2 Replies Latest reply: Apr 12, 2012 9:45 AM by Aga-PL RSS

    Subscription problems...

    Aga-PL

      Hi,

      I tried to subscribe today to the Adobe CreatePDF via web page, I do have an adobe account and am signed in, however as I try to finalise the purchase the following appears:

      "Error

      The account using [removed by moderator for user's privacy] was registered for Poland. Please sign in using an existing account for this country, or create a new account."

       

      The message appears to be correct this is my email address and it is registered for Poland, but the the second sentence is false, I do have an existing account.

       

      Can someone explain and help please?

      Many thanks,

      Aga