5 Replies Latest reply: Apr 17, 2012 6:37 AM by urdnot_wrex RSS

    Indesign CS4, CS5.1, CS5.5 all crash when saving files

    urdnot_wrex Community Member

      Hi,

       

      One of our users is experiencing a crash when trying to save files in InDesign.  He has OS X 10.7.  This occurs in the CS4, 5.1, and 5.5 versions - all three versions he has installed on his computer.  We ran font finagler which has resolved issues for us before but it did not resolve the issue.  We also reset the preferences in each version using the keyboard shortcut.  It did not work either.

       

      I uploaded a crash log from CS5.5 to pastebin:

       

      http://pastebin.com/9MLThyPw

       

      Any help would be greatly appreciated.