6 Replies Latest reply: Apr 15, 2012 9:23 PM by klc8878 RSS

    I have problems downloading my ebooks please help

    klc8878

      I have been downloading my ebooks successfully through ADE all along.

       

      But two days ago, I bought a couple of books, and could not download.  When I clicked to download, I got an error msg:  "Error getting license.  SErver communication problem,  E_Adept_IO"

       

      This error msg occurred only with books from a specific ebook seller.  And only recently.  I had no problems downloading books from this site previously. 

       

      After I got the error msg, I experimented with downloading books from another ebook seller, and also from the Adobe sample libary. I was able to download all these successfuly.

       

      Does anyone know what the error message means and how to resolve this.

       

      Thanks