4 Replies Latest reply: Apr 10, 2012 11:12 AM by dromedary_press_01 RSS

    Adobe Photoshop CS5 Freezing on Eyedropper tool, please help!

    dromedary_press_01 Community Member

      Hello all! I would be so appreciative of any help I can get with this.

       

      I am working on a some graphics that need to be completed very soon, and suddenly photoshop is freezing on the eyedropper tool. I've tried force quitting, which does not work, and then restarting multipe times, but this has not worked either. Every time I reopen my file (which is an 8.5 x 11, 350 ppi,grayscale image), and try to work with the paint bucket tool, the problem persists. I'm not able to click and change the tool, use any options under file/edit/view/etc, go to another layer, click out of the window/close photoshop. I am still able to zoom in and out with keyboard short cuts, but that is about it.

       

      I am working with CS5 on a Mac OS X 10.6.8 , 2.8 GHz Quad-Core Intel Xeon procesor.

       

      Please let me know if there is any more information I can provide to help explain the problem.

       

      Thank you!