8 Replies Latest reply: Apr 11, 2012 8:16 PM by Anzo07 RSS

    Registry problems when installing Flash Player

    Anzo07 Community Member

      Hi, first of all, sorry for any misspelling, I'm Argentinian . I'm writing here because I've tried a LOT of ways and solutions to install Flash Player for IE, here some facts:

      I mostly use Google Chrome, that has the FP already installed, but i have a problem with the ActiveX control, I can install Flash player 11 for windows but Not ActiveX... i read that that's a tool for IE, so i thought i wouldn't be needing it, but when i tried to execute a program (Game Ranger) it said that i needed ActiveX control and that i didn't have it in my computer.. So i started to check for solutions, etc etc. and finally give it up because i just couldn't do it, but well now I started again because I want to know if it's something important to have..

       

      The problem when installing is this: It starts to download Flash Player.. then install it and when it's in 51% it stops and a message appears saying: registry error. this is what happens when I try to install ActiveX, not Flash Player itself because as I said earlier I can install it...

       

      All I want to know is if there's some way to allow Flash Player installation to change registry values.. because i think that's the main problem.. i think. Thank you for reading.

      Edit: Forgot to tell information about my system.

       

      OS: Windows 7 32-bits

        • 1. Re: Registry problems when installing Flash Player
          Carl E. Myers Jr. Community Member

          Windows

          1. Download the current 32 bit uninstaller  
          2. Close all browser windows and run the uninstaller 
          3. Restart Windows 
          4. Delete all remaining files and folders located in the following directories. (tip: copy and paste these paths into the path bar in a Windows Explorer window) 
            • C:\Windows\system32\Macromed\Flash 
            • %appdata%\Adobe\Flash Player 
            • %appdata%\Macromedia\Flash Player
          5. Verify that the file “FlashPlayerCPLApp.cpl” in C:\Window\system32\ has been deleted
          6. Download the current 32 bit installer

                 32 bit Flash Player for ActiveX (Internet Explorer)

            Physically disconnect from the Internet and run the downloaded installer

          • 2. Re: Registry problems when installing Flash Player
            pwillener ACP/MVPs

            Some clarification: ActiveX is part of Internet Explorer, you cannot "install" it.

             

            Flash Player is installed either

            • as an ActiveX Control (for Internet Explorer)
            • or a plugin (for other browsers, like Firefox)
            • or preinstalled in Chrome

             

            If you still have problems after following Carl's instructions above, please

            • list all files you have in C:\Windows\system32\Macromed\Flash
            • post the contents of the FlashInstall.log file in that same folder
            • 3. Re: Registry problems when installing Flash Player
              Anzo07 Community Member

              Thanks for the help, I dont have too much time now so I'll try that in a few hours, then I will tell you what happened

               

              To Pat: Thank you!! That's what I wanted to know, that i could not find in any place...
              When I finish doing what Carl suggested i will also post that information.
              Thanks a lot

              • 4. Re: Registry problems when installing Flash Player
                chris.campbell Adobe Employee

                If Carl's steps don't clear this up, you might want to give this FAQ a try in case we're dealing with a registry permission conflict:

                 

                How do I fix Windows permission problems with Flash Player?

                • 5. Re: Registry problems when installing Flash Player
                  Anzo07 Community Member

                  Tried it. Same error, which is the last one in this page: http://kb2.adobe.com/es/cps/191/tn_19166.html#main_CommonErrors

                   

                  As Pat said, here's the list all files there are in C:\Windows\system32\Macromed\Flash (after following Carl's instructions)

                   

                  Flash32_11_2_202_228.ocx

                  FlashInstall.log

                  FlashPlayerUpdateService.exe

                  FlashUtil32_11_2_202_228_ActiveX.dll

                  FlashUtil32_11_2_202_228_ActiveX.exe

                   

                  And here are the contents in the FlashInstall.log

                   

                  =O====== M/11.1.102.62 2012-04-10+00-36-47.662 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx

                  0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe

                  0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll

                  0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0009 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  0010 [I] 00000018

                  0011 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  =X====== M/11.1.102.62 2012-04-10+00-36-59.750 ========

                   

                   

                  =O====== M/11.1.102.62 2012-04-10+00-37-02.198 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx

                  0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe

                  0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll

                  0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  0010 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  0011 [I] 00000018

                  0012 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  =X====== M/11.1.102.62 2012-04-10+00-37-07.486 ========

                   

                   

                  =O====== M/11.0.1.152 2012-04-10+00-37-09.663 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\InstallFlashPlayer[11.0.1.152].exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                  0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                  0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                  0008 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                  0009 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                  0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0013 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0014 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll

                  0015 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11c_Plugin.exe

                  0016 [I] 00000017 C:\Windows\system32\Macromed\Flash

                  0017 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0018 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  =X====== M/11.0.1.152 2012-04-10+00-37-16.433 ========

                   

                   

                  =O====== M/11.1.102.62 2012-04-10+00-37-20.222 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\uninstall_flash_player_32bit (2).exe" -force 

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [W] 00001018

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [W] 00001019

                  0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                  0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                  0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                  0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                  0010 [W] 00001021

                  0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                  0013 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                  0014 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                  0015 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                  0016 [W] 00001021

                  0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0019 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                  0020 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                  0021 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0022 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0023 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0024 [W] 00001036 Software\Opera Software/Plugin Path 2

                  =X====== M/11.1.102.62 2012-04-10+00-37-23.884 ========

                   

                   

                  =O====== M/11.1.102.62 2012-04-10+00-37-24.761 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                  0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0007 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx

                  0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe

                  0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll

                  0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0011 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  0012 [I] 00000018

                  0013 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  =X====== M/11.1.102.62 2012-04-10+00-37-30.354 ========

                   

                   

                  =O====== M/11.1.102.62 2012-04-10+00-45-07.183 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (2).exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash11f.ocx

                  0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.exe

                  0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil11f_ActiveX.dll

                  0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  0010 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  0011 [I] 00000018

                  0012 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash11f.ocx 80070005

                  =X====== M/11.1.102.62 2012-04-10+00-45-13.035 ========

                   

                   

                  =O====== M/11.0.1.152 2012-04-10+00-45-15.075 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\InstallFlashPlayer[11.0.1.152].exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0003 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                  0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0006 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                  0007 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                  0008 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                  0009 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                  0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0011 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0013 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0014 [I] 00000014 C:\Windows\system32\Macromed\Flash\NPSWF32.dll

                  0015 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil11c_Plugin.exe

                  0016 [I] 00000017 C:\Windows\system32\Macromed\Flash

                  0017 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0018 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  =X====== M/11.0.1.152 2012-04-10+00-45-19.263 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-10+00-59-30.619 ========

                  0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies

                  =X====== M/11.2.202.228 2012-04-10+00-59-30.937 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-10+00-59-19.313 ========

                  0000 [I] 00000010 "C:\Users\User\AppData\Local\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 0

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx

                  0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe

                  0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll

                  0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  0010 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                  0011 [W] 00001102

                  0012 [W] 00001106

                  0013 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  0014 [I] 00000018

                  0015 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  =X====== M/11.2.202.228 2012-04-10+00-59-31.574 ========

                   

                   

                  =O====== M/11.0.1.152 2012-04-10+01-04-33.190 ========

                  0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil11c_Plugin.exe"

                  =X====== M/11.0.1.152 2012-04-10+01-04-36.613 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-10+01-15-19.500 ========

                  0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies

                  =X====== M/11.2.202.228 2012-04-10+01-15-19.651 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-10+01-15-20.228 ========

                  0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies

                  =X====== M/11.2.202.228 2012-04-10+01-15-20.322 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-10+01-15-10.656 ========

                  0000 [I] 00000010 "C:\Users\User\AppData\Local\Temp\install_flash_player_ax_32bit.exe" -iv 8 -install -au 0

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx

                  0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe

                  0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll

                  0008 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0009 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                  0010 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

                  0011 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                  0012 [W] 00001106

                  0013 [W] 00001106

                  0014 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183

                  0015 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  0016 [I] 00000018

                  0017 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  =X====== M/11.2.202.228 2012-04-10+01-15-20.875 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-12+00-14-07.450 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\uninstall_flash_player_32bit (4).exe" -force 

                  0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [W] 00001018

                  0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0005 [W] 00001019

                  0006 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                  0007 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                  0008 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                  0009 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                  0010 [W] 00001021

                  0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0013 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/isScriptDebugger 2

                  0015 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                  0016 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                  0017 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                  0018 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                  0019 [W] 00001021

                  0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0024 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

                  0025 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0026 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                  0027 [W] 00001106

                  0028 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                  0029 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                  0030 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0031 [W] 00001036 Software\Opera Software/Last CommandLine 2

                  0032 [W] 00001036 Software\Opera Software/Plugin Path 2

                  0033 [W] 00001036 Software\Opera Software/Plugin Path 2

                  =X====== M/11.2.202.228 2012-04-12+00-14-13.543 ========

                   

                   

                  =O====== M/11.2.202.228 2012-04-12+00-20-50.182 ========

                  0000 [I] 00000010 "C:\Users\User\Downloads\install_flash_player_ax_32bit (1).exe"

                  0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                  0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0003 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                  0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                  0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                  0007 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx

                  0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe

                  0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll

                  0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                  0011 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

                  0012 [W] 00001102

                  0013 [W] 00001106

                  0014 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  0015 [I] 00000018

                  0016 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_2_202_228.ocx 80070005

                  =X====== M/11.2.202.228 2012-04-12+00-21-31.245 ========

                   

                   

                  Chris: Thank you too. I will give that a try right now.

                  • 6. Re: Registry problems when installing Flash Player
                    Anzo07 Community Member

                    FINALLY FOUND THE SOLUTION!!

                     

                    This is where I found it > http://forums.adobe.com/message/4086663#4086663

                     

                    Finally, after 6 months I have installed ActiveX, thanks to that person that fixed it

                     

                    Anyways, I'm grateful with you guys, I was impressed by the speed that you answered my question, thank you very much.

                    • 7. Re: Registry problems when installing Flash Player
                      chris.campbell Adobe Employee

                      Interesting, the script in the FAQ should have taken care of that for you too.  Did you have to specifically add your username as a user with full access to the folder?  Do you believe that the msi was key in your installation?

                       

                      If you have a few minutes, I'd like to see what your permissions are so I can try and resolve this for other users.  I've got a script in the following post that outputs the user permissions for these folders and files.  You'd just need to run it once and send me the log.

                       

                      http://forums.adobe.com/message/4311497#4311497#4311497

                      • 8. Re: Registry problems when installing Flash Player
                        Anzo07 Community Member

                        I believe that what fixed the problem was the .MSI file, because I then realized that i didn't change any permission (but i thought i did).

                        So, what i think was more important is the installation via the .msi

                         

                        I'll run that program and then send the log to your e-mail. Thanks!

                         

                        Edit: Sorry! I forgot to say that i tried your solution Chris, but it didn't work either

                        Again thanks for you help