4 Replies Latest reply: Apr 11, 2012 1:20 AM by Arpit Kapoor RSS

    Installing CS5 trial, get error 1402; I ran the setup as administrator; Win 7, 64-bit, home computer


      I am trying to install CS5 Master Collection (trial). I receive the Exit Code 7, and the error 1402 - Could not open key. I have followed all the suggestions provided by Adobe Support, to no avail. I have run the setup as administrator with full rights. I am installing on a desktop computer, Win 7 64-bit, AMD 64 processor, 6 gigs of RAM, 274 gigs free on a SATA HD. Please help, I am tearing my hair out. I started the day with a full head of hair and am now bald.