2 Replies Latest reply: Apr 12, 2012 1:25 PM by Pete.Green RSS

    CS6 won't print to my HP DesignJet Z3200 printer

    OC Photoworx

      When I select this printer for output, all seems fine: When I click the Print Settings button in the CS6 print dialog window, I am taken to the HP driver and can make all my selections.  But when I come back to the CS6 print dialog window and click Print -- the dialog window closes and nothing goes to the printer.


      I can print to my color laser as expected.


      System: Win XP SP3

      HP DesignJet Z3200 44in Photo (non-Postscript version)

      HP driver version


      One unusual thing about this printer: The driver has a preview function.  When I print from Photoshop CS2 (and all other apps), sending a file to the printer launches the preview application.  The image is displayed on screen, giving me a final chance to approve or reject it.  When I print from CS6, the preview application doesn't launch.


      My workaround is to save the file and print it from Photoshop CS2.


      I have not checked if the problem goes away if I disable the preview function.  Nor have I traced a print job to see when it shows up in the spooler, when the preview application launches -- and if those answers change with CS6.  Let me know if you need more information.