1 Reply Latest reply: Apr 15, 2012 1:41 PM by Jeff A Wright RSS

    Adobe CS5.5 trial installs not moving past 0%, then 30 min later Exit Code 7

    phillipwu Community Member

      Hi,

       

      I've been trying all day to figure out why none of the Creative Suite 5.5 trial software will install on my computer (Windows 7, 32-bit).

       

      I can get through Download Assistant just fine, but when it comes to installing, nothing's working. I've tried Creative Suite, and also Dreamweaver and InDesign by themselves. The screen just says "Currently Installing... Microsoft_VC90_CRT_x86," with "Total Time remaining: Calculating..." and "0% Complete." It sits on this screen and doesn't move at all. Screenshot:
      adobeerror0001.png

       

      I have prior installations of Dreamweaver and Flash (registered software, not trials) on my computer, but no InDesign, and yet the InDesign CS5.5 trial is having these install problems as well as the Dreamweaver CS5.5 trial, so I'm guessing previous installations don't have to do with it.

       

      30 minutes later of nothing, I get the Exit Code 7 errors. For Dreamweaver, it looks like this:

       

      Exit Code: 7


      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 27 error(s), 23 warning(s)

       

      ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------

       

      ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x800736FD.

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

       

      MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x800736FD.

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Adobe ExtendScript Toolkit CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure

       

      ERROR: DW050:  - Microsoft_VC90_ATL_x86: Install failed

       

      ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed

       

      ERROR: DW050:  - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed

       

      ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Device Central CS5.5: Failed due to Language Pack installation failure

       

      ERROR: DW050:  - Microsoft_VC90_MFC_x86: Install failed

       

      ERROR: DW050:  - Adobe Linguistics CS5: Install failed

       

      ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed

       

      ERROR: DW050:  - AdobeHelp: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed

       

      ERROR: DW050:  - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed

       

      ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed

       

      ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed

       

      ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed

       

      ERROR: DW050:  - HIL Help Search: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_MFC_x86: Install failed

       

      ERROR: DW050:  - Adobe Player for Embedding 3.1: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_MFCLOC_x86: Install failed

       

      ERROR: DW050:  - SiteCatalyst NetAverages CS5.5: Install failed

       

      ERROR: DW050:  - AdobeJRE: Install failed

       

      ERROR: DW050:  - Suite Shared Configuration CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Dreamweaver Widget Browser: Install failed

       

      -------------------------------------------------------------------------------------

       

       

      For InDesign, the error looks like this:

       

      Exit Code: 7

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 63 error(s), 62 warning(s)

       

      ERROR: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:

       

          Family: InDesign

       

          ProductName: Adobe InDesign CS5.5 Icon Handler x64

       

          MinVersion: 0.0.0.0

       

          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

       

          Removing this dependency from list. Product may function improperly.

       

      WARNING: DW025: The payload with AdobeCode:  {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:

       

          Family: Adobe Web Suite CS5.5

       

          ProductName: Adobe Media Encoder CS5.5 X64

       

          MinVersion: 0.0.0.0

       

          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.

       

          Removing this payload from the dependency list.

       

      WARNING: DW064: Memory requirements not met for {857CC5F0-040E-1016-A173-D55ADD80C260}

       

      WARNING: DW064: Memory requirements not met for {B98CCEE8-0217-1016-B5BF-F06B878DAC9A}

       

      WARNING: DW064: Memory requirements not met for {50509A36-0291-1016-9CCF-FC05E9E55550}

       

      ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------

       

      ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x800736FD.

       

      ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.

       

      MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x800736FD.

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

      WARNING: DW036: Payload cannot be installed due to dependent operation failure

       

       

      ERROR: DW050: The following payload errors were found during install:

       

      ERROR: DW050:  - Adobe ExtendScript Toolkit CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Buzzword CS5.5: Install failed

       

      ERROR: DW050:  - Microsoft_VC90_ATL_x86: Install failed

       

      ERROR: DW050:  - Digital Publishing: Failed due to Language Pack installation failure

       

      ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed

       

      ERROR: DW050:  - Adobe Media Encoder CS5.5: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_ATL_x86: Install failed

       

      ERROR: DW050:  - AdobeColorNA CS5.5: Install failed

       

      ERROR: DW050:  - DynamiclinkSupport: Install failed

       

      ERROR: DW050:  - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed

       

      ERROR: DW050:  - Adobe XMP Panels CS5: Install failed

       

      ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS5.5: Install failed

       

      ERROR: DW050:  - CSXS Story Extension: Install failed

       

      ERROR: DW050:  - Photoshop Camera Raw: Install failed

       

      ERROR: DW050:  - Camera Profiles Installer: Install failed

       

      ERROR: DW050:  - Adobe Extension Manager CS5.5: Install failed

       

      ERROR: DW050:  - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed

       

      ERROR: DW050:  - AdobeColorCommonSetRGB: Install failed

       

      ERROR: DW050:  - Adobe Linguistics CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Mini Bridge CS5.1: Install failed

       

      ERROR: DW050:  - Adobe SING CS5: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed

       

      ERROR: DW050:  - AdobeColorCommonSetCMYK: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Feature Set Files: Install failed

       

      ERROR: DW050:  - Microsoft_VC90_MFC_x86: Install failed

       

      ERROR: DW050:  - PDF Settings CS5: Install failed

       

      ERROR: DW050:  - AdobeTypeSupport CS5: Install failed

       

      ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Common Base Files: Install failed

       

      ERROR: DW050:  - AdobeHelp: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Icon Handler: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed

       

      ERROR: DW050:  - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed

       

      ERROR: DW050:  - AdobeColorJA CS5.5: Install failed

       

      ERROR: DW050:  - AdobeOutputModule: Install failed

       

      ERROR: DW050:  - Microsoft_VC90_MFCLOC_x86: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed

       

      ERROR: DW050:  - AdobePDFL CS5: Install failed

       

      ERROR: DW050:  - AdobeCMaps CS5: Install failed

       

      ERROR: DW050:  - Adobe Toolhints CS5.5: Install failed

       

      ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed

       

      ERROR: DW050:  - Adobe ReviewPanel CS5.5: Install failed

       

      ERROR: DW050:  - Required Common Fonts Installation: Install failed

       

      ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed

       

      ERROR: DW050:  - HIL Help Search: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_MFC_x86: Install failed

       

      ERROR: DW050:  - Adobe Player for Embedding 3.1: Install failed

       

      ERROR: DW050:  - Microsoft_VC80_MFCLOC_x86: Install failed

       

      ERROR: DW050:  - SiteCatalyst NetAverages CS5.5: Install failed

       

      ERROR: DW050:  - Adobe InDesign CS5.5 Application Base Files2: Install failed

       

      ERROR: DW050:  - Recommended Common Fonts Installation: Install failed

       

      ERROR: DW050:  - AdobeJRE: Install failed

       

      ERROR: DW050:  - Suite Shared Configuration CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Bridge CS5.1: Install failed

       

      ERROR: DW050:  - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed

       

      ERROR: DW050:  - AdobeColorEU CS5.5: Install failed

       

      ERROR: DW050:  - Adobe Content Viewer: Install failed

       

      -------------------------------------------------------------------------------------