18 Replies Latest reply: Apr 16, 2012 3:47 AM by Peter Spier RSS

    Indesign suddenly not exporting to pdf

    ?singing Community Member

      Can anyone help please! For the first time my InDesign document does not seem to be recognised as possible to export for pdf.

      (CS4, Windows). Could I have locked something by mistake. Many thanks for any suggestions

        • 1. Re: Indesign suddenly not exporting to pdf
          Steve Werner CommunityMVP

          Start with the standard trouble shooting techniques: If it's only one document, that document could be corrupted so export as IDML:

          • 2. Re: Indesign suddenly not exporting to pdf
            ?singing Community Member

            Thank you. Have tried the second but it doesn't seem to alter anything. Pressing Export refuses to bring up any relevant file (so not able to try the IDML possibility). There seem to be three dots after the Export command which I think is different, & might have significance? (dots also after some other commands).   Rob

            • 3. Re: Indesign suddenly not exporting to pdf
              Steve Werner CommunityMVP

              The ellipsis (...) means that the command will open a Save dialog to save a version of the file.

               

              Perhaps your application installation has become corrupted. You could try uninstalling and reinstall InDesign.

              • 4. Re: Indesign suddenly not exporting to pdf
                ?singing Community Member

                Thank you, I'll try that. Managed to create a pdf of the document from within Acrobat, but want it from InDesign with the choices.

                • 5. Re: Indesign suddenly not exporting to pdf
                  Peter Spier CommunityMVP

                  Please walk through, step by step, what you are doing, the commands you are trying to use in ID, and what you see on screen when you do it.

                   

                  Is ID patched to 7.0.5 or newer?

                  • 6. Re: Indesign suddenly not exporting to pdf
                    ?singing Community Member

                    For CS4 the patch only seems to go up to 6.04 which was installed.

                     

                    In ID

                    File > Export - have found now that no ID files are available for export - keeps wanting to enter a previous pdf file

                     

                    Have had no problems in the past & use this function all the time.

                     

                    Thank you for any suggestions.

                     

                    Rob

                    • 7. Re: Indesign suddenly not exporting to pdf
                      ?singing Community Member

                      Just to add to that - all the InDesign files appear in My Documents folder & come up independently.

                       

                      Rob

                      • 8. Re: Indesign suddenly not exporting to pdf
                        Peter Spier CommunityMVP

                        Sorry. my bad on version numbers. The latest patch for CS4 is 6.0.6, but you might want to stop at 6.0.5 if you have file with imported Illustrator graphics because, if memory serves, the 6.0.6 patch changes the way they are scaled on relink.

                         

                        Do you actually have an InDesign Document open when you go to File > Export...? I presume the answer is yes or the command would not be active.

                         

                        When the export dialog opens you should see a standard file save dialog with a large area that shows folders and files, and two fields below where you can enter a name and choose a file type to export. What do you see in the file type field? If it isn't PDF, can you click the arrow on the end and choose Adobe PDF?

                         

                        What is showing in the name field? Are you able to enter a new name of your choice?

                         

                        I suspect that at some point you may have changed the name of the PDF you exported from the file (the default is to use the same file name, but you can enter anything you like), then saved the .indd file after doin the export. When you do this you embed the new PDF file name into the file and it will always be selected the next time you try to export. If I recall correctly, exporting to .idml or .inx, then opeing that and resaving as a new .indd should clear that, and simply changing the name for the export to match the filename  of the docuemtn may work as well.

                        • 9. Re: Indesign suddenly not exporting to pdf
                          ?singing Community Member

                          Thank you again.

                           

                          Yes, have the InDesign file open - clicked on Export - usually goes straight into pdf dialogue box (but not now!)

                           

                          Am importing pics into the ID file from Photoshop (never usually a problem), but may try & revert to patch 6.05 in case its that.

                           

                          In file type field, went down to Adobe PDF, but still can't access an ID file.

                           

                          In name field, am not able to enter the file I want (or any other InDesign files - tried that just to see if there was a problem with the particular file)

                           

                          Can't export to .idml or .inx to try that clearance, as the file won't come up in the first place.

                           

                          (Seems like a link between InDesign & Adobe Acrobat is somehow missing). Remember earlier today I was offered an Acrobat update which I accepted & wonder if that could be anything to do with it.

                           

                          Rob

                          • 10. Re: Indesign suddenly not exporting to pdf
                            Peter Spier CommunityMVP

                            You can only export the file that is open and active when you issue the export command. Are you trying to export some OTHER file?

                            • 11. Re: Indesign suddenly not exporting to pdf
                              ?singing Community Member

                              No, mysteriously I can't export anything.

                               

                              For the File name it keeps offering either recent pdfs (in Save to File type - pdf) or jpegs, ie those recently imported from Photoshop (in Save to File type - jpeg). With the other options - EPS, INX, IDML etc there is a blank for any files.

                               

                              Seems to want to save a file only to its own type.

                               

                              Rob

                              • 12. Re: Indesign suddenly not exporting to pdf
                                Peter Spier CommunityMVP

                                Please try the following:

                                 

                                From an open .indd file choose File > Export...

                                 

                                In the dialog select Adobe PDF from the Save As Type dropdown.

                                 

                                In the name field type the same name as the .indd file you are using, without the .indd extension.

                                 

                                Navigate to the folder where you want to save the PDF -- you may not be there automatically

                                 

                                Click OK.

                                 

                                You should now see either a confirmation that you want to overwrite an existing PDF (if there is one) to which you probably want to say yes, or the PDF Export Options dialog (that will appear after confirming an overwrite, if that shows up). Choose your settings and complete the export. Please be sure that view PDF after export is checked.

                                 

                                What happens?

                                • 13. Re: Indesign suddenly not exporting to pdf
                                  ?singing Community Member

                                  That is extraordinary! It works by following your steps to the letter. I note though it will only save to Acrobat 8 rather than 9.  The correct pdf dialogue box etc came up, & view pdf as before.  Can you tell me what has happened & if I can get it back to normal?!  thank you so much, at least it is somewhere ...

                                   

                                  As a corollary, I wanted to make a contact sheet in Bridge from a Photoshop folder & the PDF function of that wouldn't work either (in the end I sort of managed to get pdfs but each image came up as a single file rather than as strips in one folder)

                                   

                                  Rob

                                  • 14. Re: Indesign suddenly not exporting to pdf
                                    Peter Spier CommunityMVP

                                    What I had you do is "normal," so I don't really know what you were doing before, or how to go back to it.

                                     

                                    ?singing wrote:

                                    I note though it will only save to Acrobat 8 rather than 9. 

                                    If memory serves, Acrobat 9 was not released until after CS4, so the InDesign CS4 PDF Library, which is the code that produces the PDFs on export, doesn't know anything about Acrobat 9. You'd need to upgrade to see Acrobat 9 listed, but the truth is that there is no difference in compatibility between 8 and 9, as far as I know -- both are PDF version 1.7.

                                    • 15. Re: Indesign suddenly not exporting to pdf
                                      ?singing Community Member

                                      It launched seemlessly before into the dialog box, after saving, I didn't have to search for the file or remove the indd extension.

                                       

                                      Previously Acrobat 9 was listed (may have been from an update sent, or perhaps I bought the CS4 upgrade well after launch, can't quite remember), the compression seemed to be greater & the resulting pdf a smaller file & very clear. Thank you once again very much.

                                       

                                      Rob

                                      • 16. Re: Indesign suddenly not exporting to pdf
                                        Peter Spier CommunityMVP

                                        Try a couple more things.

                                         

                                        First, make a brand new file -- doesn't even need to have content, just File > New > Document... and then use File > Export...

                                         

                                        Does that behave more or less as you expected? ID should offer to save as Untitled-1 (or similar) with the appropriate extension for the export format. If you save with a new name before exporting, ID should fill in that name instead of Untitled UNLESS you have already exported the file to some other name, then saved the document after exporting.

                                         

                                        Second, instead of File > Export... try File > Adobe PDF Presets > (preset of your choice from the list)... That will open the save dialog with Adobe PDF preselected as the type, and will use the settings from the selected preset unles you change them in the second dialog.

                                         

                                        I just checked and I do not see any options for Acrobat 9 compatibility in CS4 export. Did you have CS5 or CS5.5 installed at some point?

                                        • 17. Re: Indesign suddenly not exporting to pdf
                                          ?singing Community Member

                                          Thank you. Yes, that now behaves as before, & the presets similarly, first bringing up choice of size. Its strange about Acrobat 9, I never installed CS5 or a trial. I take it that the pdf update a couple of days ago may have overwritten CS4 to the appropriate one.

                                           

                                          Rob

                                          • 18. Re: Indesign suddenly not exporting to pdf
                                            Peter Spier CommunityMVP

                                            I really think you are misremembering. I haven't updated CS4 since the 6.0.5 update was released a couple of years ago, and I don't see it.