If you close the heads-up display by clicking on the trefoil icon at the far right-hand side, do you see the toolbars appear?
Could you please let me know the following details:
1. Is your Display setting set to "Make text and other items larger or smaller > Larger - 150%" (Win7: Control Panel > Appearance and Personalization > Display > Make text and other items larger or smaller > Larger - 150%)?
2. Is this issue specific with certain PDFs or with any and all PDFs that you try to access on the web?
I don't know what you mean by "trefoil icon". I was never able to get anything other than the non-functional popup.
Can you see if Ctrl+H works?
I do normally keep my display set to 125% zoom. And the problem was tied to all PDFs I tried to open while on the Web.
Now, to both AJ and Lori, I think I have solved the problem─haven't tested enough to be certain. I downloaded and installed the latest version of Reader X (X.1.03) I think it was. Anyway the new version doesn't seem to include the problem I was having.
Thanks to both of you for trying to help and I will be asking for more help if I discover the problem is not in fact solved.