9 Replies Latest reply: Apr 16, 2012 5:39 PM by Pattie F RSS

    CS6 Beta questions: skin tones, camera calibration in Camera RAW

    mikeyedward Community Member

      While this is supposed to be a fully functional version, I am missing the Patch and Move content aware tools, the Skin Tones function does not work, there is no camera calibration except for Adobe Standard available under Camera RAW 7.0 and none of the links uder "Help" work.  When I try to look for updates I am assured that I have the latest version.  Does this sound right to you?  Am I just not looking in the right places for these features or are they indeed not available in Beta, in which case it is of course impossible to try them out.

        • 1. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
          Pattie F Adobe Employee

          Hi Mikey-

           

          There is only one version of the Photoshop CS6 beta, so if you are missing something, we can help you figure it out.

          The patch and content aware move tool are hidden underneath the healing brush tools. If you click and hold on those, you will see the other tools below.  If this does not fix your issue, please see ideas below:

           

          Can you clarify what system you are working on (Mac or PC) and what OS?

          What video board and driver are you using?

          Please copy and paste your system information from photoshop HELP>SYSTEM INFO into a reply on this thread.

           

          In the meantime, take a look at this FAQ about what is not supported in XP, what video cards are supported, and how to troubleshoot GPU issues. It is very informative.

          What features use the GPU and how do I troubleshoot GPU issues?

           

          Thanks,

          Pattie

          • 2. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
            Noel Carboni Community Member

            mikeyedward wrote:

             

            none of the links uder "Help" work.

             

            Pattie neglected to say that this one thing is the same for everyone - they just haven't got the help files done and online yet.

             

            -Noel

            • 3. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
              Pattie F Adobe Employee

              Thanks Noel. Sorry to have skipped the answer on this. The help files are being worked on as we speak and were not intended to be complete for the beta release. Sorry there was not a proper message to indicate that they were not available. They will be available for the final release.

               

               

              Thanks,

              Pattie

              • 4. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
                mikeyedward Community Member

                Thanks very much, Pattie.  I was not holding down the Healing brush.  That all works fine now.  However, what about camera profiles for camera calibration in Camera Raw 7.0 and why don't the skin tones work?  I am using a reasonably new HP laptop with plenty of horsepower and Windows 7.  Here is my system info.  Can you help further?

                 

                Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
                Operating System: Windows 7 64-bit
                Version: 6.1 Service Pack 1
                System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
                Physical processor count: 4
                Logical processor count: 8
                Processor speed: 1995 MHz
                Built-in memory: 4044 MB
                Free memory: 853 MB
                Memory available to Photoshop: 3447 MB
                Memory used by Photoshop: 60 %
                Image tile size: 128K
                Image cache levels: 4
                OpenGL Drawing: Enabled.
                OpenGL Drawing Mode: Advanced
                OpenGL Allow Normal Mode: True.
                OpenGL Allow Advanced Mode: True.
                OpenGL Allow Old GPUs: Not Detected.
                Video Card Vendor: ATI Technologies Inc.
                Video Card Renderer: Radeon (TM) HD 6770M       
                Display: 1
                Display Bounds:=  top: 0, left: 0, bottom: 1024, right: 1280
                Video Card Number: 2
                Video Card: Radeon (TM) HD 6770M       
                OpenCL Unavailable
                Driver Version: 8.830.6.2000
                Driver Date: 20110412000000.000000-000
                Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
                Video Mode:
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                Video Card Memory: 1024 MB
                Video Rect Texture Size: 16384
                Video Card Number: 1
                Video Card: Mobile Intel(R) HD Graphics
                OpenCL Unavailable
                Driver Version: 8.830.6.2000
                Driver Date: 20110412000000.000000-000
                Video Card Driver: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
                Video Mode: 1280 x 1024 x 4294967296 colors
                Video Card Caption: Mobile Intel(R) HD Graphics
                Video Card Memory: 1024 MB
                Video Rect Texture Size: 16384
                Serial number: Tryout Version
                Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
                Temporary file path: C:\Users\Michael\AppData\Local\Temp\
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                • 5. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
                  Pattie F Adobe Employee

                  OK Mikey, we're making progress here!  I'll take a look at the sytstem info and get the bridge folks involved to see if we can figure it out.

                  When you say the skin tones function does not work, what do you exactly mean? Are you using select color range, or another feature? Can you give me the steps you took, what you expected, and what happened?  Same for camera calibration.

                   

                  Thanks-

                  Pattie

                  • 6. Re: I have just downloaded what is supposed to be the latest version of the CS6 Beta.
                    Noel Carboni Community Member

                    I see two GPUs there and an out-of-date ATI display driver.

                     

                    -Noel

                    • 7. Re: CS6 Beta questions: skin tones, camera calibration in Camera RAW
                      Pattie F Adobe Employee

                      Good Call Noel-


                      Mikey,

                       

                      Please go to the manufacturer's website to ensure you get the most up to date  video driver first. Also, you can check if your computer has some sort of control panel for the 2 video boards like the software for nVidia boards do to select which video board to use in certain cases. My laptop has global presets and preferred graphics processor settings for programs like photoshop. I can designate the non-Intel one for photoshop.

                       

                      Pattie

                      • 8. Re: CS6 Beta questions: skin tones, camera calibration in Camera RAW
                        mikeyedward Community Member

                        My video boards are working just fine and the drivers are, and were, up to date according to the HP website.  I'm okay with RAW 7.0 and Help issues, but I still don't understand the Skin Tones function.  I am using Select, Color Range, Skin Tones, Detect Faces on a portrrait of a young girl.  What is this function supposed to do and how do I find out how to use it?  I have got it to respond and highlight areas in the girl's face, but what next?  I was hoping that it would automatically offer me different skin tones to use on portraits.  Is that what is supposed to happen?  I'm having a bit of trouble using this function.

                        • 9. Re: CS6 Beta questions: skin tones, camera calibration in Camera RAW
                          Pattie F Adobe Employee

                          This is used to help select the skin tones on a person in a photo. The program knows the colors that usually appear for many different skin tones and tries to select them. Once you select them, you can refine your selection and use it as a mask or as a selection to make changes.  There are many videos on you tube regarding color range to get you familiar with the feature. Skin tone selection is just a update but the concept is the same.

                           

                          Pattie

                           

                           

                          Skin-tone selection and face-detection

                          Choose Select > Color Range. Then, from the top pop-up menu in the Color Range dialog box, choose Skin Tones to easily isolate those tones. To reduce the resulting selection to faces in the image, select Detect Faces.

                          Or, start off by selecting only faces: Choose Sampled Colors from the top pop-up menu, and then select Localized Color Clusters and Detect Faces. This approach lets you use the eyedropper samplers to refine the selection.

                          Note: To create a selection that preserves skin tones while you adjust the color of everything else, select Invert below the eyedropper samplers.