money and selling you the wrong thing time after time!

Premiere Pro CS5 / CS5.5 are extremely taxing on a system; this is good, it allows us to do amazing things with complex codecs now. I assure you though, simpily running a memory test on new RAM is not any kind of assurance that this will be a useful and stable system with Adobe.

Jim
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42. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 16, 2012 9:06 AM (in response to JEShort01)

Thank you Jim.

Someone I shouldn't have listened to. I really appreciate all your help. I'm taking it to someone who I'm pretty sure knows what they're doing, however, I'm getting them to follow the suggestions on this forum.
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43. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 16, 2012 8:20 PM (in response to JEShort01)

Hey Jim,

I'm purchasing this RAM...

RipjawsZ ] F3-17000CL9Q-16GBZH (4Gx4)
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44. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 16, 2012 8:21 PM (in response to creazer)

I'm doing it myself
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45. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 16, 2012 8:22 PM (in response to creazer)

By the way, would that be good considering the other hardware I have? I hope I'm not asking for too much... :-)
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46. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

JEShort01 Mar 16, 2012 9:54 PM (in response to creazer)

Saad,

You have a strong system; I would suggest the following RAM as a good balance for the other components:
F3-12800CL10Q-32GBZL (8Gx4)

This 32GB kit is selling for under $300 at Newegg as we speak.

I also like the lower voltage (1.5 vs 1.65 of the one you selected).

Regards,

Jim
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47. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 19, 2012 7:22 PM (in response to creazer)

Hi Jim,
I've ordered the 32GB RAM as you suggested. Do you think my computer not restarting problem is related to my RAM or could it be something else?

RAM is expected to arrive sometime next week!
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48. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

JEShort01 Mar 19, 2012 7:32 PM (in response to creazer)

I don't know, but you will know for sure in a few days!

Jim
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49. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 22, 2012 4:44 PM (in response to creazer)

Hey Jim..

model... Corsair CMZ32GX3M4X1600C10

I've changed the model of the RAM because the computer company didn't have any of the original 32GB I ordered in stock... F3-12800CL10Q-32GBZL (8Gx4)

I hope this is ok.

Also, my Premiere has been crashing every now and then. Would that be related to the RAM?
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50. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

JEShort01 Mar 22, 2012 5:49 PM (in response to creazer)

I hope that the new RAM fixes all your troubles! Why not just wait to troubleshoot any crash issues after putting in the new RAM?

The Win7 event log can sometimes hold troubleshooting clues regarding some types of crashes. Another possibility would be to check ASRock's forum (assuming they have one) for more information regarding your particular motherboard model.

Good luck!

Jim
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51. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Mar 22, 2012 9:26 PM (in response to JEShort01)

Thank you Jim,

So the new Ram the Corsair I'm getting is fine?
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52. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

JEShort01 Mar 23, 2012 3:17 AM (in response to creazer)

All I can say is Corsair seems to say so; the RAM you will be trying next is on Corsair's supported list. I would be a fool to suggest that RAM will be your answer. I am trying to be helpful in continuing to try and get some "approved" RAM in your box for the first time.

Others may have something to say here, but there are MANY hardware, firmware, driver, software, and settings in a PC and your long journey of crashes will not be over until it is over.

Jim
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53. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer Apr 9, 2012 5:33 PM (in response to creazer)

hi. Ok. I've installed the RAM that I was talking about. It showed the BSOD twice but now, I've been working on it for two weeks with no BSOD. However, sometimes when I turn it off, I have problems turning it back on and sometimes it has problems restarting. I need to unplug the machine from power for 10 seconds before turning it back on. Does this sound familiar to anyone?

Here are some crash reports just before I changed the RAM.

I would like to give you the latest crash report, but I'm waiting for my IT guy to come in and give that to me.
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54. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer May 14, 2012 11:07 PM (in response to Harm Millaard)

Hey Harm. I have since got a new IT guy and you were right. The trouble was with the power supply and the hard drives!
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55. Re: Premiere crashing. Using Blackmagic Intensity Pro HDV sequence

creazer May 14, 2012 11:11 PM (in response to Harm Millaard)

Do I will now be purchasing solid state drives for my C drive. I will also be geting a dedicated raid controller.
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