So I have my own site with BC and I am working with a very slooooow client that has finally decided to go live with their site. I created the entire site as a trial version and went to upgrade it today and I can't figure out how to get it work now. I orginally created a seperate ID for my client so I either need to merge my old ID (for a client) with my new partner ID (rachaelshannonart.com) or I need to be able to just upgrade my clients ID. When I try to just upgrade it I keep getting an error message that the ID is unrecognizable. Hopefully someone out there can help, would be much appreciated!
Please add that ID as an admin on that site first and then try to add it as a partner. Let know how that goes.
If that does not work, please provide the web site and email you are having the issue with.