we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition

[johnstaaahh]

below this error message it says: "our servers are currently offline for scheduled maintenance. we appolagise for the delay. please try again later". i have tried it a few times over about 45 minutes. does it actually take a really long time or is there something wrong with my computer. running windows 7 with pretty good internet speed. please help

[johnstaaahh]

also tried to start trial in the mean time it says: "adobe cs live is currently undergoing maintenance. we apolagise for inconvenience. please try again later".

[Jeff A Wright]

Was it previuously working or has it just recently stopped working?

[acowanSF2]

I am getting this same thing, consistent with the very, very painful experience of trying to buy anything from Adobe online. In my case, it previously worked to activate Illustrator (about 2 weeks ago).

[Jeff A Wright]

AcowanSF2 you have the subscription edition of Illustrator as well?  If so are you utilizing a firewall or making modifications to your host file which might be preventing the software from checking in to make sure your subscription is still valid?

[Radny96 · Accepted solution]

I have the samething but with Adobe Story.  I belieave this might be actual maintenance but I don't know.