How do I resolve "Error processing your request", when using Download link in My Orders (photoshop 5

[BridleManor]

How do I resolve "error processing your request" when using the download link in My Orders for photoshop 5

[Jeff A Wright]

Is it Photoshop CS5 you are trying to download?  Have you tried initiating the download using a different web browser?

[Mylenium]

As Jeff already hinted at, try a different browser. Such issues almost always are local problems on your end. Something is either changing or blocking the HTTP headers used for forwarding (could be your router, a desktop firewall or other security tools) or a JavaScript is not running/ being blocked.

Mylenium