What is the printer name in the print menu?
What is the format of the file when you save the output file.
Also, please make sure you are choosing some physical printer in the dropdown on the main dialog.
Look for the Printer Name on the Print Dialog Box, If the Printer selected is "Adobe PDF" then
1) Click on "Properties" Button on Print Dailog Box, a new Dialog box will Appear.
2) Select the tab "Adobe PDF Settings"
3) Look for the 3rd Drop Down option naming "Adobe PDF Output Folder".
4) Select "My Documents\*.pdf" from it.
5) Press "OK" button and you are done.
Do let us know if it worked for you.
I solved the problem myself. I unchecked the "print to file" box in the print menu. Thanks to everyone for their prompt replies.
I was under the assumption that it was *not* checked (since that's what you said in your post).
Thanks -- that helped me today as well. I've never received document before that defaulted to 'print to file' so I didn't know to look for that check box.
yes Uncheck to Print To File Option is working
It isn't the document. At some point, you may have accidently clicked on that selection and it stuck.
I had this problem too-- apparently caused by the USPS "Click 'n' Ship" program which exercises an unusual amount of control over the pdf output-- until the last version it was print only, no copies, no saving, no nothing. New version of "CNS" made pdf file saving possible (up till midnight on the day you do it, some how) but also managed to check the print-to-file- box I've unchecked it and we'll see if it sticks later this afternoon.
It took me so long to find this thread, note the problem, and fix it, because I found a relatively simple workaround! When the print routine asks for the output filename, I typed in "LPT1:" I was warned that the filename was already in use, did I want to overwrite it? I said yes, the error message disappeared, and the document went through to the selected printer. This is odd to begin with because I have no idea what wierd brain-static made me try that, but it gets worse. The selected printer is a USB printer, on a USP "virtual port." LPT1: goes to a thermal printer used only by the UPS shipping program.
A decades old habit would have me not look a gift horse in the mouth-- it's often (almost always in fact) eaiser to standardize the workaround and not waste time worrying about the oroginal problem. But this required a few extra keystrokes every time I went to print a USPS label, so I found this forum and thread easily with Google and the problem is solved.
Unchecking the "Print to File" option helped me. It was clicked by me accidentaly. Thanks for the help Carol.
Found this forum looking for answers to the same issue. Thank you very much. To help clarify: search for [devices and printers]>find the printer you want to use>right click for [printer properties]>[ports] and find the port labeled "print to file" and uncheck that box.