Not a glib question, repeat Not a glib question.
A few months ago I had a limited experience using Captivate 3 to create material for an on-line systems training package. I found the pack intuitive, fast running and generally a pleasure to use.
Based on that experience I purchased Captivate 5 thinking it would be the perfect tool for a new project.
It has been anything but perfect; I spent a large part of Easter in the office re-doing work that I had lost through various crashes. Here are my litany if gripes.
1) Time to open/save/close projects. It can take 10 minutes or more to save changes to a project. Sometimes it just gives up the ghost and crashes. These delays would great if I want to take 20 coffee breaks a day but they hopeless for meeting my deadlines
2) Saving and such often results in project freezing and LOTS of work being lost. I have tried the fix of deleting the lock file. It doesn’t work.
3) Audio: one minute I can record audio commentary to a slide, the next minute I can’t. Doesn't matter how I adjust the mic settings it just will not pick up any sound. Sometimes it looks like it is recording but all it picks up is static other times I get an error message saying there is no microphone.
The record to slides works on some presentations but not on others. Sometimes it only works on the first few slides of a project: then just stops. There just doesn’t seem to be any pattern to the way it stops working.
Sometimes it works but the sound quality is unbelievably bad. I have tried recording with 4 different mics with the same results.
4) Collecting quiz results via adobe.com: nothing doing there. The other methods of collection don't work either (although that is not really a surprise).
I wonder if these are common or if there is something inherently wrong with the set-up on my computer?
All in all my last 2 weeks of using Captivate has been pretty hopeless. PS if you are wondering why I have to time to write all this when I have deadlines it is because I am waiting for a project to close.