26 Replies Latest reply: Apr 11, 2012 10:54 PM by sparkwrite RSS

    Burning a Premiere CS5.5 project using third party software

    sparkwrite

      HI All. Maybe you can help me. I have just spent a few days creating a promotional video, a pretty simple one using audio from SonicFire, transions and titles from the title maker in Premiere. No fancy stuff from Adobe After Effects, only Premiere Pro CS5.5. It is under six minutes long. I sent it to Encore using the dynamic link like I usually do, clicked the Build button and it started. A moment later it told me "Encode Failed". I have no idea why and it seems after scouring the forum, no one else does either. Could be anything they say and then a bunch of grumbling about poor support. I agree. Anyway, someone mentioned third party software to burn the project with, but I have not been able to find anything that says there software is compatible with Premiere. I really don't want to have to go back and do the whole thing again, hours and hours and hours. This is the first time this has happened and the first project that I really, truley wanted to burn to a dvd as it is a promotional video of an invention of mine that I want to market. It is perfect on the project monitor and plays just like I would like it to play on a DVD, but  DAAAAA! What am I to do? I even thought of videoing the project window with my camera, but I don't think that would look very good. Can anyone give me a hand here. Spark, on the coast in Northern California. I will send a pre-appreciation to anyone who can help. Thanks

        • 1. Re: Burning a Premiere CS5.5 project using third party software
          Ann Bens CommunityMVP

          Just 'Encoding failed'  is not much to go on.

          Might want to answer a few questions first.

          http://forums.adobe.com/thread/961741?tstart=0

          • 2. Re: Burning a Premiere CS5.5 project using third party software
            JSS1138 Community Member

            What am I to do?

             

            Well, most non-professionals hire a professional company to produce their promotional material.

             

            So there's always that.

            • 3. Re: Burning a Premiere CS5.5 project using third party software
              the_wine_snob Community Member

              Back in PrPro, check that do not have any gaps in your Video Stream on the Timeline. That can cause a failure to Transcode - sometimes with a Failure to Return Frame error, but sometimes with a generic Transcoding Failed.

               

              Good luck, and please do let us know more about your Project.

               

              Hunt

              • 4. Re: Burning a Premiere CS5.5 project using third party software
                sparkwrite Community Member

                Thanks, that was really helpful. I'm sure you've always been a professional

                in everything you've ever done and right out of the womb too!

                • 5. Re: Burning a Premiere CS5.5 project using third party software
                  Jim Curtis Community Member

                  A simple reboot may solve your problem, but please fulfill Ann's request to provide more info.

                  • 6. Re: Burning a Premiere CS5.5 project using third party software
                    JSS1138 Community Member

                    I'm sure you've always been a professional

                     

                    Of course not.  That's why I hire them when I need to.

                     

                    Doing the job yourself is fine if it's not "mission critical" stuff, but this sounds like it might be.  A well made promotional video will do a lot to "sell" your invention.  You may be cheating yourself out of success by not hiring that professional producer.

                    • 7. Re: Burning a Premiere CS5.5 project using third party software
                      Jim Curtis Community Member

                      Bill Hunt wrote:

                       

                      Back in PrPro, check that do not have any gaps in your Video Stream on the Timeline. That can cause a failure to Transcode - sometimes with a Failure to Return Frame error, but sometimes with a generic Transcoding Failed.

                       

                      Good luck, and please do let us know more about your Project.

                       

                      Hunt

                       

                      I've also have had exports fail when there was a Nested Sequence inside my to-be-exported Sequence.  Exporting the Nest, and replacing the Nested Sequence with the exported file in the main Sequence fixed it.

                      • 8. Re: Burning a Premiere CS5.5 project using third party software
                        sparkwrite Community Member

                        Thanks you Ann. I have review the link and have answered the

                        questions that it suggests. I hope this helps you help me. Have patience.

                         

                        I’m using Premiere Pro with all updates up to date.

                         

                        I’m using Windows 7 64bit.

                         

                        All the footage is from a Panasonic PV GS36 mini DV camcorder. Just a

                        little $300 one and whatever codecs that are involved with that.

                         

                        Full text of error message is: “Encode Fail”

                         

                        When the problem occurred I was trying to burn it to a DVD using Encore

                        5.1.0.342 version.

                         

                        I’ve only burned several projects to DVD, but it has always worked before.

                        I have never created such a complicated project with so many clips and

                        transitions and titles. Three video tracks and three audio tracks. The

                        audio is royalty free music from Sonicfire Pro5.

                         

                        I have all kinds of software on my computer, Cyberlink, Kodak, LG, Paragon,

                        Smartsound and on and on.

                         

                        No third party effects or anything like that that I know of.

                         

                        Whe I look under General/Scratch Disks, the Mercury playback engine is

                        grayed out in the general window, so I don’t know if I’m using it or not.

                         

                        The project plays just as it should in the project window.

                         

                        These are the answers to the questions that I found on the link that Ann

                        sent me. So if there are any other questions I will be happy to research

                        them and get back to you with the best answers I can come up with. I’m

                        coming direct from Premiere 6.0 to Pro CS5.5 and I’m old and slow with a

                        slipping memory, but I wan to learn this. And please don’t tell me that I

                        should hire a professional. I don’t need to hear that. Totally

                        unproductive. Thanks for your efforts so far.  Spark

                        • 9. Re: Burning a Premiere CS5.5 project using third party software
                          sparkwrite Community Member

                          That must be it, because I did leave a gap in the video and thought it

                          would not be a problem. I'm close the gap and see what happens. I think I

                          might have left it open because Ripple Delete would not work, or at least

                          that is what I remember sitting here right this minute. Thank you Bill. I

                          have seen your comments in the forum and you seem to know where the bear

                          did it in the buckwheat. Thanks again for your time. Much appreciated.

                          Spark

                          • 10. Re: Burning a Premiere CS5.5 project using third party software
                            sparkwrite Community Member

                            HI Bill: I closed up a gap in the video and tried it and still got the same

                            "Encode Fail" error. I went back through and found a title that I had

                            inserted into the Video 1 timeline and moved that up to the Video 2

                            timeline and then filled the gap with Black Video and tried it again and it

                            still gave the error. I tried to Ripple Delete the gap where I put the

                            Black Video but it wouldn't Ripple Delete and I was worried about sliding

                            all those clips and audio, six tracks in all, to close the gap and really

                            getting myself into a mess, that is why I tried Black Video. Can you tell

                            me if Premiere does not recognize Black Video as the same as the original

                            video in the timeline. Would it still see the Black Video as a gap? Thanks.

                              Spark

                            • 11. Re: Burning a Premiere CS5.5 project using third party software
                              the_wine_snob Community Member

                              Jim,

                               

                              Interesting. I have never encountered that, but then probably do not use as many Nested Sequences, as some others do.

                               

                              Is that when you use ADL (Adobe Dynamic Link) to get the Sequence into Encore, or other?

                               

                              Thank you for the H/U.

                               

                              Hunt

                              • 12. Re: Burning a Premiere CS5.5 project using third party software
                                the_wine_snob Community Member

                                OK, thanks for the requested info, plus the report on the gap. I have seen a single, tiny gap cause Transcoding to fail, but have seen Projects with 100's of gaps, that Transcoded just fine... ?

                                 

                                Now, it appears that you wish to author to DVD (did not see mention of BD). Looks like you are working with SD material in what I assume is a DV Project.

                                 

                                You are also using ADL (Adobe Dynamic Link), to get your Sequence into Encore. If those statements are correct, then let's try a test:

                                 

                                Export your Sequence(s) as DV-AVI, Video-only. Export your Sequence(s) as PCM/WAV Audio-only @48KHz 16-bit. When done, provided that each the Video and the Audio Export fine, Import your DV-AVI Video-only file into Encore as a Timeline. Import your PCM/WAV as an Asset. From the En Project Panel, drag your WAV to the appropriate Timeline, where it will snap into place. Burn to Folder, as a test. Did that work? While it is the "old fashion" way, sometimes it just works better, than ADL.

                                 

                                Good luck, and hope that the Video and Audio will Export perfectly. Please report your success.

                                 

                                Hunt

                                • 13. Re: Burning a Premiere CS5.5 project using third party software
                                  Jim Curtis Community Member

                                  Bill, I only  have had this issue one time, when my footage was mixed, yet mostly mpg, and I was exporting from Pr to ProRes, so I could make WMVs in another app, as you can't go directly to WMV from Pr Mac.

                                   

                                  I'm currently working on a broadcast spot with XDCam HD footage, and I have a nested sequence, and I've successfully exported several H.264 movs for review.

                                   

                                  So, my experience so far is that some nested Sequences can cause export failures, others not.  It was definitely the Nest that caused the problem in my first example, because after multiple failures, and as soon as I replaced the Nest with a rendered footage item, the export was successful.

                                  Bill Hunt wrote:

                                   

                                  Jim,

                                   

                                  Interesting. I have never encountered that, but then probably do not use as many Nested Sequences, as some others do.

                                   

                                  Is that when you use ADL (Adobe Dynamic Link) to get the Sequence into Encore, or other?

                                   

                                  Thank you for the H/U.

                                   

                                  Hunt

                                  • 14. Re: Burning a Premiere CS5.5 project using third party software
                                    sparkwrite Community Member

                                    Thank you Bill. I will put on my study cap and go to it. I will certainly know more about the program when I report back to you. I appreciate your time.  Spark

                                    • 15. Re: Burning a Premiere CS5.5 project using third party software
                                      sparkwrite Community Member

                                      Bill, one more question before I begin. I also have gaps in my audio tracks, woud this make a difference?  Thanks.  Spark

                                      • 16. Re: Burning a Premiere CS5.5 project using third party software
                                        the_wine_snob Community Member

                                        Spark,

                                         

                                        Gaps in one's Audio Track should be of zero consequence. It is the Video, that can be an issue.

                                         

                                        Now, what I am speaking of, regarding Video gaps, is any area, where there is zero Video, and none "covering" that space.

                                         

                                        Remember, gaps in the Video are not always a problem, but often, they are. Why some cause no issues, and others do, is a bit of a mystery. Still, I fill ALL Video gaps with Black Video, if there are not usable Frames from either of the two Clips, on either side of tthe gap.

                                         

                                        Good luck,

                                         

                                        Hunt

                                        • 17. Re: Burning a Premiere CS5.5 project using third party software
                                          sparkwrite Community Member

                                          Thank you Bill. I filled one gap with Black Video earlier after removing a

                                          title that I had slipped in there. Do titles count as video? Or are they

                                          just like a gap? I've been trying everything I can think of except what you

                                          told me to do. That is next and I have been dragging my feet on that

                                          because for me it is a very complicated procedure and I will have to learn

                                          as I go, slowly along. If you have any other ideas I'm all ears.  Spark

                                          • 18. Re: Burning a Premiere CS5.5 project using third party software
                                            Powered by Design Community Member

                                            I always like Ann Bens little video for finding gaps.

                                             

                                            http://www.youtube.com/watch?v=I89jYuZYvP8

                                             

                                            Also if you dont want to find the gaps you can always add a new video layer on the bottom and place black video on the whole timeline.

                                             

                                            If your going to not use Dynamic Link then you should just encode straight to MPEG2-DVD that way Encore does not have to re-encode it again once you bring it in.  Just bring in the video and audio and re-link them in Encore.

                                             

                                            I think since you are on a time crunch this way should get it done and you can find out later what was the real reason.

                                             

                                             

                                            GLenn

                                            • 19. Re: Burning a Premiere CS5.5 project using third party software
                                              sparkwrite Community Member

                                              HI Glenn: I removed all the video and then sent it to Encore and printed it

                                              to a DVD and it played fine, that is the audio and the titles, so I know

                                              that the problem in fact lies in the video. Can you explain with a bit more

                                              detail the procedure you are talking about.  I went almost frame by frame

                                              searching the video timeline and there was only one gap so I think there is

                                              something else and it is not a gap problem. One thing I did do was try to

                                              take out a long boring scene in the video and audio but after I tried

                                              putting it together again all went haywire so I undid all that I did and I

                                              think that is where I went off the rails. I did not save that particular

                                              sequence before I tried to remove the video so I can't go back. Just

                                              thought I'd throw that in so you might know more. Thanks for writing to me.

                                              Spark

                                              • 20. Re: Burning a Premiere CS5.5 project using third party software
                                                Powered by Design Community Member

                                                Just add a video layer and then select everything and move it up one layer and place the black layer on the bottom.

                                                 

                                                Here is a video.

                                                 

                                                http://www.screenr.com/y2x8

                                                 

                                                 

                                                GLenn

                                                • 21. Re: Burning a Premiere CS5.5 project using third party software
                                                  sparkwrite Community Member

                                                  I watched Ann's video, pretty slick. I tried it but found that I couldn't

                                                  do it with multiple layers of video. I have 3 video tracks stacked up. I

                                                  had to do this for overlapping titles. At least I think I had to do it. It

                                                  seemed easy to do. Maybe this CS5.5 just gets confused when you ask it to

                                                  do something complicated and it gets tormented and can't get it's way out.

                                                  I sure hope that I don't lose all my efforts because of

                                                  a primitive program. Thanks.   Spark

                                                  • 22. Re: Burning a Premiere CS5.5 project using third party software
                                                    sparkwrite Community Member

                                                    I've found where the problem is. Not in the gap in the video, because I removed one clip that was a minute and 46 seconds long and left the gap and then sent it to Encore and it printed it to a file with not a hitch. So the problem is in that long video clip and not in the hundreds of titles, short video clips and transitions. Now I will just try to somehow get that clip imported from the original miniDV tape and put it on video track number 4, hack it down to size and see if it works. Maybe it got corrupted or something like some suggested. I will post my findings when I'm done. Thanks Spark

                                                    • 23. Re: Burning a Premiere CS5.5 project using third party software
                                                      Powered by Design Community Member

                                                      if you have AME just bring that clip in and convert it to something lossless.

                                                       

                                                      if you dont just create a new sequence and export out a lossless video and then bring that back in and swap it out.

                                                       

                                                       

                                                      GLenn

                                                      • 24. Re: Burning a Premiere CS5.5 project using third party software
                                                        sparkwrite Community Member

                                                        WOW!  Can you point me in a direction where I can learn about how to do

                                                        this? Maybe some video tutorials. I do have AME but have never used it

                                                        before and I will have to learn what lossless things I can convert it to.

                                                        It sounds very interesting and I'm sure when I learn how to do it it will

                                                        be simple like most things. I really enjoy learning this stuff. Quite

                                                        a challenge for me. Where should I start?  Thanks.  Spark

                                                        • 26. Re: Burning a Premiere CS5.5 project using third party software
                                                          sparkwrite Community Member

                                                          Thank you Glenn.   I'm still on it. Last night till 02:30. Tonight, ???????

                                                            Spark