6 Replies Latest reply: Apr 19, 2012 5:05 PM by clgurr RSS

    Patch for PSE9

    clgurr

      Is there a patch to keep PSE9 from crashing every time I quit the program?  I'm using an iMAC and this has only happened since I installed LION.

        • 1. Re: Patch for PSE9
          Barbara B. CommunityMVP

          Usually this is caused by third party plug-ins, especially those from Topaz. If you've installed anything, check with the developer for updates for lion.

          • 2. Re: Patch for PSE9
            clgurr Community Member

            I have nothing from Topaz.  When I asked Apple about the problem, they said it was an Adobe problem.

            • 3. Re: Patch for PSE9
              Barbara B. CommunityMVP

              Have you installed any plugins? I didn't mean to check with apple for updates to lion; I meant to check with the makers of any plug-ins you have added to PSE, regardless of whether or not they're from Topaz, to see if they need to be updated for lion.

              • 4. Re: Patch for PSE9
                clgurr Community Member

                no plug-ins

                What is Topaz?  Never used it.

                • 5. Re: Patch for PSE9
                  Barbara B. CommunityMVP

                  Topaz is a very popular maker of plugins for noise reduction, sharpening, artistic effects. Did you delete the preferences for PSE when you installed lion? If not, go to your username>library>preferences and delete:

                   

                  com.adobe.PhotoshopElements.plist

                  Adobe Photoshop Elements 9 settings

                  Adobe Photoshop Elements 9 paths

                   

                  and any lockfiles with the same names. That library folder is hidden in lion. To see it, in the finder hold down the option key while you click the Go menu. It will appear below the little house for your user account. While you're in there, go to Saved Application States and delete anything relating to PSE. I'd also suggest repairing permissions before restarting PSE.

                  • 6. Re: Patch for PSE9
                    clgurr Community Member

                    Thank you for that last set of instructions.  I never would have figured that out on my own.  It seems to be working now.