Alright. Problem has been resolved.
Thank you to Mario, Alex, Brad, Liam and everyone else on the BC forums who took the time to get involved in this issue and get it resolved for us. Much faith has been restored in the BC System as well as the Muse product.
On another note, it seems that Muse is having issues with connecting with sites we create vie the "Manage" button within the interface. Is this a bug or something still under development?
What type of Manage issues? The wrong manage page being displayed? Do you have some repro steps I could try?
Thanks for getting back to me on this, but as stated earlier, the problem is resolved. Not sure what was done on the BC end to get it resolved, but the helpful peeps at BC and on this forum were able to help get us back online and rolling steadily forward.
Oh okay, good! I thought you had manage problems on top of the login issues
Annnnd… we're back!
My bad. Thought this was related to the BC login issue.
Ok, the Muse issue is when we hit the "Manage" button within Muse to connect to BC, it returns an error and won't connect. We then go into the preferences to "reset" the login. But no success.
UPDATE: Just got off with very helpful chat support and got this link logon link for the business catalyst partner portal http://www.businesscatalyst.com/admin/Index.aspx?to=PartnerPortal since I no longer had a tab when I logged on with my sites. Worked great for me and thanks to adobe for a quick answer to my problem.
I just started playing around with Dreamweaver, Muse, and BC today. I've had two problems. The first is that is that the BC panel in dreamweaver stopped working. And then after deleting my test sites several times I no longer have a partner portal tab when I log into my sites. Very frustrating especially since BC is suppose to eliminate such frustration. I want to delete both test sites and start fresh with a template on the partner portal but I no longer have that option.