3 Replies Latest reply: Jun 7, 2012 9:44 AM by photodrawken

Elements 9 Organizer no longer opens

DeniseDeSerio Apr 11, 2012 5:54 PM

I've been using Elements 9 for about 6 months now with no problems at all. But now suddenly, I cannot access the organizer. When I open Elements 9 and get the welcome screen with the option of "organize" or "edit" when I click "organize" the window just closes altogether. When I select "edit" and try to get to the organizer from there (in the upper right corner) nothing at all happens. Help, please! (I am running on Windows 7 64-bit).

1. Re: Elements 9 Organizer no longer opens

photodrawken Apr 11, 2012 7:44 PM (in response to DeniseDeSerio)

Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor, and restarting your computer.

The Editor's executable is:
"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"

The Organizer's executable is:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"

The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.

Ken
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2. Re: Elements 9 Organizer no longer opens

dkfl44 Jun 7, 2012 1:41 AM (in response to photodrawken)

Is there a similar work around for Premiere Elements 9? I could not find one in the forum for PE9.
Thanks.
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3. Re: Elements 9 Organizer no longer opens

photodrawken Jun 7, 2012 9:44 AM (in response to dkfl44)

I couldn't tell you, since I don't have PRE installed. You can try searching for its executables under .\Adobe....

Ken
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