4 Replies Latest reply: Apr 16, 2012 6:20 AM by HelloSanJuan RSS

    Help ASAP

    HelloSanJuan

      I bought the adobe photoshop elements 8.0 CD but i lost it i dont know where it is, i have the serials because it was on the box but the real problem is that i need that now, if a download the only version available (10) will my serial still work? please help

        • 1. Re: Help ASAP
          Jeff A Wright Adobe Employee

          If you still have your Photoshop Elements 8 serial number then you can qualify for the upgrade pricing for Photoshop Elements 10.  Unfortunately we do not have Photoshop Elements 8 replacement media available.

          • 2. Re: Help ASAP
            kash2504

            I face the same problem.  Without upgrade pricing, can I download the Elements 8 software online?  I dont want to pay additional upgrade pricing. I have the serial # but lost the original CD.  I need to install in my new machine.  Please advice.

            • 3. Re: Help ASAP
              Jeff A Wright Adobe Employee

              Unfortunately Kash2504 we do not have replacement media available for Photoshop Elements 8 any longer and we are unable to make the download option available to your account.  If you are able to locate another copy of Photoshop Elements 8 that should work with your serial number as long as it is the correct region.

              • 4. Re: Help ASAP
                HelloSanJuan Community Member

                Thanks, but i managed to get photohop cs5 and i have no use for elements but i apreciate you taking out of your time to write me a message .

                Date: Sat, 14 Apr 2012 21:04:45 -0600

                From: forums@adobe.com

                To: mbc_crew1996@hotmail.com

                Subject: Help ASAP

                 

                 

                 

                 

                 

                 

                      

                           

                           

                           

                    Re: Help ASAP

                 

                 

                    created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion

                 

                 

                 

                Unfortunately Kash2504 we do not have replacement media available for Photoshop Elements 8 any longer and we are unable to make the download option available to your account.  If you are able to locate another copy of Photoshop Elements 8 that should work with your serial number as long as it is the correct region.

                 

                 

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