The files are downloaded on your computer ....so what happen when you click on the EXE file..?
Can you provide the screen shot of the error ?
yes, the folder is on my desktop, hang on and I'll paste a screenshot..thanks ~aw
Check your task manager for other instances of setup.exe and msiexec.exe processes from other installs and terminate them. There are install operations pending from someone else and thus the Adobe stuff can never finish. Also perhaps provide the install logs for more detailed analysis...
I checked the startup manager , but didnt really see anything there, but, on the installation box it does say that there is already InDesign on the computer ????? I did a search and all it found was the InDesign folder Ive just d/loaded from Adobe.
The install logs seem a big task for me to attempt, but I'll take a look.