5 Replies Latest reply: Apr 14, 2012 9:25 AM by swampdrake RSS

    Getting error 21 message

    swampdrake Community Member

      I'm trying to install the trial version of InDesign. I d/loaded it to my desktop using the Adobe Download Assistant ( Windows 7 - 64 bit ) .


      When it gets to the installing stage I get an error message Error 21, asking me to re-boot my PC. I do this and try again and it's still the same. Ive also tried installing it without my anti-virus turned on too, but same results.


      I'd like to try InDesign before deciding to buy, but if I cant get the trial installed I maight as well not bother, can anyone help?


      many thanks


      Andy Whitham.