20 Replies Latest reply: Apr 17, 2012 10:13 AM by Pattie F RSS

    Cannot Load Extension Panels

    southeybears Community Member

      I am beta testing 6 . . . I cannot get the extension panel to load . .. it just hangs up . . I do have two Fundy panels that work fine.

        • 1. Re: Cannot Load Extension Panels
          Trevor.Dennis CommunityMVP

          To be clear...   From CS6, you are going:

           

          Window > Extensions >

           

          and have a list including Kuler and Mini-Bridge plus any others you have enabled from the CS6 Extension manager?  When exactly is the crash occuring, and what is happening?  Does CS6 freeze and close or what?

           

          What platform and operating system are you using?

          • 2. Re: Cannot Load Extension Panels
            Trevor.Dennis CommunityMVP

            OK I have just Googled Fundy.   Are there compability issues with Fundy and CS6? 

            • 3. Re: Cannot Load Extension Panels
              southeybears Community Member

              Sorry Trevor that I didn't give enough information . .. have been trying to load this all day and am a bit frustrated.  I am using Windows 7 on a 65 bit machine and I am testing CS6 . .... this is the onlyhiccup I have had so far and I just love the rest of it.

               

              When I go to install Tony Kuyper's luminisoty extension panel I get hung up and it doesnt even finish loading.  When I try to go the back door route and run extension panels as an administrator and then load the panel, the same thing happens. 

               

              My two Fundy panels work fine . . Image Brander and Blog Collage

              • 4. Re: Cannot Load Extension Panels
                southeybears Community Member

                Yes Kuler is there and mini Bridge seems to be working fine.  Both are at the top of the panel.

                • 5. Re: Cannot Load Extension Panels
                  Pattie F Employee Hosts

                  Yes, we need to know the system type and OS, video card and if your drivers are up to date.

                  Second, please confirm that you did not point your additional plugins folder to an old CS5 or before folder, as loading duplicate plugins causes all sorts of crazy issues.

                   

                  If Windows, are you running  32 or 64 bit Photoshop?

                   

                  Next, can you tell me if PS launches fine before trying to load this extension?

                  How did you load the Fundy panels?

                  Did you go to Window>extensions as Trevor asked to try to launch it?

                   

                  Can you tell me where I can get one of the extensions to try to reproduce the issue?

                   

                   

                  Thanks-

                  Pattie

                  • 6. Re: Cannot Load Extension Panels
                    southeybears Community Member

                    Yes, I am going Windows, Extensions . . .. have also tried the back door method of direct loading and running as administrator . ..CS6 does not seize up . .. .just the panel . .. photoshop continues to operate with no hiccups . .. it is just the panel and the spiining wheel . .. slightly annoying.

                     

                    I have an NVIDIA High definitiion video card

                    Windows 7, 64 bit

                    HP laptop, 6 gb of RAM, 500 GB of hard drive space of which 160 are free space

                     

                    This same extension panel installed just fine into 5 and I had no problems at all with it there . . no I do not have my panels pointed to 5 as to me it only made sense that there was enough of an upgrade that plugins etc needed to be reinstalled not just migrated over.

                    • 7. Re: Cannot Load Extension Panels
                      southeybears Community Member

                      The Fundy panels were loaded with an exe file and went in slick as could be

                      • 8. Re: Cannot Load Extension Panels
                        Trevor.Dennis CommunityMVP

                        Are you actually reinstalling these panels to CS6?   When I installed CS6 the extensions from CS5 had been migrated from CS5.  I just had to open the CS6 Extension Manager and enable them.  

                        • 9. Re: Cannot Load Extension Panels
                          southeybears Community Member

                          Yes Trevor, the manufacturer made two different panels . . .one for 6 and one for 5 . . I have written him . . . so far the other panels that worked in 5 do not have updates for them yet as I contacted the manufacturer of them.  He said they were still beta testing as well.

                          • 10. Re: Cannot Load Extension Panels
                            SG... Employee Hosts

                            Hi,

                             

                            It's most lkely that the TK ACTIONS panel was authored with Configurator. You're best bet is to hear back from Mr Kuyper's team.

                             

                            From the screen shot, the panel looks fairly straight forward so it might be a niggly syntax problem.

                             

                            regards,

                            steve

                            • 11. Re: Cannot Load Extension Panels
                              southeybears Community Member

                              Thanks heaps . . I was beginning to draw that conclusion . . have an e-mail into him.  Thanks everyone . .

                               

                              Just for the record . .. I love, love, love this new format . . .. the interface, the way mini bridge works, the background save, the faster respponse time, etc.

                              • 12. Re: Cannot Load Extension Panels
                                SG... Employee Hosts

                                Hi,

                                 

                                One quick thing to check, look in \Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\Panels for the TK panel. See if the name on the files inside this directory has spaces in them (ie. TK Actions.jsx, TK Actions.swf). If they do try renaming so the spaces are removed, and then relaunching Ps CS6.

                                 

                                regards,

                                steve

                                • 13. Re: Cannot Load Extension Panels
                                  southeybears Community Member

                                  Will do . .. I know the files are there . .. but I will check for the naming convention.

                                  • 14. Re: Cannot Load Extension Panels
                                    southeybears Community Member

                                    There is a dash . .. should that be removed?

                                    • 15. Re: Cannot Load Extension Panels
                                      SG... Employee Hosts

                                      Shouldn't hurt trying.

                                      • 16. Re: Cannot Load Extension Panels
                                        southeybears Community Member

                                        no luck . . . still the same screen . .

                                         

                                        Untitled.gif

                                        • 17. Re: Cannot Load Extension Panels
                                          AnthonyK Community Member

                                          I don't normally follow the Adobe forums.  A few people wrote me about this thread, but I had trouble finding it, so I apologize for the slow reply.  Just for the record, I currently have versions of my custom actions panel which is referenced in this tread ( http://www.goodlight.us/writing/actionspanel/panel.html ) that work in both CS5 and CS6 beta.  The CS5 version does NOT work in CS6 beta, but I've create a separate version of the panel for CS6 beta that does install OK in the new beta version of PS.  If you have the CS5 version of the panel, please contact me for a complimetary version of the CS6 beta version of the panel if you are using CS6 beta.  Both versions of the custom panel were made in Configurator 2.0.  With the pending release of the final version of CS6 and Configurator 3.0, I'm uncertain as to what additional changes will be needed for the panel.  I plan to keep the custom panel available, and once I have the new, final versions of the Adobe software, will have the final versions of the panel available for download.  In the interim, please contact me if you need the CS6 beta version of the panel.  Thanks.

                                          • 18. Re: Cannot Load Extension Panels
                                            tived Community Member

                                            Hi Tony,

                                             

                                            I bought your excellent Lum Actions, are these the once you are refering to?

                                             

                                            Henrik Tived

                                            • 19. Re: Cannot Load Extension Panels
                                              southeybears Community Member

                                              Just for information . . Tony's actions are amazing and better than that, he gives amazing service.l  It doesn't get any better than that.  The Extensions Panel seems to be giving other people issues on this forum, so brought this to this table. If you have them, contact him . .if you don't have the new panel form, it is well worth getting . .. beeeyoooootiful!!!

                                              • 20. Re: Cannot Load Extension Panels
                                                Pattie F Employee Hosts

                                                I contacted Tony yesterday as well and he got back to me last night saying he had a compatible CS6 version available to any registered user with issues.

                                                 

                                                Pattie