Copy link to clipboard
Copied
I have uninstalled, reinstalled, scraped, redo.. and Adobe Flash is still not working on my 64 bit Win 7 system - where can I get an older version of flash it used to work - I have been fighting this for weeks and I have just about had it!!!
Copy link to clipboard
Copied
You should really try and get the latest version working. What is happening when you install? What browser are you using?
installer: get.adobe.com/flashplayer
Copy link to clipboard
Copied
It says it is installing and I can see it in my programs – but it is not installing 100% as I cannot see it in control panel or plugins.. and every time I go to page such as www.rrcc.edu or www.comcast.net I get a thing saying I need to install or just blank space.
I have tried the latest version on my win 7 64 bit professional – It used to work fine I think up until I got an update … I have tried EVERYTHING posted on your site as an actual fix and nothing – on the pages where you are supposed to see something or an error message for verification – I see grey boxes – just a jumbled mess. I have tried with IE 9 and Firefox
Copy link to clipboard
Copied
Could you post the Flash player install log?
Where do I find the Flash Player installation log on Windows?
Copy link to clipboard
Copied
=O====== M/11.0.1.152 2011-11-03+20-46-10.923 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\4E05.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002
0003
0004 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11c.ocx
0007 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.exe
0008 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11c_ActiveX.dll
0009 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.0.1.152 2011-11-03+20-46-11.479 ========
=O====== M/11.1.102.55 2011-12-22+14-25-22.839 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\907E.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 4
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000018
0005
0006
0007
0008 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11e.ocx
0009 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
0010 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.dll
0011 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012
=X====== M/11.1.102.55 2011-12-22+14-25-28.203 ========
=O====== M/11.1.102.62 2012-02-17+17-28-48.780 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\3C83.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000018
0005
0006
0007
0008 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash11f.ocx
0009 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.exe
0010 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11f_ActiveX.dll
0011 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012
=X====== M/11.1.102.62 2012-02-17+17-28-50.559 ========
=O====== M/11.1.102.63 2012-03-06+22-39-45.880 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\AAD5.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005
0006
0007
0008
0009
0010
0011
0012 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11g_Plugin.exe
0014 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016
=X====== M/11.1.102.63 2012-03-06+22-40-05.789 ========
=O====== M/11.2.202.228 2012-04-02+20-31-37.451 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{77AB1D51-8573-4C3A-AB5C-5449C6178A82}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 4
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012 00000012
=X====== M/11.2.202.228 2012-04-02+20-32-51.563 ========
=O====== M/11.2.202.228 2012-04-02+21-16-36.373 ========
0000 00000010 "C:\Windows\TEMP\{32D818EB-7AB4-4EF9-A555-E706FB6CD0CD}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 9
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004
0005
0006
0007
0008
0009 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
0010 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
0011 00000017 C:\Windows\SysWOW64\Macromed\Flash
0012 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0013
0014
0015 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0016
0017
0018
0019 00000012
=X====== M/11.2.202.228 2012-04-02+21-16-46.743 ========
=O====== M/11.2.202.228 2012-04-02+23-58-28.875 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{1B528E5F-7FB1-4420-B383-B487F603ABC0}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000018
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0007
=X====== M/11.2.202.228 2012-04-02+23-58-30.356 ========
=O====== M/11.2.202.228 2012-04-03+12-47-48.926 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{74E1526C-DA12-413C-B167-EEB76CD26E3B}\InstallFlashPlayer.exe" -uninstall plugin
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
=X====== M/11.2.202.228 2012-04-03+12-47-49.060 ========
=O====== M/11.2.202.228 2012-04-03+12-48-20.078 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{63754798-338F-48CD-86B4-E24C87EA8C94}\InstallFlashPlayer.exe" -uninstall activex
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
=X====== M/11.2.202.228 2012-04-03+12-48-21.034 ========
=O====== M/11.2.202.228 2012-04-03+13-19-26.250 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.228 2012-04-03+13-19-26.270 ========
=O====== M/11.2.202.228 2012-04-03+13-19-26.260 ========
0000 00000010 "C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.2.202.228 2012-04-03+13-19-26.282 ========
=O====== M/11.2.202.228 2012-04-03+13-19-24.150 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{C875AE6F-A9A6-4CFE-8113-B6D4E5B834CE}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 1
0001
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0006 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0007 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0008 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
=X====== M/11.2.202.228 2012-04-03+13-19-26.345 ========
2012-4-4+4-16-0.210 [error] 1223 1056
2012-4-4+7-16-0.211 [error] 1223 1056
2012-4-5+0-16-0.210 [error] 1223 1056
2012-4-5+7-16-0.225 [error] 1223 1056
2012-4-6+0-16-0.211 [error] 1223 1056
2012-4-6+4-16-0.211 [error] 1223 1056
2012-4-7+7-16-0.210 [error] 1223 1056
2012-4-8+2-16-0.211 [error] 1223 1056
2012-4-9+1-16-0.211 [error] 1223 1056
2012-4-9+3-16-0.211 [error] 1223 1056
2012-4-10+7-16-0.210 [error] 1223 1056
2012-4-11+7-16-0.213 [error] 1223 1056
=O====== M/11.2.202.228 2012-04-11+16-21-14.959 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{C59DE903-1AA2-4BAC-88EE-CABBA8C02AAE}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+16-21-19.651 ========
=O====== M/11.2.202.228 2012-04-11+16-56-30.296 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{8EFBBA68-0DCC-4896-B19F-8B1D356D8E49}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+16-56-34.420 ========
=O====== M/11.2.202.228 2012-04-11+17-08-57.782 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{D303DACA-F5FC-41B7-B46F-4D8074A64776}\InstallFlashPlayer.exe" -uninstall activex
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
=X====== M/11.2.202.228 2012-04-11+17-08-59.030 ========
=O====== M/11.2.202.228 2012-04-11+17-34-19.399 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{70548197-D56A-42BE-87E1-2C106D3A568B}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003
0004 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0005 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0006 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0007 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0008 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0009
0010
0011 00000012
=X====== M/11.2.202.228 2012-04-11+17-34-22.607 ========
=O====== M/11.2.202.228 2012-04-11+17-44-32.057 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{5B06673F-5277-4719-8765-C270F07D1E4A}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+17-44-34.601 ========
=O====== M/11.2.202.228 2012-04-11+18-00-57.295 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{48306457-DF5C-426C-93F4-E0A7ABE215AF}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+18-01-00.238 ========
=O====== M/11.2.202.228 2012-04-11+18-17-20.598 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{2B28E28F-5A4E-431E-B6BF-FC3774EC4741}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+18-17-24.288 ========
=O====== M/11.2.202.228 2012-04-11+18-24-02.518 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{28226FA9-4BF9-4F27-9691-14BE55E43B8D}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005
0006
0007
0008
0009
0010
0011
0012 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_228.dll
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_Plugin.exe
0014 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0016
0017
0018 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0019
0020
0021
0022 00000012
=X====== M/11.2.202.228 2012-04-11+18-24-05.541 ========
=O====== M/11.2.202.228 2012-04-11+19-28-17.159 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{C5694828-2116-44EE-A7EC-F0730C0F2F5C}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_228_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.228 2012-04-11+19-28-19.626 ========
2012-4-12+8-20-0.210 [error] 1223 1056
=O====== M/11.2.202.228 2012-04-12+18-17-41.339 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{9EB923DA-C7EC-4AC1-A7FB-A3C4AF0B7572}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000018
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0007
=X====== M/11.2.202.228 2012-04-12+18-17-41.985 ========
2012-4-12+19-20-0.211 [error] 1223 1056
=O====== M/11.2.202.228 2012-04-12+19-59-43.162 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{ACFC546B-00EC-402C-A68D-A6DCB4B1AC0C}\InstallFlashPlayer.exe" -uninstall activex
0001
0002
0003 00000018
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015 00000018
0016
=X====== M/11.2.202.228 2012-04-12+19-59-43.426 ========
=O====== M/11.2.202.228 2012-04-12+19-59-51.203 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{3B5E6ADC-D0F3-447F-9C13-F2A713F2A4FE}\InstallFlashPlayer.exe" -uninstall plugin
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018
0019
0020
=X====== M/11.2.202.228 2012-04-12+19-59-52.344 ========
=O====== M/11.2.202.228 2012-04-13+00-33-54.803 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{4AFC4324-0703-4FF0-A0AB-49B1186075EC}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003
0004
0005 00000018
0006
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008
=X====== M/11.2.202.228 2012-04-13+00-33-55.379 ========
=O====== M/11.2.202.228 2012-04-13+00-41-38.165 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{95B5486D-E382-44DB-B7B8-F8C843EEC05A}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003
0004
0005 00000018
0006
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008
=X====== M/11.2.202.228 2012-04-13+00-41-38.721 ========
=O====== M/11.2.202.228 2012-04-13+00-49-59.888 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{5E688F14-01E8-4AB5-AD32-913DFB6DE679}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003
0004
0005 00000018
0006
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008
=X====== M/11.2.202.228 2012-04-13+00-50-00.237 ========
=O====== M/11.2.202.228 2012-04-13+01-03-15.829 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{20E4E391-1202-4D27-BC84-248C4B14CC24}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001
0002 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0003
0004
0005 00000018
0006
0007 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_228.ocx
0008
=X====== M/11.2.202.228 2012-04-13+01-03-16.152 ========
=O====== M/11.1.102.55 2012-04-13+01-14-27.040 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\C56F.dir\InstallFlashPlayer.exe" -install -skipARPEntry -iv 2
0001
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005
0006
0007
0008
0009
0010
0011
0012 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
0013 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_Plugin.exe
0014 00000017 C:\Windows\SysWOW64\Macromed\Flash
0015 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/11.1.102.55 2012-04-13+01-14-34.999 ========
=O====== M/11.2.202.233 2012-04-13+17-31-55.469 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{236034DE-37A0-47FE-B8DE-A6E6A5564ED8}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 6
0001
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005
0006 00000018
0007
0008 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx
0009 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
0010 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
0011 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0012
0013 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0014
0015
0016 00000012
=X====== M/11.2.202.233 2012-04-13+17-32-00.236 ========
=O====== M/11.2.202.228 2012-04-13+17-31-45.966 ========
0000 00000010 C:\Users\KATHIC~1\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.2.202.228 2012-04-13+17-32-08.311 ========
=O====== M/11.2.202.233 2012-04-13+17-41-58.587 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{78A128AB-E73F-4549-8F75-1BBFB5CFF336}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003
0004 00000018
0005
0006 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx
0007
=X====== M/11.2.202.233 2012-04-13+17-41-59.294 ========
=O====== M/11.2.202.233 2012-04-16+14-00-55.292 ========
0000 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{E64C4828-2F4A-40E7-96E3-914DEEBA08A6}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 6
0001 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0002
0003 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx
0004 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
0005 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
0006 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0007
0008
0009 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0010
0011
0012
0013 00000012
=X====== M/11.2.202.233 2012-04-16+14-01-00.871 ========
=O====== M/11.2.202.228 2012-04-16+14-00-36.121 ========
0000 00000010 C:\Users\KATHIC~1\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.2.202.228 2012-04-16+14-01-05.800 ========
Copy link to clipboard
Copied
Does this help at all ... I am about to throw this out the window!!!
Copy link to clipboard
Copied
Ok, let's start with a clean install. In particular, make sure all of the files in the syswow64\flash and system32\flash folders have been deleted. In your log, it appears you've had a few installs that had a conflict with the IE plugin being in use. I want to make sure that this file (and others) are no longer present. Once done, post back with the new log so we can take a look.
Copy link to clipboard
Copied
It is STILL NOT working.
=O====== M/11.2.202.233 2012-04-17+17-50-05.080 ========
0000
0001 00000010 "C:\Users\KATHIC~1\AppData\Local\Temp\{697E9E39-855D-441F-9D0B-B178DD404FC6}\InstallFlashPlayer.exe" -install -skipARPEntry -iv 8
0002
0003 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0004
0005 00000013 C:\Windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_233.ocx
0006 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.exe
0007 00000016 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_233_ActiveX.dll
0008 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0009
0010
0011 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0012
0013
0014 00000012
=X====== M/11.2.202.233 2012-04-17+17-50-11.838 ========
Copy link to clipboard
Copied
I'm sorry to put you through these steps, especially if you've already done them previously, but we need to make sure that we've covered the basics. The install log looks ok, so next up is to make sure that Flash Player is integrated properly with Internet Explorer. Please see this FAQ that will walk you through additional things to check:
Copy link to clipboard
Copied
so the shockwave enabled and filtering is not on - still same - pages are still telling me to load the flash player..
Copy link to clipboard
Copied
Ok, can you install Google Chrome and see if it still occurs there? I'm curious (given your comment earlier about Firefox) if this is a system wide issue.
Chris
Copy link to clipboard
Copied
works on Google Chrome -
Copy link to clipboard
Copied
Actually - it is the strangest thing - it is working on some pages but others I am still experiencing big empty spots so ie www.rrcc.edu I can see the whole page now and it does not ask me to load flash (in chrome only) but other sites like www.comcast.net I still get text.. but there is no video.
Copy link to clipboard
Copied
Can you post a screenshot of the following page on both IE and Chrome?
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Also, what virus/security software are you using? Can you try temporarily disabling it (specifically the firewall) and see if that makes a difference? Finally, can you try resetting your hosts file?
http://support.microsoft.com/kb/972034
Thanks,
Chris
Copy link to clipboard
Copied
The pages are the same - my hosts file is empty (except comments) virus software is ( have turned off and uninstalled….) I have tried to reinstall IE – and add trusted sites it was working a few weeks ago – I have no idea why I am having these issues.
Chrome:
IE
Copy link to clipboard
Copied
Unfortunately the screenshots didn't come through. Could you try posting them again using the forum interface?
If you right click on areas where you suspect Flash content should be displayed, do you get your browser's context menu or Flashes?