I can't get the Product Registration to accept the Redemption Code on the package. What do I do?
Get in touch with support.
Redemption code is not the serial number , you have to use the redemption code to get teh serial number.
1) Go to www.adobe.com/go/getserial
2) Enter you redemption code
3) Use the serial number for installation and product registration.
check this link as well
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